Concentrix Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 1649

TOTAL RATINGS: 47813

Firstsource Claimed Company

EMPLOYEE PARTICIPANTS: 41

TOTAL RATINGS: 361

Concentrix vs Firstsource

Compare Concentrix versus Firstsource for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1649 employees and customers of Concentrix and 41 employees and customers of Firstsource.

Concentrix

Concentrix's brand is ranked #363 in the list of Global Top 1000 Brands, as rated by customers of Concentrix. Their current market cap is $4.34B.

Firstsource

Firstsource's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Firstsource. Their current market cap is $9.57B.

3.8/5

Product Quality

4/5

3.4/5

Pricing

3.9/5

3.7/5

Customer Service

3.8/5

NPS Score

52%	Promoters
11%	Passive
37%	Detractors

NPS Score

62%	Promoters
15%	Passive
23%	Detractors

Net Promoter Score
Winner by 24

See how Concentrix compares to its competitors

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See how Firstsource compares to its competitors

Insight

Tech Mahindra

Hinduja Global Solutions

WNS

Lily Gulik

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Tata

Working at Concentrix vs Working at Firstsource

90 / 100

CEO Rating
Winner by 31%

Rajesh Subramaniam

59 / 100

CEO Rating

Concentrix

Concentrix doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Firstsource

Employees at Firstsource rate their CEO, Rajesh Subramaniam, 59/100. This score is 31% lower than the scores of Concentrix's CEO, Chris Caldwell.

CEO Score 90

CEO Score

CEO Score 59

Overall Culture 84

Overall Culture

Overall Culture 55

eNPS

-32

Gender Score 84

Gender Score

Gender Score 57

Diversity Score 84

Diversity Score

Diversity Score N/A

Perk And Benefits 74

Perk And Benefits

Perk And Benefits 35

Professional Dev. 80

Professional Dev.

Professional Dev. N/A

Overall Culture at Concentrix vs Firstsource

/ 100

Concentrix

Employees at Concentrix rate their Overall Culture a 84/100, with Product and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 29%

/ 100

Firstsource

Employees at Firstsource rate their Overall Culture a /100.

Concentrix84
Firstsource

Employee Net Promoter Score at Concentrix vs Firstsource

eNPS

Concentrix

1073 Promoters 65%

408 Passives 25%

167 Detractors 10%

Employee Net Promoter Score
Winner by 87%

-32

eNPS

Firstsource

10 Promoters 27%

5 Passives 14%

22 Detractors 59%

Concentrix55
Firstsource

Gender Score at Concentrix vs Firstsource

/ 100

Concentrix

Employees at Concentrix rate their Gender Score a 84/100, with Finance and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 27%

/ 100

Firstsource

Employees at Firstsource rate their Gender Score a /100.

Concentrix84
Firstsource

Diversity Score at Concentrix vs Firstsource

/ 100

Concentrix

Employees at Concentrix rate their Diversity Score a 84/100, with Product and Finance as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Firstsource

Firstsource doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Concentrix84

Perk and Benefits Score at Concentrix vs Firstsource

/ 100

Concentrix

Employees at Concentrix rate their Perk and Benefits Score a 74/100, with Finance and Product as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 39%

/ 100

Firstsource

Employees at Firstsource rate their Perk and Benefits Score a /100.

Concentrix74
Firstsource

Professional Development Score at Concentrix vs Firstsource

/ 100

Concentrix

Employees at Concentrix rate their Professional Development Score a 80/100, with Product and Engineering as the two departments that rate their experience the highest.

Professional Development Score
Winner

/ 100

Firstsource

Firstsource doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Concentrix80

Leadership Culture Ratings vs Firstsource

Concentrix

91 / 100

Leadership Culture Ratings vs Firstsource
Winner by 29%

Firstsource

62 / 100

Concentrix rates % higher than Firstsource on Leadership Culture Ratings vs Firstsource Ratings based on looking at 13157 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "Is your company invested in your career growth?".

Concentrix91
Firstsource

Compensation Culture Ratings vs Firstsource

Concentrix

74 / 100

Compensation Culture Ratings vs Firstsource
Winner by 36%

Firstsource

38 / 100

Concentrix rates % higher than Firstsource on Compensation Culture Ratings vs Firstsource Ratings based on looking at 3387 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "How often do you get a raise?".

Concentrix74
Firstsource

Team Culture Ratings vs Firstsource

Concentrix

93 / 100

Team Culture Ratings vs Firstsource
Winner by 38%

Firstsource

55 / 100

Concentrix rates % higher than Firstsource on Team Culture Ratings vs Firstsource Ratings based on looking at 3382 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What do your coworkers need to improve and how could you work together better?".

Concentrix93
Firstsource

Environment Culture Ratings vs Firstsource

Concentrix

79 / 100

Environment Culture Ratings vs Firstsource
Winner by 13%

Firstsource

66 / 100

Concentrix rates % higher than Firstsource on Environment Culture Ratings vs Firstsource Ratings based on looking at 8237 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What is most positive about the culture and environment at your company?".

Concentrix79
Firstsource

Sentiment Culture Ratings vs Firstsource

Concentrix

87 / 100

Sentiment Culture Ratings vs Firstsource
Winner by 38%

Firstsource

49 / 100

Concentrix rates % higher than Firstsource on Sentiment Culture Ratings vs Firstsource Ratings based on looking at 5011 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What would you most like to see improved at your company?".

Concentrix87
Firstsource