Foursquare FAQs

*This is a temporary page until the official page goes live on January 1, 2020 here: www.foursquare.com/legal/privacy.

On June 26, 2019, Foursquare Labs, Inc. acquired Placed, LLC. As a result, we have made updates to our privacy policy to incorporate both companies data practices. This updated Privacy Policy covers Foursquare Labs, Inc. and all of its wholly owned subsidiaries, Placed, LLC, Foursquare Labs UK Limited, and Foursquare Labs Asia Pte. Ltd. (collectively, Foursquare, we, us, or our).

Foursquare knows that you take your privacy seriously. We do, too. We intend to be transparent with you about our data practices and to give you control over the information we collect about you (your Data), some of which may identify you or from which you may be identified (Personal Information).

Foursquare offers the following services:

Consumer Services, which include our websites ( www.foursquare.com, developer.foursquare.com, and www.placed.com) (collectively, the Sites), our Foursquare City Guide, Swarm and Marsbot mobile applications (collectively, the Foursquare Apps), our features (i.e. attributes that Foursquare makes available, such as the ability for users to create lists), content (e.g. tips, reviews, photos that users may provide), and widgets (i.e. applications that allow users to access the Apps), and our Panel App, Give to Charity, Frequent Flyer, and Pathkeeper applications (collectively, the Placed Apps, and together with the Foursquare Apps, the Apps) (Apps, combined with the Sites, collectively, the Consumer Services); and

Enterprise Services, which include our media, attribution, segments, visit feeds, analytics, Application Programming Interface (API) and Software Development Kit (SDK) products (collectively, the Enterprise Services).

This Privacy Policy is divided into four parts:

Part I applies to Data about users of our Consumer Services (Foursquare Users).

Part II applies to Data provided by customers of our Enterprise Services (Enterprise Customers) about users of Enterprise Customers products (Partner End-users).

Part III applies to Data about individuals other than Foursquare Users and Partner End-users, such as individuals acting in their professional capacity as representatives of a third party developer, vendor, partner or enterprise customer.

Part IV applies to all Data that we may collect and further process in the circumstances described in all of Parts I, II and III.

Part I Foursquare Users

Below are the types of Data we collect about Foursquare Users and the ways in which we may collect, use and share that Data.

What Data Does Foursquare Collect

Data You Provide To Us:

We receive and store Data that you provide to us when you create an account and use our Consumer Services. When you create an account, we collect your full name, email address, phone number, birthday, gender, the city in which you created your account, and where applicable, your Twitter, Facebook, Google or other social media username and other Data if you create an account using your third party log-in credentials (please see Data Received From Third Parties below). As you interact with us and use our Consumer Services, we also collect other Data that you directly provide to us, which on the Sites and Foursquare Apps may include pictures that you choose to upload to your account, any messages that you send to other users of the Apps, any restaurant or other venue searches you make, your likes, who you follow, check-ins, comments or tips you make, whether you have created or edited venues, and in the Placed Apps, survey responses, demographic information, and in both cases, any other Data that you voluntarily provide to us.

Data Collected When You Use Our Consumer Services:

If you opt-in to sharing your location with us, we automatically receive Data about your location and/or IP address whenever you interact with, or use, the Consumer Services (e.g. open the App, visit our Sites, etc.). If you opt-in to have background location turned on in our Apps, we will collect Data about you even when you are not using the Apps and the Apps are closed (as permitted by your device settings).

We use various technologies to determine your precise location, such as the location services of your operating system or browser, sensor data from your device (e.g. magnetometer, barometer, gyroscopes, accelerometers, compasses, Bluetooth data, beacon data, Wi-Fi access points, GPS data, and cell tower data), and other Data that may help us to understand your precise location.

We also collect additional Data about you when you use the Consumer Services. For example, we receive Data:

relating to how you interact with the Consumer Services, such as your search terms, what pages you view, your access times, the time you spend on each page, your IP address, the redirected pages, or posts you make to the Consumer Services;

relating to your device, such as your hardware model, operating system and version, unique ID and device identifiers, sensor activity, browser type, language, and wireless network, mobile device name, mobile apps installed; and

collected by cookies and other technologies, such as cookie ID, advertising ID or other unique advertising ID, web beacons, local storage and pixels. You can control certain types of cookies through your browser settings or other tools. You may review our Cookie Policy[1] for further information.

You may turn off location services at any time by going to your device settings and toggling off background location. For more information about location, please see Determining and Sharing Location below.

Data Received From Third Parties

We may receive Data about you from third parties, including Enterprise Customers (e.g. customers of our Media Products) and/or third parties with services that interact with the Consumer Services or that provide services to us, such as unaffiliated apps and websites (e.g., websites and applications offered by third party developers that integrate with our API, referral partners, advertising exchanges, ad platforms, ad networks or from our partners), and from other business partners, including third parties from whom we license data. This Data includes Data about your activity when using the Consumer Services or on unaffiliated websites and apps, or Data received from web browsers or operating systems such as browser types and settings, the operating systems, device models, carriers, location information, IP address, mobile device and advertising identifiers (e.g. Apple IDFA or Google Advertising ID), as well as cookie information, pixel or other similar technology. If you created your account using your Google, Twitter or Facebook account profile, we may receive certain information from these companies, such as your first name, last name, gender, birthday, email address and your unique ID assigned from these social media platforms. All data collection is in accordance with the authorization procedures granted by the applicable social media platform.

How Is My Data Used?

Below are the ways that we use Data about Foursquare Users.

To Operate, Maintain And Improve The Consumer Services

We use your Data to operate and maintain the Consumer Services, and to understand you better and tailor the Consumer Services to you. If you download more than one App, we combine your Data provided in each App. If you use the Consumer Services when you are not logged into your Foursquare account, when you subsequently log into your Foursquare account, we combine Data collected while you were not logged in with your Foursquare account.

We also use your Data for research and development, to improve the Consumer Services, or to offer new products, features and tools, and to infer certain details about you, including demographic information and whether separate devices are owned by you or by members of your household, but only to the extent that this is in compliance with applicable law. For example, we may redesign the Apps to make it easier for you to search for restaurants in Foursquare City Guide or to earn points or rewards in the Panel App from Placed. We also use your Data to customize our Apps and Sites to provide you with your own personalized experience. We do this by inferring your interests and preferences, looking at your search history, or in the Foursquare Apps, by allowing you to find and add friends who are also using the Foursquare Apps and Sites from your devices contact list or, if applicable, your Facebook, Google or Twitter account, if you have opted to connect these accounts to your Foursquare account. In these situations, we do not store your contact lists.

We also use your Data to help us map Locations (as defined below). For example, we may use device signals to determine that a particular device is within a particular venue. Additionally, if you consent to sharing crash data (when the Apps crash) with us, we may use that data to help us analyze the cause of the crash.

Communicate With You

We use your Data to communicate with you, including by email, text (only if you opt-in), or in our Apps, about new product offerings, updates to the Consumer Services, or anything else we think may be of interest to you. To opt out of receiving Foursquare marketing and promotional communications, please click here and follow the instructions. To opt out of receiving Placed marketing and promotional communications, you can follow the instructions contained in those messages.

When you opt out of marketing and promotional communications from either Foursquare or Placed, please note that we may still send you non-promotional communications, such as those about your account or any ongoing business relations.

Contests and Rewards

We may use your Data and completed surveys to enable you to earn points. You may redeem your earned points for rewards or sweepstake entries. If you elect to enter a sweepstakes, we will use your email address and name associated with your account to run the sweepstake and fulfill the prize to you.

Protection Of Our Rights

We may use your Data to protect the rights, property or safety of Foursquare, the Consumer Services, our users and employees, or any third party. For example, we may use your Data if we need to enforce or apply our Terms of Service or Policies.

Enterprise Services

We use your Data in our Enterprise Services and in other services that we may provide to businesses. For example, we may identify where you shop and the places you visit to help our partners measure the success of a media campaign, to categorize your mobile advertising identifier in an interest-based segment based on where you shop or visit, or when partners use our SDK, we may receive certain Partner End User Data back (e.g., wifi end points, Visit Data, and other Data), including Data about Foursquare Users, if the Partner End-Users are also users of our Consumer Services. We may use this Data for our business purposes or to improve the Enterprise Services. As always, you can always opt-out of this type of sharing by disabling your background location services for the Apps. See also Media Products section of Part III below.

