Concentrix Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 1785

TOTAL RATINGS: 51757

Firstsource Claimed Company

EMPLOYEE PARTICIPANTS: 46

TOTAL RATINGS: 373

Concentrix vs Firstsource

Compare Concentrix versus Firstsource for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1785 employees and customers of Concentrix and 46 employees and customers of Firstsource.

Concentrix

Concentrix's brand is ranked #363 in the list of Global Top 1000 Brands, as rated by customers of Concentrix. Their current market cap is $4.34B.

Firstsource

Firstsource's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Firstsource. Their current market cap is $9.57B.

3.8/5

Product Quality

4/5

3.4/5

Pricing

3.9/5

3.7/5

Customer Service

3.8/5

NPS Score

52%	Promoters
12%	Passive
36%	Detractors

NPS Score

62%	Promoters
15%	Passive
23%	Detractors

Net Promoter Score
Winner by 23

See how Concentrix compares to its competitors

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See how Firstsource compares to its competitors

Insight

Tech Mahindra

Hinduja Global Solutions

WNS

Lily Gulik

Intelenet Global Services

Tata

Working at Concentrix vs Working at Firstsource

90 / 100

CEO Rating
Winner by 32%

Rajesh Subramaniam

58 / 100

CEO Rating

Concentrix

Concentrix doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Firstsource

Employees at Firstsource rate their CEO, Rajesh Subramaniam, 58/100. This score is 32% lower than the scores of Concentrix's CEO, Chris Caldwell.

CEO Score 90

CEO Score

CEO Score 58

Overall Culture 84

Overall Culture

Overall Culture 55

eNPS

-30

Gender Score 83

Gender Score

Gender Score 57

Diversity Score 83

Diversity Score

Diversity Score N/A

Perk And Benefits 74

Perk And Benefits

Perk And Benefits 35

Professional Dev. 80

Professional Dev.

Professional Dev. N/A

Overall Culture at Concentrix vs Firstsource

/ 100

Concentrix

Employees at Concentrix rate their Overall Culture a 84/100, with Marketing and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 29%

/ 100

Firstsource

Employees at Firstsource rate their Overall Culture a /100.

Concentrix84
Firstsource55

Employee Net Promoter Score at Concentrix vs Firstsource

eNPS

Concentrix

1150 Promoters 64%

437 Passives 25%

197 Detractors 11%

Employee Net Promoter Score
Winner by 83%

-30

eNPS

Firstsource

12 Promoters 29%

5 Passives 12%

24 Detractors 59%

Concentrix53
Firstsource-29

Gender Score at Concentrix vs Firstsource

/ 100

Concentrix

Employees at Concentrix rate their Gender Score a 83/100, with Marketing and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 26%

/ 100

Firstsource

Employees at Firstsource rate their Gender Score a /100.

Concentrix83
Firstsource

Diversity Score at Concentrix vs Firstsource

/ 100

Concentrix

Employees at Concentrix rate their Diversity Score a 83/100, with Sales and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Firstsource

Firstsource doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Concentrix83

Perk and Benefits Score at Concentrix vs Firstsource

/ 100

Concentrix

Employees at Concentrix rate their Perk and Benefits Score a 74/100, with Finance and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 39%

/ 100

Firstsource

Employees at Firstsource rate their Perk and Benefits Score a /100.

Concentrix74
Firstsource

Professional Development Score at Concentrix vs Firstsource

/ 100

Concentrix

Employees at Concentrix rate their Professional Development Score a 80/100, with Product and Engineering as the two departments that rate their experience the highest.

Professional Development Score
Winner

/ 100

Firstsource

Firstsource doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Concentrix80

Leadership Culture Ratings vs Firstsource

Concentrix

90 / 100

Leadership Culture Ratings vs Firstsource
Winner by 28%

Firstsource

62 / 100

Concentrix rates % higher than Firstsource on Leadership Culture Ratings vs Firstsource Ratings based on looking at 14248 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Do you feel comfortable giving your boss negative feedback?".

Concentrix90
Firstsource61

Compensation Culture Ratings vs Firstsource

Concentrix

73 / 100

Compensation Culture Ratings vs Firstsource
Winner by 35%

Firstsource

38 / 100

Concentrix rates % higher than Firstsource on Compensation Culture Ratings vs Firstsource Ratings based on looking at 3659 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Does your company give annual bonuses?".

Concentrix73
Firstsource

Team Culture Ratings vs Firstsource

Concentrix

93 / 100

Team Culture Ratings vs Firstsource
Winner by 38%

Firstsource

55 / 100

Concentrix rates % higher than Firstsource on Team Culture Ratings vs Firstsource Ratings based on looking at 3654 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Concentrix93
Firstsource

Environment Culture Ratings vs Firstsource

Concentrix

79 / 100

Environment Culture Ratings vs Firstsource
Winner by 13%

Firstsource

66 / 100

Concentrix rates % higher than Firstsource on Environment Culture Ratings vs Firstsource Ratings based on looking at 8917 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Is your work environment positive or negative?".

Concentrix79
Firstsource

Sentiment Culture Ratings vs Firstsource

Concentrix

86 / 100

Sentiment Culture Ratings vs Firstsource
Winner by 36%

Firstsource

50 / 100

Concentrix rates % higher than Firstsource on Sentiment Culture Ratings vs Firstsource Ratings based on looking at 5424 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "Are you typically excited about going to work each day?".

Concentrix86
Firstsource50