Concentrix Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 1780

TOTAL RATINGS: 51612

Firstsource Claimed Company

EMPLOYEE PARTICIPANTS: 43

TOTAL RATINGS: 366

Concentrix vs Firstsource

Compare Concentrix versus Firstsource for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1780 employees and customers of Concentrix and 43 employees and customers of Firstsource.

Concentrix

Concentrix's brand is ranked #363 in the list of Global Top 1000 Brands, as rated by customers of Concentrix. Their current market cap is $4.34B.

Firstsource

Firstsource's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Firstsource. Their current market cap is $9.57B.

3.8/5

Product Quality

4/5

3.4/5

Pricing

3.9/5

3.7/5

Customer Service

3.8/5

NPS Score

52%	Promoters
12%	Passive
36%	Detractors

NPS Score

62%	Promoters
15%	Passive
23%	Detractors

Net Promoter Score
Winner by 23

See how Concentrix compares to its competitors

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See how Firstsource compares to its competitors

Insight

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Hinduja Global Solutions

WNS

Lily Gulik

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Tata

Working at Concentrix vs Working at Firstsource

90 / 100

CEO Rating
Winner by 32%

Rajesh Subramaniam

58 / 100

CEO Rating

Concentrix

Concentrix doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Firstsource

Employees at Firstsource rate their CEO, Rajesh Subramaniam, 58/100. This score is 32% lower than the scores of Concentrix's CEO, Chris Caldwell.

CEO Score 90

CEO Score

CEO Score 58

Overall Culture 84

Overall Culture

Overall Culture 55

eNPS

-31

Gender Score 83

Gender Score

Gender Score 57

Diversity Score 83

Diversity Score

Diversity Score N/A

Perk And Benefits 74

Perk And Benefits

Perk And Benefits 35

Professional Dev. 80

Professional Dev.

Professional Dev. N/A

Overall Culture at Concentrix vs Firstsource

/ 100

Concentrix

Employees at Concentrix rate their Overall Culture a 84/100, with Marketing and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 29%

/ 100

Firstsource

Employees at Firstsource rate their Overall Culture a /100.

Concentrix
Firstsource55

Employee Net Promoter Score at Concentrix vs Firstsource

eNPS

Concentrix

1148 Promoters 65%

434 Passives 24%

197 Detractors 11%

Employee Net Promoter Score
Winner by 85%

-31

eNPS

Firstsource

11 Promoters 28%

5 Passives 13%

23 Detractors 59%

Concentrix
Firstsource-31

Gender Score at Concentrix vs Firstsource

/ 100

Concentrix

Employees at Concentrix rate their Gender Score a 83/100, with Marketing and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 26%

/ 100

Firstsource

Employees at Firstsource rate their Gender Score a /100.

Concentrix83
Firstsource

Diversity Score at Concentrix vs Firstsource

/ 100

Concentrix

Employees at Concentrix rate their Diversity Score a 83/100, with Sales and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Firstsource

Firstsource doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Concentrix83

Perk and Benefits Score at Concentrix vs Firstsource

/ 100

Concentrix

Employees at Concentrix rate their Perk and Benefits Score a 74/100, with Finance and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 39%

/ 100

Firstsource

Employees at Firstsource rate their Perk and Benefits Score a /100.

Concentrix74
Firstsource

Professional Development Score at Concentrix vs Firstsource

/ 100

Concentrix

Employees at Concentrix rate their Professional Development Score a 80/100, with Product and Engineering as the two departments that rate their experience the highest.

Professional Development Score
Winner

/ 100

Firstsource

Firstsource doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Concentrix80

Leadership Culture Ratings vs Firstsource

Concentrix

90 / 100

Leadership Culture Ratings vs Firstsource
Winner by 29%

Firstsource

61 / 100

Concentrix rates % higher than Firstsource on Leadership Culture Ratings vs Firstsource Ratings based on looking at 14206 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Does your manager seem to care about you as a person?".

Concentrix90
Firstsource

Compensation Culture Ratings vs Firstsource

Concentrix

73 / 100

Compensation Culture Ratings vs Firstsource
Winner by 35%

Firstsource

38 / 100

Concentrix rates % higher than Firstsource on Compensation Culture Ratings vs Firstsource Ratings based on looking at 3649 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Does your company give annual bonuses?".

Concentrix73
Firstsource

Team Culture Ratings vs Firstsource

Concentrix

93 / 100

Team Culture Ratings vs Firstsource
Winner by 38%

Firstsource

55 / 100

Concentrix rates % higher than Firstsource on Team Culture Ratings vs Firstsource Ratings based on looking at 3644 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Are your company's meetings effective?".

Concentrix93
Firstsource

Environment Culture Ratings vs Firstsource

Concentrix

79 / 100

Environment Culture Ratings vs Firstsource
Winner by 13%

Firstsource

66 / 100

Concentrix rates % higher than Firstsource on Environment Culture Ratings vs Firstsource Ratings based on looking at 8892 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What's the work pace at your company?".

Concentrix79
Firstsource

Sentiment Culture Ratings vs Firstsource

Concentrix

86 / 100

Sentiment Culture Ratings vs Firstsource
Winner by 35%

Firstsource

51 / 100

Concentrix rates % higher than Firstsource on Sentiment Culture Ratings vs Firstsource Ratings based on looking at 5406 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What makes you most happy at work?".

Concentrix
Firstsource50