Where GDPR applies to the processing of your Personal Information, we rely on several legal bases. These include:

When the processing is necessary to perform our contract with you, such as our Terms of Service. This may include providing you with our Consumer Services or tailoring the Consumer Services to your preferences;

When the processing is necessary for our legitimate business interests (or those of our Enterprise Customers), including but not limited to, improving the Consumer Services, or understanding how users are using our Apps and Sites, providing our Enterprise Services and other services to businesses, marketing new features and other services that may be of interest to you;

When you have given us your consent, including as described in this Privacy Policy. You may withdraw your consent to processing at any time using the settings on your device or in your account;

When we have a legal obligation to do so, as described in this Privacy Policy.

When Is My Data Shared?

We may rent or sell certain Data about you as further described in our privacy policy or when you have given us consent to do so.

Data That May Be Shared With Other Users

When you use the Foursquare Apps and Sites, your authorized friends may see some of your Personal Information, such as your name, email address, phone number associated with your account, profile photo, hometown, mayorships and badges/stickers, and links to your Twitter and Facebook accounts (if you have connected those accounts to your Foursquare account), a list of your friends, a map of your check-in history, any content or comments that you post, and which Apps you use. When you communicate on or through the Foursquare Apps and Sites, such as by direct messaging to your friends or checking-in to a business, an establishment, or a location (each a Location), such as a gym or a restaurant, your friends may see this Data, too. You can always control what you want visible to others, including your friends, at any time by clicking on Settings in your account and making your choices.

Publicly available Data such as the Data available in your user public profile, tips, likes, saves, public photos, lists that you create and follow, tastes, badges/stickers, mayorships, and lists of friends and/or followers may be searchable by search engines and be shared with or disclosed to third parties, including through our Enterprise Services to our partners and customers.

Data That May Be Shared With Third Party Partners And Service Providers

We sometimes use service providers, vendors and contractors to provide or perform services on our behalf. These include providers who host our data or help us provide a better service to you. In these cases, we may need to share your Personal Information with them. Our service providers, vendors and contractors will be subject to contractual obligations to: (i) only process the Personal Information in accordance with our prior written instructions; (ii) not use the Personal Information for their own purposes; and (ii) use appropriate measures to protect the confidentiality and security of the Personal Information; together with any other additional requirements we have or that are available under applicable law. These service providers, vendors and contractors are in the following categories:

cloud storage providers located in the United States, such as Amazon Web Services and MongoDB, which store your personal data that you provide to us, and for disaster recovery services;

IT Services providers located in the United States that provide us with SaaS services including Databricks who we use to help us manage our data effectively, and Fastly, our content delivery network, etc;

provided you have consented to receive tailored advertising, advertisers and advertising networks such as AdColony, AppLovin, Liftoff located in United States and Canada; and

analytics and search engine providers, such as Branch, mParticle, and Google, which store your personal data in the United States that assist us in the improvement and optimization of the website.

When we partner with a business, we may share Data with them but only in aggregate or in some cases, we may share an ID such as an advertising identifier. We share such Data so that our partner can measure conversion as to whether an individual has seen its ad, visited its website, or went to its brick and mortar location. When such Data is shared with our partners to measure conversion, the Data is blurred so that your detailed location trail history cannot be retraced or identified. We may also share or disclose aggregated or anonymous Data to other third parties, including Foursquare Users you may follow, and developers who use our API or SDK, or our other Enterprise Customers, for analytical or other purposes. See also Media Products section of Part III below.

When You Consent

Except as permitted under this Privacy Policy, we will only share your Personal Information with your consent. For example:

If you consent or authorize a third party app to access your Foursquare account, we may share your Data with such third party app. You can revoke your consent at any time in your Foursquare account profile settings. At this time, there is no third party authentication in the Placed Apps.

We sometimes offer contests through the Consumer Services. In these cases, we partner with a third party to fulfill the prizes. If you have entered a contest, we will only share your contact information or other necessary information,

Other times

We may share your Data when we believe in good faith that such release is necessary to comply with law or a legal process, including laws outside your country of residence; to protect our rights, property, or safety of Foursquare, our employees, the Consumer Services and others.

We may share your Data as part or in anticipation of a business sale, merger, consolidation, investment, change in control, transfer of substantial corporate assets, reorganization, liquidation, or similar business transaction or corporate event.

Determining and Sharing Location

Some features and functionality in our Apps may require that you provide your location. If you have your location services turned on, whenever you open and use or interact with our Apps (e.g. write a tip, check in to a restaurant, or take surveys to earn points or receive other benefits) on your mobile device, we collect and use your location data from your mobile device (e.g., latitude and longitude) to tailor the Consumer Services to your current location (i.e. well show you a list of nearby locations) or to invite you to participate in a survey). We will only process your location data with your express permission. If you have persistent background location data turned on by granting us permission through your devices location settings and in your privacy settings, we will obtain your devices location even if you are not directly interacting with the Apps. Your location data is never shared with others, except with your consent or as permitted under this Privacy Policy.

In the Swarm App, your location is also shared to your approved friends and to us when you "check in" on the Swarm App to let the Consumer Services know that you're at a particular Location or, if you have turned on 'check-in by friends,' when your friend tags you in his or her check in. Additionally, when you send a message in Swarm, your mobile device's location is shared with all recipients of the message. While your location will still be collected by us, you can check-in off the grid so that you are not sharing your specific whereabouts with friends.

Each of your check-ins using the Consumer Services is saved to your "Check-in History," which allows you and your friends to look back at the locations where you have checked in since you created your account. You can delete any of your check-ins from the check-in page in our Apps. If for any reason you ever decide to delete your Data, your account and your Data will be permanently deleted from the Consumer Services.

What About Cookies and Similar Technologies?

We may use technologies like cookies, pixels, web beacons, local storage and other identifiers on our Sites, in our emails, within our Apps and sometimes in third party apps that use our API or SDK to provide you with a range of products and services. We use these technologies for a number of purposes, such as for authentication, security, preference settings, advertising and analytics. We sometimes work with advertisers or other partners, and advertising service providers to serve ads to you on the Consumer Services, or a third party website or app, that may be relevant to you based on your interaction with the Consumer Services, including places you have checked in.

You can control cookies through your browser settings and other tools. If you reject cookies, this could affect the availability and functionality of the Consumer Services. For more information, including the types of cookies and similar technologies found on Foursquare, please read our Cookie Policy.

How do I Access or Delete My Data?

You may access and update your Data at any time through the Settings tab in your Foursquare or Swarm account. To view every Location that you have visited, you may access this Data in the Foursquare City Guide History tab or the homepage of the Swarm app. You may also request a copy of your Data by (a) logging into your Swarm account or (b) logging into your City Guide account (web only), and clicking on Privacy Settings and selecting Export My Data.

You may also delete your Data and account at any time on our Sites by clicking on the Delete Your Account link in your Privacy Settings page through your web account. If you delete your Data, your profile, including your check-in history, tips and photos, badges and stickers received will be removed from the Consumer Services, and you will no longer be able to access such Data. We will not be able to restore your account once it has been deleted. Deletion of your account may not be immediate. Residual copies of your Personal Information or posts may remain on backup media for a short period of time thereafter.

If you wish to delete your Placed account, you can do so by deleting the Placed App or sending an email to [email protected].

Additionally, we may store certain Data in our internal systems, which we may use in our Enterprise Services. We may also retain Data as required by applicable law and we will not delete any Data that is not Personal Information, i.e., has already been anonymized.

If you have questions about accessing, updating, or deleting your Data, please email [email protected]

Can I Opt Out?

How to Opt Out of Marketing and Promotional Emails and Text Messages

By Email: You can opt out of marketing or promotional emails at any time by adjusting your preferences in your settings in the Apps or here, if you are logged into your web account. You may also unsubscribe from emails in the footer of any marketing or promotional email. Please note that you cannot opt out of service or legal notices.

By SMS: If you have opted in to receive SMS messages, you can always unsubscribe at any time by texting STOP in response to a message or by following the instructions in the SMS.

How to Opt-Out of Interest-Based Advertising

We adhere to the Digital Advertising Alliance (DAA) Self-Regulatory Principles for Online Behavioral Advertising. At this time, however, we do not honor web browser Do Not Track (DNT) signals or other similar mechanisms.

You may opt out of interest-based advertising as follows:

You may opt out of seeing interest-based ads from us or our third party advertising partners on your desktop browser and/or mobile web browser by visiting the DAA at http://www.aboutads.info/choices/ or by visiting the Network Advertising Initiative (NAI) at http://www.networkadvertising.org/choices/.

