Flight Centre Travel Group Competitors | Comparably
Provider of retail, wholesale and corporate travel management services intended to become the world's most exciting and profitable travel retailer. The company owns operations in 14 countries and works closely with a pool of preferred suppliers and tour operators to develop and promote attractive and responsible holiday options as well as a range of tours built around social and environmental causes, enabling customers to experience the best holidays. read more
EMPLOYEE
PARTICIPANTS
27
TOTAL
RATINGS
240

Flight Centre Travel Group Competitors

Flight Centre Travel Group competitors include Air Canada, WestJet, Air New Zealand, Singapore Airlines and Flight Centre. Flight Centre Travel Group ranks 4th in CEO Score on Comparably vs its competitors. See below how Flight Centre Travel Group compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
5th
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
5th
NPS Rank
5th
Pricing Rank
3rd
Customer Service
4th

See Flight Centre Travel Group Culture vs Competitors:

Flight Centre Travel Group Competitors
RankCompanyScore
1Air Canada73
2WestJet71
3Air New Zealand68
4Singapore Airlines67
5Flight Centre Travel Group56
Product Quality Score Comparison

Flight Centre Travel Group Ranks 5th in Product Quality Score

13 Customers rate Flight Centre Travel Group's Product Quality Score a 3.1/5, which ranks it 5th against its competitors, below Air Canada.

  1. 1st
    Air New Zealand
    4.3 / 5
  2. 2nd
    Singapore Airlines
    4.2 / 5
  3. 3rd
    WestJet
    3.4 / 5
  4. 4th
    Air Canada
    3.3 / 5
  5. 5th
    Flight Centre Travel Group
    3.1 / 5
Product Quality Score Comparison
RankCompany Score
1Air New Zealand86
2Singapore Airlines85
3WestJet68
4Air Canada66
5Flight Centre Travel Group63
NPS Comparison

Flight Centre Travel Group Ranks 5th in Net Promoter Score

19 Customers rate Flight Centre Travel Group's Net Promoter Score a -1, which ranks it 5th against its competitors, below WestJet. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Flight Centre Travel Group to a friend?”.

  1. 1st
    Singapore Airlines
    46
  2. 2nd
    Air New Zealand
    40
  3. 3rd
    Air Canada
    8
  4. 4th
    WestJet
    7
  5. 5th
    Flight Centre Travel Group
    -1
NPS Comparison
RankCompany Score
1Singapore Airlines46
2Air New Zealand40
3Air Canada8
4WestJet7
5Flight Centre Travel Group-1
Pricing Score Comparison

Flight Centre Travel Group Ranks 3rd in Pricing Score

13 Customers rate Flight Centre Travel Group's Pricing Score a 3.6/5, which ranks it 3rd against its competitors, below Air New Zealand.

  1. 1st
    Singapore Airlines
    3.9 / 5
  2. 2nd
    Air New Zealand
    3.7 / 5
  3. 3rd
    Flight Centre Travel Group
    3.6 / 5
  4. 4th
    Air Canada
    3.4 / 5
  5. 5th
    WestJet
    3.2 / 5
Pricing Score Comparison
RankCompany Score
1Singapore Airlines79
2Air New Zealand74
3Flight Centre Travel Group72
4Air Canada68
5WestJet65
Customer Service Comparison

Flight Centre Travel Group Ranks 4th in Customer Service

13 Customers rate Flight Centre Travel Group's Customer Service a 3.3/5, which ranks it 4th against its competitors, below Air Canada.

  1. 1st
    Singapore Airlines
    4.2 / 5
  2. 2nd
    Air New Zealand
    3.9 / 5
  3. 3rd
    Air Canada
    3.5 / 5
  4. 4th
    Flight Centre Travel Group
    3.3 / 5
  5. 5th
    WestJet
    3.2 / 5
Customer Service Comparison
RankCompany Score
1Singapore Airlines84
2Air New Zealand79
3Air Canada70
4Flight Centre Travel Group67
5WestJet65
Overall Culture Score Comparison

Flight Centre Travel Group Ranks 5th in Overall Culture Score

27 Employees rate Flight Centre Travel Group's Overall Culture a 56/100, which ranks it 5th against its competitors, below Singapore Airlines. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Air Canada
    73 / 100
  2. 2nd
    WestJet
    71 / 100
  3. 3rd
    Air New Zealand
    68 / 100
  4. 4th
    Singapore Airlines
    67 / 100
  5. 5th
    Flight Centre Travel Group
    56 / 100
Overall Culture Score Comparison
RankCompany Score
1Air Canada73
2WestJet71
3Air New Zealand68
4Singapore Airlines67
5Flight Centre Travel Group56
eNPS Comparison

Flight Centre Travel Group Ranks 5th in Employee Net Promoter Score

24 Employees rate Flight Centre Travel Group's Employee Net Promoter Score a -29, which ranks it 5th against its competitors, below Air New Zealand. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Flight Centre Travel Group to a friend?”.

  1. 1st
    Singapore Airlines
    11
  2. 2nd
    WestJet
    5
  3. 3rd
    Air Canada
    -2
  4. 4th
    Air New Zealand
    -25
  5. 5th
    Flight Centre Travel Group
    -29
eNPS Comparison
RankCompany eNPS
1Singapore Airlines11
2WestJet5
3Air Canada-2
4Air New Zealand-25
5Flight Centre Travel Group-29
Gender Score Comparison
Not Enough Ratings To Rank Flight Centre Travel Group
Anonymously rate my experience at Flight Centre Travel Group
Diversity Score Comparison
Not Enough Ratings To Rank Flight Centre Travel Group
Anonymously rate my experience at Flight Centre Travel Group

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