You may opt out of seeing interest-based ads in the Apps by downloading the DAAs AppChoices application, which is available at http://www.aboutads.info/appchoices.

Certain versions of your devices operating system permit you to opt out of interest based advertising. Please visit your device settings to limit such tracking.

Please note that when you opt out of interest-based ads, you will still see ads, but they will no longer be based on your interests or behavior. After you have opted out, we will no longer use any Personal Information, including your location data collected from you on that particular browser or device for advertising purposes. We will also be unable to connect that device or browser to a different device or browser.

For information about California rights to opt-out from the sale of Personal Information, Please see the section titled California Residents in Section IV below.

How to Remove Background Location Sharing?

If you use our Apps and have opted-in to sharing your background location with us, you may remove your permission at any time by going into your operating device settings and toggling off background sharing.

Part II - Partner End-Users

Below are the ways in which we collect, use and share Data about Partner End-Users.

API or Data Files

We share Data with third-party developers via our API, which may also involve those third-party developers agreeing to share Data with us (for example, when a Partner End-User tags a social post with a Location they have visited using our API) about Partner End-Users with us. In some cases, they have committed not to share Partner End-User Data with us if it comprises Personal Information or without the Partner End-User consenting to the sharing. We may also share Data with third-party developers via flat data files, and may receive a flat data file from developers in return.

SDK Products

App developers partner with us to use our SDK, which they integrate into their own apps to help them identify when Partner End-Users are near interesting places of relevance to their service (e.g. a nearby store with respect to which they can offer a coupon), personalize content or information alerts for their locale, identify accurate venue data (such as the geo-coordinates of a restaurant or store) or to better understand their end users by identifying how often their end users have visited a specific venue or chain store (Visit Data). When partners use our SDK, we receive certain Partner End-User Data back (e.g. wifi end points, Visit Data, and other Data) if our Partner has contractually agreed to allow us to retain and use such Partner End-User Data. We incorporate such Partner End-User Data into our Enterprise Services, and if contractually permitted, license such Partner End-User Data to business partners. In some cases, if contractually permitted, we share unique IDs such as an advertising IDs.

In addition, we may acquire data from third parties and append such information to Partner End-User Data. We will delete Partner End-User Data if requested by our partners.

In the event that a Partner End-User is also a Foursquare User, we combine all data about the user into a single profile.

Part III Individuals Who Are Not Foursquare Users or Partner End-Users

Below are the ways in which we collect, use and share Data about individuals who are not Foursquare Users or Partner End-Users.

Media Products

We, our partners, and advertising service providers receive Data from unaffiliated apps and websites, advertising exchanges, ad platforms, ad networks or from our partners, which we, our partners and advertising service providers may use to send interest-based advertising. The Data collected for this purpose includes Data such as activity when using the Consumer Services or on unaffiliated websites and apps, or Data received from web browsers or operating systems such as browser types and settings, the operating systems, device models, carriers, location information, IP address, mobile device and advertising identifiers (e.g. Apple IDFA or Google Advertising ID), as well as cookie information, pixel or other similar technology.

We combine the Data described above with demographic, location and other interest-based segment Data from third parties to provide the Enterprise Services.

When we partner with a business, we share advertising identifiers and other Data in aggregate form. When we share advertising identifiers so that our partner can measure conversion as to whether an individual has seen its ad, visited its website, or visited their brick and mortar location. We may also share your tips and public photos that you have posted to the Consumer Services.

Other

We collect Data about individuals acting in their professional capacity as a representative of a third party developer, vendor, partner or enterprise customer. We may collect their names, job titles, phone numbers, email addresses and/or billing addresses (of their organization), so that we can contact and interact with these organizations in relation to the contracting process, billing, and/or promotions. We do not combine Data from these individuals with any Data about users of our Consumer Services.

In the case of developers who use our API or SDK, we also collect Data that developers provide on their developer account profiles, as well as certain Data that we process when a developer uses his or her account (such as time of use and device information).

We share Data we collect about these individuals with service providers, vendors and contractors to provide or perform services on our behalf, such as providers that help us manage customer relationships, sales, and marketing for Foursquare or may, in some cases, share Data about these individuals with our Enterprise Customers. Our service providers, vendors and contractors will be subject to contractual obligations to: (i) only process this Data in accordance with our prior written instructions, and not use the Data for their own purposes; (ii) use measures to protect the confidentiality and security of the Data; (iii) comply with additional requirements under applicable law. We also share this Data when we believe in good faith that such release is necessary to comply with law or a legal process, including laws outside the individuals country of residence; to protect our rights, property, or safety of Foursquare, our employees, the Consumer Services and others. We will also share this Data as part or in anticipation of a business sale, merger, consolidation, investment, change in control, transfer of substantial corporate assets, reorganization, liquidation, or similar business transaction or corporate event.

Part IV Individuals Described In All of Parts I, II and III.

This Part IV applies to Data about individuals that we collect, including the Data that we have collected in the past 12 months in the circumstances described in all of Parts I, II and III, as set forth in more detail in the table below.

Category

Purpose of Collection

Disclosed to Third Parties

Purpose for Disclosure

Sold to Third Parties

Purpose for Sale

User provided Data (i.e. identifiers, such as, first name and last name, email address, phone number, gender, age, hometown, and if provided to us, ethnicity, education level, income, relationship status, number of children and any other information you give us)

We use this Data to tailor your experience on our services.

We may need to disclose this Data with service providers such as our cloud storage providers.

We disclose this Data as needed to our service providers so they can perform services on our behalf.

We may use certain identifiers to help us generate an aggregated report that we sell to advertisers and agencies.

We may sell reports that contain aggregated information to help advertisers and agencies measure advertising impact.

Check-ins

(i.e. geolocation Data, dwell

time, and venue information)

We use this Data to provide you with the places that you have checked in or may have visited. We may also use this Data in our Media Products.

We may need to disclose this Data with service providers such as our cloud storage providers.

We disclose this Data as needed to our service providers so they can perform services on our behalf.

We do not sell any raw check-in Data. We may sell this Data, in an aggregated form, and in some cases, by advertising identifier, to advertisers and agencies.

We sell aggregated Data (which may include advertising identifier) so that third parties may perform analytics about your offline behaviors, to deliver targeted advertising to you, and to measure advertising impact.

Survey responses

(i.e. your answers to surveys

that we send to you)

We use your survey responses as a means to validate your visits to certain locations. Your responses are aggregated and may be used in our Media Products. We may also use survey responses to conduct general market research to improve our own products or on behalf of our customers.

We may need to disclose this Data with service providers such as our cloud storage providers.

We disclose this Data as needed to our service providers so they can perform services on our behalf.

We may aggregate survey responses without identifying you.

We sell aggregated responses to help advertisers and agencies measure media campaigns.

Account usage Data

(i.e. friends that you add, lists that you create, photos you upload)

We use this Data to make your experience on our consumer services more social and interactive with your friends. We may also use certain usage Data in our Media Products.

We may need to disclose this Data with service providers such as our cloud storage providers.

We disclose this Data as needed to our service providers so they can perform services on our behalf.

We may sell any tips and photos that you provide about a location that you have visited on our Services to our customers.

We sell this to enable our customers to post your tips and photos that you have made public to a location on their apps and websites.

Device level information

(i.e. Internet and other network activity information, including advertising identifier, cookies, IP address, device model, operating system, MAC address, app version, network provider, battery strength and status)

We use this Data to protect the security of your account. tailor your experience in our apps, and to remember your personalized settings. We may also use certain device level information in our Media Products.

We may need to disclose this Data with service providers such as our cloud storage providers.

We disclose this Data as needed to our service providers so they can perform services on our behalf.

We include advertising identifier and/or cookies in certain products, which we sell to advertisers and agencies.

We sell these products so that third parties may perform analytics about your offline behaviors, to deliver targeted advertising to you, and to measure advertising impact.

Location Signals

(i.e. Bluetooth and wifi data)

We use this Data to protect the security of your account. We may also use certain device level information in our Media Products.

We may need to disclose this Data with service providers such as our cloud storage providers.

We disclose this Data as needed to our service providers so they can perform services on our behalf.

We may sell this Data to customers.

We sell this Data to our customers so that they can offer better location-based services to their customers.

Inferred Data

(i.e. inferred demographic information, inferred home/work, inferred places you have visited)

We may use this Data to help our Media Products.

We may need to disclose this Data with service providers such as our cloud storage providers.

We disclose this Data as needed to our service providers so they can perform services on our behalf.

We may sell this Data to advertisers and agencies.

We sell this Data so that third parties may perform analytics about you, to deliver targeted advertising to you, and to measure advertising impact.

Other third party information

We may use this Data to help our Media Products.

We may need to disclose this Data with service providers such as our cloud storage providers.

We disclose this Data as needed to our service providers so they can perform services on our behalf.

We may sell this Data to advertisers and agencies.

We sell this Data so that third parties may perform analytics about you, to deliver targeted advertising to you and to measure advertising impact.

GDPR Rights

Subject to applicable law, you may have a number of rights regarding the processing of your Personal Information, including:

the right to request access to, or copies of, your Personal Information that we process or control, together with information regarding the nature, processing and disclosure of that Personal Information;

the right to request rectification of any inaccuracies in your Personal Information that we process or control;

the right to request, on legitimate grounds:

deletion of your Personal Information that we process or control; or

restriction of processing of your Personal Information that we process or control;

the right to object, on legitimate grounds, to the processing of your Personal Information by us or on our behalf;

the right to have your Personal Information that we process or control transferred to another data controller, to the extent applicable;

where we process your Personal Information on the basis of your consent, the right to withdraw that consent; and

the right to file a complaint with a Data Protection Authority regarding the processing of your Personal Information by us or on our behalf.

This does not affect your statutory rights.

To exercise one or more of these rights, or to ask a question about these rights or any other provision of this Privacy Policy, or about our processing of your Personal Information, please use the contact details provided in the Contact Us section.

To maintain our commitment of safeguarding the privacy of your Personal Information, we will only process requests, including but not limited to, data access requests, data deletion requests, data portability requests, if we are able to verify or authenticate your identity. If we are unable to verify or authenticate your identity, we will not be able to fulfill your request. If you are not an end user of the Apps or are not an end-user of a Partner App, we cannot fulfill your request as there is no way for us, at this time, to accurately verify or authenticate your identity.

If you believe we have obtained your Data from an Enterprise Customer or another third party (e.g. publisher), and wish to exercise a right to access or export or delete that data, please contact the relevant Enterprise Customer or third party to exercise any rights you may have. We do not have control over their policies. However, if notified by an Enterprise Customer or third party to delete your Data, we will honor such requests and promptly delete Data about you that we obtained from such Enterprise Customer or third party.

California Residents

If you are a California resident, you have the following rights below. We will not discriminate against any California resident who exercises these rights. If you are not a California resident, we may, at our discretion, respond to requests relating to the below.

Right to access/know

You may request from us a list of: (i) the Personal Information that we have collected about you; (ii) the categories of third parties to whom we have disclosed your Personal Information; and (iii) the categories of third parties to whom we have sold your Personal Information. You have the right to up to two (2) access requests each twelve (12) months.

Right to delete your Personal Information

You may request, at any time, to delete your account and your Personal Information.

Right to opt out from the sale of your Personal Information

You may request, at any time, to direct us to stop selling your Personal Information. You may make this request by clicking the Do Not Sell My Personal Information button located at www.foursquare.com.

You may contact us in relation to these rights by completing this form [insert hyperlink to form] or by contacting us at our toll-free number (855) 505-8916 or as otherwise indicated below. We will not use the information you provide as part of your request for any other purpose other than to fulfill your opt out request.

Request Verification

To ensure the privacy and protection of individuals, we are required to verify or otherwise authenticate your request(s). To verify your request for access or deletion of your Personal Information, we require that you log into your account with Foursquare, and make a request here. If you do not have an account with us, we are unable to fulfill your request because we cannot verify or authenticate your request.

In relation to the opt-out request above, we require that you provide us with your device identifier, which we will use to opt you out.

If you do not know your device identifier, please read below for instructions on how to obtain your device identifier. We will not use the information you provide as part of your request for any other purpose other than to fulfill your opt out request.

If you do not know your device identifier, you may obtain your device identifier as follows:

If you use an iOS operating system, a third-party tool is required to locate your Apple IDFA. Please note that we do not control such third-party tools and are not responsible for their content, their privacy policies, or their use of your Personal Information. When you provide Data to a third-party, the Data you provide may be separately collected by that third-party. The Data the third-party collects is subject to that third-partys privacy practices. Privacy choices you make on the third-party website or app will not apply to our use of the Data we collect.

If you use an Android operating system, open the Google Settings app on your Android device and select Ads. Your Advertising Identifier should be listed at the bottom of the screen.

You may also submit such requests through an authorized agent. To designated an authorized agent, please send us a notarized power of attorney. Requests from agents that do not submit such proof that they have been authorized by you to act on their behalf will be denied.

If you are a user of this service and a California resident under the age of 18, you may request to have your posted content or Data removed from the publicly-viewable portion of this web site by logging into your account and removing your posted content or Data from the webpage where it is posted, or contacting us directly. Content or Data may not be removed from our systems or databases. In certain situations, content or Data cannot be removed.

As a California resident, you may contact us with any questions or to request a list of third parties to whom we may disclose your Data for such third parties marketing purposes and the categories of Information we may disclose. See Contact Us below.

Security

We use industry standard physical, technical, and logical security measures to protect your Data. We endeavor to safeguard your Data to ensure that it is kept secure. However, we cannot guarantee the security of Data in an account from unauthorized entry or use, hardware or software failure, and other factors.

Your account is protected by a password that you have chosen. We recommend using a password that is unique to your Foursquare or Swarm account. If you use the Consumer Services on public or shared networks (e.g. public wifi), we cannot ensure the security of your account.

Children under 13

Neither the Consumer Services nor the Enterprise Services are directed to individuals who are under 13 years of age. We do not knowingly collect any Data from children under 13. If you notice or suspect that a user is under 13, please contact us immediately at [email protected].

Personal Information Retention

The criteria for determining the duration for which we will keep your Personal Information are as follows: we will retain copies of your Personal Information only for as long as you maintain your account or as necessary in connection with the purposes set out in this Privacy Policy, unless applicable law requires a longer retention period. In addition, we may retain your Personal Information for the duration of any period necessary to establish, exercise or defend any legal rights.

International Users

Our Apps and all of our data, including your Data, are hosted on servers in the United States. If you are using or accessing the Consumer Services or Enterprise Services from outside of the United States, your Data will be transferred to, processed and stored in the United States. As a result, United States federal and state governments, courts, or law enforcement or regulatory agencies may be able to obtain your Data through laws applicable in the United States. United States laws may not offer the same privacy protections as the law of your jurisdiction.

Foursquare complies with the EU-U.S. Privacy-Shield Framework and Swiss-U.S. Privacy-Shield Framework (Privacy Shield) as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Information transferred from the European Union (the EU) and Switzerland to the United States, respectively. Foursquare Labs, Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles (the Principles). All Personal Information Foursquare receives from the EU in reliance on the Privacy Shield are subject to the Principles. All Foursquare entities, including Foursquare Labs, Inc., Placed, LLC, Foursquare Labs UK Limited and Foursquare Labs Asia Pte. Ltd, adhere to the Principles, where applicable. If there is any conflict between the terms of this Privacy Policy and the Principles, the Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

You have the right to access your Personal Information. In compliance with the Principles, Foursquare commits to resolve complaints about our collection or use of your Personal Information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact us at [email protected]. Foursquare has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive a timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit JAMS for more information or to file a complaint: https://www.jamsadr.com/file-an-eu-us-privacy-shield-claim. The services of JAMS are provided at no cost to you.

You have the ability, under certain conditions, to invoke binding arbitration for complaints regarding Privacy Shield compliance not resolved by any of the other Privacy Shield mechanisms. For more information, please visit: https://www.privacyshield.gov/article?id=ANNEX-I-introduction.

The Federal Trade Commission has jurisdiction over Foursquares compliance with Privacy Shield. This is in addition to our requirement to disclose Personal Information to public authorities upon the receipt of a lawful request, including requests made in relation to national security or law enforcement requirements, as discussed above in this Privacy Policy.

If we transfer your Personal Information to a third party acting as our agent, we remain responsible for how that Personal Information is processed. This means that we will remain liable under the Principles if any third party acting as our agent processes your Personal Information in a manner inconsistent with the Principles, unless we were not responsible for the event giving rise to the damage.

Changes to this Privacy Policy?

Foursquare may amend this Privacy Policy from time to time. We encourage you to regularly check this page to review any changes we might make in accordance with this Privacy Policy. If we make material changes in the way we use your Data, we will notify you by posting an announcement on our Sites or Apps, or by sending you an email (if we have your email). If permitted by law, users are bound by any changes to this Privacy Policy when they use the Consumer Services and Enterprise Services after such changes have been first posted.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please send a detailed message to: [email protected] or Foursquare Labs, Inc., 50. West 23rd Street, 8th Floor, New York, NY 10010. We will make every effort to resolve your concerns.

Verasafe has been appointed as Foursquares representative in the European Union for data protection matters, pursuant to Article 27 of the General Data Protection Regulation of the European Union. Verasafe can be contacted, in addition to Foursquare, for matters related to the processing of your personal data only. To make such an inquiry, please contact VeraSafe:

Online: https://www.verasafe.com/privacy-services/contact-article-27-representative/ ; or

by mail: VeraSafe Ireland Ltd., Unit 3D North Point House, North Point Business Park, New Mallow Road, Cork T23AT2P, Ireland

FAQ and Style Guide for translated placenames

Weve introduced the ability for users (currently SU8+) to suggest translated names for venues in any language. As with any venue edit, if it needs to be reviewed, it will appear in the info queue for SUs to review.

What is a translated venue name?

This feature allows us to help travellers identify places in their native language, with an extra emphasis on non-romanized languages. Traditionally, weve handled this by changing the entire venue name and adding another language in parenthesis. Since were moving to a more programmatic approach, we wanted to set a few guidelines for the community when suggesting translations.

Only translate places that have a distinct name in another language.

For example, Whole Foods is a brand name grocery chain. Theres no spanish equivalent, sodon'tsubmit Alimentos Integrales as a translation. A good rule of thumb is to follow the businesss signage. Wearen'tlooking for translations for every venue in the world. A local food stall/ coffee shop may only be known by one name, so leave it at that.

Youdon'thave to tag a venues language if there is only one translation.

Its just extra, unnecessary work for you ;)

Im so excited to translate! Where should I start?

With venues like major world landmarks, big tourist attractions, places where its beneficial to the largest number of people. Think big! Againdon'ttranslate just for the sake of translation. Make sure that youre only translating if a venue is known by different names in different languages.

If there is only a romanized name of a non-roman name, it should be tagged as "English" not the local language. Even if it's not "translated" into English.

For example, the Chinese name "" literally translates to "Green Street", but since signage usually gives the pinyin (transliterated) "Jitu ld" or just "jietou ludi" we should use that and label it as English (since it's relatively comprehensible and useful to an English speaker)

How should I handle an existing venue that already has a translation listed in the name?

Take Coffee World and paste it into the name choose English and click add name.

Take and paste it into the name, choose Thai and click add name. Do not set the language at the top of the page next to the original venue name. Click Submit at the bottom of the page.

Now, when viewing the venue on the web you will see the following:If theres a translation that matches your language, you will see that translation.

Otherwise, we will try to show you an English/romanized name.If the primary language of the country does not match your language, and we have a translation in that language, you will see it in addition to the most readable name we found for you.

Swarm keeps track of all of your check-ins in your feed and on your Swarm Map! To access your map click on the map in your feed and it will take you to your profile. Once youre in your profile, click the map one more time and youll be able to zoom and click on your check-ins.

You can also click on individual pins on your map to find out more about where you checked in, if you were there for an event, who you checked in with, what time and day, as well as any photos you took there and uploaded to Swarm.

Privacy

At Foursquare we take your privacy seriously. That's why we've introduced some new Privacy Settings so if you don't want to share your map you don't have to. If you're not friends with someone in Swarm, they will only be able to see your public Swarm photos and your friends list.

If you are friends with someone in Swarm, they'll be able to access your map to see all the places you've been (but not the time and date you checked in unless they go through your check-in feed), and your stats. You can go into your privacy settings to disable sharing your map to your friends.

Looking for that great beach photo you took two years ago? Want to see how many weeksyou'vebeen going to the gym? Keep track of everywhere you go and whatyou'veshared with friends on your Foursquare Swarm profile. On your profile you can view all those amazing photos and check-insyou'veshared, as well as every categoryyou'vevisited, all your friends, mayorships, streaks, and stickersyou'veunlocked. To access your profile, click on your profile picture on the top left hand corner of the screen.

By clicking the map surrounding your profile photo, you can view all of your check-ins interactively! (Note: only you and your friends can view this map). Tap your profile photo to change it. Click your "Photos" or "Friends" buttons to see the photos you've added in Swarm and your friends Swarm profiles.

Your Check-ins

When you click on "Check-ins" you can see every place you've checked into from your most recent to your oldest check-in. You can search your check-in history by your friends names, the category of place you went to, what city or country you were in, or the name of the place you visited. Clicking "Places" will access your map to show you all of the unique places you've visited.

Your Categories

"Categories" shows all of the 100 Collectible Categories you've visited and the stickers you've unlocked at those categories, as well as the other categories of places you've been to in Swarm. Collect all 100 Categories to add to your map and share with your friends! Tap "All" to see a breakdown of your personal top Categories of all time and get more information about where you check-in the most.

Streaks and Mayorships

Tapping "Streaks" will show you the categories you check-in to once a week or more. The more weeks you check-in at a certain category of place, the higher your streak will be! "Mayorships" record the specific places you go to the most. Whomever checks-in to a place the most in 30 days on Swarm will be crowned Mayor! "Mayorships" will also tell you where youre in the running to earn your next Mayorship.

Profile Privacy

At Foursquare we take your privacy seriously. That's why we've introduced some new Privacy Settings so if you don't want to share your profile stats and map you don't have to. If you're not friends with someone in Swarm, they will only be able to see your public Swarm photos and your friends list.

If you are friends with someone in Swarm, they'll be able to access your map to see all the places you've been (but not the time and date you checked in unless they go through your check-in feed), and your stats. Off-the-grid check-ins will not show on your map to anyone except you.

You can go into your privacy settings to disable sharing your map to your friends. You can also disable sharing all of your stats on your profile to your friends except your photos, friends list, and check-ins.

Photo Uploading Guidelines

Here are some tips on how to be the best Foursquare photographer possible:

Keep photosrelevant: Ask yourself "Would this be helpful to someone considering going to this place?" Pictures that show off food, ambiance, or other great things about a place are awesome. Your receipts? Not so much.

Keep photosappropriate. (You know what we mean!)

Quality is key: Attention to lighting and composition will get your photos noticed - and maybe even featured on our blog.

Originality: be yourself! Stealing somebody elses photoisn'tcool. Get creative and have fun with it!

What Not to Post

Any of the below can result in your photo being removed from Foursquare

Blurry

Unrelated

Spam

Inappropriate

Low Quality

Nudity

Illegal Activity

Hate or Violence

Filters featuring content from other apps

Keep in mind that all pics posted to Foursquare City Guide are public

If you want to make your photos private (Swarm only): When you add a photo to a check-in on Foursquare Swarm, you can choose to keep that photo private to you and your Foursquare Swarmfriends, or you can make it public by sliding the button to on to make public or off to share only with friends as applicable. The first time you visit the add photo screen on a check-in, the button will be on.

Reporting bad photos

If you see something inappropriate, use the "flag" button to alert us and we'll take care of things.

How does it work?

We take your privacy seriously. Thats why we have settings to filter friend requests and messages. To enable, go to your Swarm app settings > Privacy. In this tab you have the ability to set your Messages to "Friends Only" or "Friends and their Friends" and the ability to set Friend Requests to "Anyone" or "Only Friends of your Friends."

Reporting a vulnerability

If you are a security researcher and you believe you have discovered a vulnerability on Foursquare, please email us at [email protected]. We treat all security reports as urgent and well acknowledge that we have received your report as soon as we can. In the unlikely event that youdon'thear back from us within 24 hours, ping us again either by email or on twitter. After weve received your report we will work with you to investigate the issue and resolve it as soon as possible.

We have a few guidelines we need researchers to follow when looking for vulnerabilities. Respect our users privacy. You may not access or modify user data without our permission. Do not employ denial-of-service attacks against Foursquare, and attempt to avoid degrading our quality of service. After reporting a vulnerability, we ask that you allow us a reasonable period of time to investigate and fix the issue before you disclose it publicly.

For more information and to view our hall of fame please visit our security page.

Why should I claim my listing?

If you are the authorized to be the rightful manager of a listing on Foursquare, you can claim a listing as your own.As a manager, you'll be able to make edits to your listing and keep information up-to-date to the minute. You'll also be able to add photos, create and manage specials, and view customer statistics.

To start your claim, please go here: Claim Your Listing(s)!

Can't find your listing?

If you're having trouble finding your listing on Foursquare, first try searching for it by its full name here. If you are still not able to find it, you can add it here.

Verification

To gain instant management access when claiming a listing requires a one-time fee of $20 USD, charged to your credit card. After you finish this step, you will have immediate access to all of our business tools!

To access your manager tools, log onto foursquare.com/accounts and select your business to bring you to your "Manager Home" page. From here, click "Manage your listing" to access tools that will enable you to add photos, edit social/web links, map location, and much more!

If any of the listings have the label pending, connect them to your page as either individual locations or part of a chain.

If this is your first claim with Foursquare, check out the following help article which will help guide you through editing your listing details: Guide to Claiming Venues

**We no longer support claiming via postcard. If you're having issues with claiming, please email [email protected]**

Want a window cling for your business?

No problem! Just fill out this form to receive your Foursquare Window Cling.

here

What is Foursquare Marsbot?

Foursquare Marsbot is your trusted friend that can recommend places to you by learning from your preferences and the places you go every day.

Foursquare Marsbot helps you discover new places by learning what you like and then sending you recommendations via text. Unlike a chatbot or personal assistant, Foursquare Marsbot isn't here to answer your questions or help you do your laundry; instead Foursquare Marsbot pays attention to your habits and learns about the places you go. From there, Foursquare Marsbot can send you suggestions about great places to eat and drink that are worth seeking out nearby.

Where can I use Foursquare Marsbot?

At the moment Foursquare Marsbot works in San Francisco & New York City. We are hoping to extend to other cities in the near future. Foursquare Marsbot is only supported with US phone numbers on iOS.

How can I unsubscribe from text messages from FoursquareMarsbot?

You may unsubscribe from our text messages by texting STOP in response to a message, by following the instructions contained in the message, or by sending an email to [email protected] with Unsubscribe from SMS in the subject line. Note that deleting the app will not opt you out.

How do I change my phone number?

If you would like to change your phone number, text STOP to 7-6917 (Marsbot). Log out of your account in the app and then create a new account with the new phone number. Currently we do not support switching phone numbers while maintaining your history with Foursquare Marsbot.

I unsubscribed from Foursquare Marsbot, but I want to subscribe again.

Great! Just text START to 7-6917 (Marsbot) and you will be re-enrolled in Foursquare Marsbot messages. Be sure you still have the mobile application on your phone otherwise Foursquare Marsbotwon'tbe able to keep track of the places you like.

Do you offer a non-SMS version of Foursquare Marsbot?

Currently Foursquare Marsbot is only available over SMS. We may extend to other channels in the future. If you do not want to receive SMS messages from Foursquare Marsbot, please text STOP to 7-6917 (if currently a user) or do not sign up for Foursquare Marsbot (if not a user).

What is the notebook and how can I change whats in there?

The notebook is Foursquare Marsbots way of keeping track of what you like. Entries will appear here based on answers you give to Foursquare Marsbots questions, places you frequent or things we infer based on your behavior. Currently you can delete something from your notebook by tapping the X next to the item. You can add something you like to the notebook by texting Foursquare Marsbot with Add Tastes and then the items you want to add. For example, Add tastes ramen, whiskey, bubble tea.

If I delete the Foursquare Marsbot app, will I stop receiving text messages?

No. The fastest way to stop receiving messages is to text STOP to 7-6917. Alternatively you can email [email protected] with Unsubscribe from SMS in the subject line

How do I permanently delete my account?

Please e-mail [email protected] to permanently delete your account and all data associated with it. Note that if you signed into Foursquare Marsbot with the same account you use on Foursquare City Guide or Foursquare Swarm, your account will be deleted and all information from all three apps will be deleted.

How do I leave feedback about Foursquare Marsbot?

Click to leave feedback for the team working on Foursquare Marsbot. If you have account issues or support needs, please contact support directly at [email protected].

Additional Information

We are in early stages of testing Foursquare Marsbot in the wild. Download the app and sign up for the waitlist if youd like to help try Foursquare Marsbot. Well start inviting people to meet Foursquare Marsbot in NYC and SF first, stay tuned!

A note on battery

We've spent years developing the location technology that powers Foursquare Marsbot, Foursquare City Guide, and Foursquare Swarm, making it extremely power efficient. But, as with all apps of this type, please note that continued use of GPS running in the background can dramatically decrease battery life.

How Do I Level up?

The more active you are at making great edits, posting in the forums, and contributing to your local Superuser community, the more likely you'll get promoted to the next level of Superuser. Each level is increasingly difficult to achieve. If you have trouble leveling up you can work with your community leaders to learn more about best practices.

To get promoted to the next Superuser level, apply here.

How Do Levels Work?

Levels 1-3

Everyone starts here. Superusers in levels 1-3 get access to our forums, can suggest edits to different places, and can get to know the global Foursquare community.

Levels 4-7

As Superusers level up, they gain responsibilities like being able to edit seasonal hours and edit latitude and longitude markers for places.

Level 8

The highest level that Superusers can achieve automatically. Superusers who have achieved this level canlock places (prevent edits), rollback edits, and help with place name translations.

Levels 9-10

Handpicked by our community, these top levels of Superusers represent the best editors of each country that uses Foursquare. Superusers at levels 9 and 10 act as community ambassadors and work directly with Foursquare staff.

Foursquare Privacy Basics

Our Stance on Privacy

Official Privacy Policy

Terms and Conditions

Cookie Policy

What changed since the policy was last updated?

Since our last update (September 2019), we acquired Placed, LLC, and as such, weve combined the Placed Privacy Policy and Foursquare Privacy Policy into one policy. Additionally, were always striving to make our policy is as clear as possible. If you have any questions, please email [email protected].

What we think about when we think about privacy

The Foursquare and Placed apps are centered on location, and we're proud to have millions of users who trust us and find our apps useful. We know an important concern for most anyone using location-based services is privacy. We want everyone to feel comfortable that their trust has been well placed, which is why we've written this description of our privacy ethosthe guiding principles that inform how we develop our Services and the decisions we make. Our full Privacy Policy is available here.

The Placed apps allow consumers to earn rewards and points for sharing their whereabouts and answering surveys about their visits. These rewards and points may be redeemed for gift cards, donations, and frequent flier miles.

The Foursquare apps are meant to help you make the most of where you are and we do our best to give you privacy options where we think you'll want them. If youdon'twant to share this kind of information, youdon'thave to, but that means wecan'tpersonalize your experience.

To make it easier for you to understand how your information is shared on our Services, at the bottom of this page youll see exactly how your privacy settings can be adjusted.

Determining location for those who use our consumer services

Foursquare's apps deal with location, so in order to work best, the apps need to know your location. We use various technologies to determine your location, such as the location services of your operating system or browser and sensor data from your device (e.g. GPS data) that may help us to understand your precise location. Unless you choose to share it with others by adding friends, the information about your whereabouts is concealed from other app users. Because our apps are location-centric, when they are installedand at various other timesthey prompt users to select location permissions, depending on the type of device.

Sharing location

Our apps use location information in different ways. For example, real-time location is not shared on the Foursquare City Guide app. If you write a tip, like, or otherwise interact with a place, users may infer that you have been to that location. Some content is time stamped and other users could use that information to infer when you were at a place even though tips can be posted later, onceyou'vedeparted.

If you use Swarm to check in, or, if you have turned on 'check in by friends,' your location is shared with your approved in-app network. If you want to check in without sharing your specific whereabouts with friends, you can check-in "off-the-grid."

If you use City Guide to check in, and you do not have Swarm installed on your device, your location is private to you. Should you download Swarm at a later date, your check-ins will appear in the app but will be noted as off-the-grid and will not be visible to anyone.

Each of your check-ins using the Services is saved to your "Check-in History," which allows you and your friends to look back at all the locations you have checked in since you created your Services account. You can delete any or all of your check-ins from the check-in details page on our website and in the apps. If for some reason you ever decide to delete your Services account, your entire check-in history will be removed from our database. While your off-the-grid check-ins will not be visible to the public or your friends, we will use the information to provide the Services in a manner consistent with the disclosures in the Privacy Policy and we may share the fact that such check-in has occurred in an aggregated manner using a unique ID.

Adding your home address as a location

You should be aware that if you or your friends add your home as a new location in the Services database and that information is published on the Services (for example, via a user checking in to that home location), that information may be available to others and may be published by third parties without our control. To request removal of a location from the Services database (including your home address) please email us at [email protected].

What information is public?

When you create an account on Foursquare City Guide, the following is viewable to the public. Note that some elements are optional or can be edited.

Your name You can edit your name by going to your account settings. To use Foursquare City Guide you only need to provide a first name.

Profile photo Your profile photo and the link to your profile page are viewable by the public. You may choose not to upload a profile photo to your account (or you may upload an avatar in place of a photo of yourself). In your account settings, you can change your profile photo.

Home city Your home city is viewable by the public. You are not required to include your home city upon signup and you can edit your home city in your account settings.

Your bio Your bio is viewable by the public. Including a bio is completely optional. To add, change, or remove your bio, go to your account settings.

Links to Twitter, Facebook, and Google (ifthey'reconnected) If you connect your Twitter and/or Facebook accounts to your Foursquare City Guide profile, clickable links to your Twitter and/or Facebook profiles will appear on your Foursquare City Guide profile page by default, which means that they are seen publicly. However, you have the ability to hide these Twitter and Facebook links through your account settings.

Your Foursquare City Guide followers and who you follow Your list of followers is visible to the public. Note that the Foursquare City Guide app does not share location with your followers or people that you follow.

Tips and Lists All tips that you write (and the photos you attach to them) will be viewable by the public. Please keep this in mind whenever you choose to leave a tip! Lists you create are viewable to the public. Keep this in mind before you decide to create a list and add tips and photos to it!

Likes/Dislikes Likes and Dislikes are public. When you like a check-in, tip, etc., other people on Foursquare who can see that particular piece of content can also see thatyou'veliked it.

Photos When you add a photo to a tip, or to a place on Foursquare City Guide, that photo is public.

Tastes Your tastes are viewable on your Foursquare City Guide profile.

Check-ins If you check-in on Foursquare City Guide, your check-ins are private, though friends who look at the venue page will see thatyou'vevisited the location in the past (without any time/date information).

When you create an account on Foursquare Swarm, your information, such as check-ins, is only shared with those whom you approve in your personal network. The following elements are public:

Your name You can edit your name by going to your account settings. To use Foursquare Swarm you only need to provide a first name.

Profile photo Your profile photo and the link to your profile page are viewable by the public. You may choose not to upload a profile photo to your account (or you may upload an avatar in place of a photo of yourself), but note: profile photos are required for unlocking mayorships. In your account settings, you can change your profile photo.

Home city Your home city is viewable by the public. You are not required to include your home city upon signup and you can edit your home city in your account settings.

Your bio Your bio is viewable by the public. Including a bio is completely optional. To add, change, or remove your bio, go to your account settings.

Raw number of check-ins While the total number of check-ins is public, the locations, time of visit, and other details are not publicly shared. With every check-in, you are able to make the check-in off-the-grid, which is only visible to you.

Photos When uploading a photo to Swarm, you have the option to make the photo public or to keep it private, which means it is only visible to your Swarm friends.

Friends list The list of your approved Swarm friends is viewable from your Swarm profile.

Lifelogging metrics: Your total number of categories visited, streaks, mayorships, stickers, check-ins and superuser level are viewable from your Swarm profile, but none of the specific places or other details are accessible for anyone other than people in your approved network.

Public check-ins In the case that you check-in to a venue and another person with Swarm also checks-in, that person will see your publicly available profile data.

When you create an account with any of our Placed apps, your data is not made public or visible to others.

How your data helps us generate recommendations

The Foursquare apps may provide recommendations about where you should go and what to try nearby. These recommendations are based on and include, for example, your current location; the locations you've visited and locations and things you and your friends and people you follow like/dislike; the day of the week; the time of day; and so on. We are able to provide these personalized recommendations because you share your location with us. No one else can see your recommendations.

Is your data shared?

There are instances when you may opt to share your data with other third party apps, such as when you connect your accounts to your account with a third party social media company. You can always control what you want shared in your settings. When we partner with a business, we may share data with them, but only in an aggregate or pseudonymized way (which means we share a unique ID, such as an Advertising ID). Your personally identifiable information, or PII, is never shared. For more information on this, please see our privacy policy.

Can you request your data?

Yes. In our updated policy, weve explicitly spelled out that users have certain legal rights to their data on request, and the right to withdraw consent at any time. You may have heard about GDPR; the details in section IV specifically addresses this new regulation.

Your privacy is important

The bottom line is that we understand how important privacy is to you. From the beginning we've been working hard to build a range of robust privacy controls to give you control over the amount of information you share about your location. We've been a leader in the location-based services spacepopularizing the concept of voluntarily "checking in" to locations and being vocal about how we think about privacy as it relates to location data specificallyand we aspire to be leaders in the way we educate our users on privacy issues related to location awareness.

The complete Privacy Policy

For further information on Foursquare's approach to these issues and additional details, please see our Privacy Policy or email [email protected].

Filters are a great way to find exactly what youre looking for! By using filters, you are customizing your search to locate specific places based on your preferences. These filters include certain features like Trending this week, Wi-fi, Dog friendly, and many more.

Looking for something new to try? Tap the Places you havent been filter. You can also customize a search by distance to your current location, rating, price and when exactly a venue might be open.

In the app

After you've performed a search, tap the "Filters" button. From there, youll be given an assortment of options to narrow your search results. You can add personalized filters, such as placesyou'vebeen or places on your lists, as well as filters based on features such as delivery, outdoor seating and Wi-fi. To unselect a filter, just tap the option a second time.

On the web

If you search on the web, you will see filters that can be added at the top of your screen underneath the search bar. Here, you will see similar options to those in the app like specials, places you havent been and saved. Take the guessing out of your searches and go find what you really want!

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For more information please see our Copyright Policy.

Overview

Always use correct spelling and capitalization. (Not sure about something? Look it up!)

Most importantly, please format addresses according to your city/country/regions local postal guidelines.

Be flexible and open-minded: remember there will be exceptions to these rules. Focus on providing thorough and correct information for as many places as possible. The rest of the Foursquare community will thank you!

The Basics

Try to avoid extra, unnecessary, or redundant information

Okay: Starbucks

Not okay: Starbucks - Springfield (Springfield is already listed as the city and becomes unnecessary)

Okay: Main St (at 2nd St)

Not okay: Main St (Main St and 2nd St) Main St is redundant.

Example 1: You shouldnt need to include location information in a place name

Example 2: If a place is located on the corner of Main St and 2nd St, the cross street shouldnt repeat the address information.

When possible, stick with address abbreviations: Rd instead of Road, "Ave" instead of "Avenue, "St" instead of "Street, etc.

Okay: Highway 54 or Route 31

Not okay: Hwy 54 or Rte 31 (these abbreviations are harder to read)

But, do not abbreviate the beginning of a street address:

Cross Street should be abbreviated like one of the following:

at Main St (for places on a corner)

btwn 2nd & 3rd Ave (for places located between two streets)

State names should be abbreviated in the US, though feel free to omit this field in countries where states/provinces are not used.

Categories should be useful and applicable. The primary one determines the place icon and should be the most accurate category.

Sub-places should use an appropriate level of granularity when choosing the place to be marked as containing. In airports, shops should usually be considered as inside of terminals, with the terminals considered as inside of the airport itself. No cities, states, countries, or other geopolitical entities should be made a sub-place.

Pro Tips

If you have more questions about creating and editing places on Foursquare, please refer to our house rules and editing guidelines.

For more guidelines on adding and editing places globally, please review the Global Style Guide, curated by our SU10s.

Want to get more involved with editing? Take our address tool for a spin.

Bad reception at the concert? Didn't want to take out your phone to check in on that blind date? Forgot to check in at the gym and worried about missing that streak? We all forget things sometimes, but that's okay! Weve got some cool features to help you keep track of all the great places you've been.

Historical Check-in

When we think you've been at a place but you haven't checked in, we'll suggest that place in your history on your profile. You're just a few taps away from confirming that you were there and adding it to your check-in history.

(note: these suggestions are just our best guess. If you weren't actually at that placeor don't want to add it to your check-in history, just tap the x next to the suggestion)

Check-in Reminders

We'll also keep an eye out and remind you to check in when you arrive somewhere. Youll just need to make sure you have notifications turned on. Never miss out on unlocking that next sticker, becoming Mayor, moving up on your leaderboard, or the chance to humblebrag about that amazing new restaurant.

How to enable:

Go to your profile tab

Tap the Settings icon and tap "Other Notifications"

Tap Show Check-in Suggestions in History to turn ON or OFF

If you have forgotten your password, you can reset it at foursquare.com/forgot_password.This will send you an email to allow you to reset your password.

here

If you have notreceived a password reset email, the following are the possible reasons why:

The password reset email went to your spam folder.

You may have mistyped your email address when signing up for Foursquare.

You may not have an account on Foursquare under that email address.

If you are still unable to reset your password please send us a request and a member of our team will get back to you shortly. Please make sure to have access to the email used during your initial registration, as that is the way you would receive a link to reset your password.

To simply change your existing password, please visit foursquare.com/settings and click on "Change password."

Why am I being prompted to reset my password?

Just for security purposes, if it's been a while since your last login, you may be prompted to reset your password the next time you sign in. You would see a prompt, like the one below, appear on your screen.

Select the "Email me a link" button and you will receive an email giving you directions on how to reset your password.

If you have signed up with a phone number, you would be prompted to text yourself a link in order to reset your password.

Once your password has been successfully reset, you would be automatically signed back in.

FAQ's regarding unauthorized access to your account are .

Remember all the places you've gone to with Swarm's Collectible Categories! Click on the "Categories" button in your profile to view all 100 Categories in the game. Some Categories will be more challenging than others, but each time you visit one you'll unlock a brand new sticker to add to your check-ins and share with your friends!

The more you visit a specific Category, the closer you'll get to unlocking a 2x or 3x multiplier on the sticker for that category. Sticker multipliers are available once a week and help you earn more coins on your check-ins.

What happened?

We recently learned that people may have gotten unauthorized access to a small subset of Foursquare accounts. As soon as this was discovered, we began our investigation into this event. Thus far, we learned that approximately 30,000 accounts have been accessed via email addresses and passwords that were obtained from another source. We are consulting with have engaged a forensics team to help us determine what information was accessed, how and when.

In the meantime, to block the unauthorized access, we are forcing user password resets for any user we think may have been affected. This is to ensure were safeguarding these users and our entire community.

Here at Foursquare, security and privacy are top priorities. We are truly sorry that this happened. Thank you for your patience and your help by resetting your password.

Do you know what was accessed?

So far, we believe that the actions were limited to accessing and editing Foursquare profile information and following new accounts. We have hired an external forensics firm to investigate and validate our logs and analysis.

What do I need to do to protect my account?

If we believed your account was accessed, we forced a password reset to protect you. Please change your password here. If you use the same password in several different apps and websites, we recommend that you change your password elsewhere, too. This will help to keep your accounts safe.

If your account was not affected and your password was not reset, but you use the same password for many apps and websites, we recommend that you change your passwords on all of those services.

How does this incident impact clients of Foursquares enterprise and media business?

To date, our investigation has not found that this incident impacts clients or partners of Foursquares enterprise or media business, including the Places API, Pilgrim SDK, and Pinpoint, nor has it impacted our internal systems or data. At this time, we believe the incident solely impacts a small percentage of users of Foursquare apps and websites. If you have concerns, please email [email protected].

Whats next?

As of February 1, 2018, we updated both our privacy policy and cookies policy. These new policies explain our data practices so users are clear about what we collect and how we protect it. Additionally, in the past several months, weve been updating many of our security processes and protections, which means we are prepared and ready to act quickly. Thats been particularly helpful over these past few days.

The bottom line: Were committed to protecting your accounts and our entire community, and were doing everything we can to ensure this doesnt happen again. Thanks for your patience, and for your help.

How to Edit your Check-ins

Check-in somewhere and forget to add that perfect photo? Or want to tag that friend who showed up late to the party? With check-in editing you can make private check-ins public and vice versa, fix typos, add photos, and add friends after the fact! You can edit any check-in you've made up totwelve hoursafter you check-in (note: check-in editing doesn't work for any check-ins you've already shared to Facebook or Twitter).

To Edit:

Tap on a check-in and go to the check in detail screen

Tap 3 dots in the corner.

Edit your check-in!

What about my coins?

You can add up to three photos after checking in which are worth 5 coins each. Editing check-in comments, privacy, and friends will NOT award you more coins.

How do they work?

No service? No problem. Offline check-ins are here! This feature is currently only available foriOS 9.0+, but we will be launching for Android soon!

Whether youre camping in the middle of the woods, or just trying to conserve battery life on airplane mode, weve got you covered. You can now check in offline and well keep track of your places for later.

This allows the check-in button to continue working if you don't have a network connection. If you tap it, you can check-in like you would when you are connected: include a shout, add a photo, oradd a sticker. Once you note the name of the place, Foursquare Swarm saves that information. Give it a whirl, and reach out if you experience any issues.

(Psst: not able to check in offline? Make sure you've updated your app to the most recent version in the app store, 5.0 or higher.)

Swarm is a fun, interactive way to keep a record all the places you go. Checking in on Swarm builds a lifelog: an instantly searchable database of all your magical moments, so you can remember everywhere.Tap the check-in icon in the bottom center to update to your current location. You can also add a photo, leave a comment, add a friend, and even add a sticker to your check-in!

Keep checking in to more places to unlock fun new stickers and categories, youll never know when or where youll unlock a new one!

Checking infriends

Tap the check-in icon, then tap the user icon with a "+" sign to select a friend from your friends list.

Mentioning friends

When you check in to a place or comment on a check-in, you can also 'mention' one or more of your friends.To do this, tap the "@" key, and your friends list will pop up. Start typing the name of a friend to filter through your list.

Adding Check-in photos

A picture is worth a thousand words, and the perfect way to take your check-in to the next level, while earning some extra coins. To add a photo to a check-in, select the camera icon in the top left corner of your check-in. Once selected, you will be prompted to select a photo from your camera roll, or take a new photo.

here

To spruce up the photo, have some fun with our stickers. Once you unlock a sticker by checking in to one of the 100 Collectible Categories, you can use it on your check-ins and Swarm photos! Select from our fun collection of stickers, ranging from pizza slices to party hats, with the option to drag the stickers anywhere on the photo. To remove a sticker from the photo, tap the sticker again on the sticker carousel. Once you've hit 25 check-ins you'll have access to even more bonus stickers.

Disclaimer: photos added to check-ins are visible by other users who check-in, or view the listing on Foursquare City Guide. To disable this, click the button next to "Let anyone see this Photo" on your photo upload screen.

Also, photos added to your check-in will be visible to your Twitter/Facebook followers if you've shared it there!

Editing a Check-in

Just checked in but forgot someone or something you wanted to remember? Try editing your check-in! You can make private check-ins public and vice versa, fix typos, add photos, and add friends after the fact! To edit a check-in, tap on a check-in and go to the check in detail screen, then tap 3 dots in the corner.Note: to keep the coins in Swarm fair, we've limited it so only three photos added after checking in will count for coins.

*Note: this feature is currently only available on iOS devices.

Sharing a Check-in

Take your check-in beyond the app, and show your friends whereyou'vebeen by sharing your check-in. To do that, just click on the check-in, and click the share icon in the top right corner.

From there you will have the option to share on Facebook, Twitter, via email or text message.

Checking into an event

To check into an event, just check into the place where the event is being hosted. From there you will be asked, Here for an event? You can select "just check me in" or you can select the event from the list below.

Deleting a Check-in

To delete a check-in from your history, click the trash can icon in the top right corner on the check-in detail screen. You will then be able to confirm or cancel the deletion of that check-in

Please note that a deleted check-in cannot be restored. Any photos attached to the check-in will also be removed.

Forgot to Check-in?

Forgot to, or couldn't, check in somewhere? See our guide .

What is Rapid Fire?

We have certain check-in controls implemented. If Foursquare Swarm thinks that you're checking in more times than seems reasonable, your account will get flagged. If you're consistently checking into a bunch of venues in a short period of time (or a lot of venues in a 24-hour period), we won't award you points, badges, or mayorships for the check-ins that exceed our limits. It's ok to check in at home, at work, at the coffee, shop, at a park, at the train station, at a restaurant, picking up your dry cleaning, but if we see you checking in at every venue you walk by, you won't get credit for those check-ins. No drive-by or walk-by check-ins, please! Keep your check-ins legit and you won't run into this issue!

How long does it take for Rapid Fire flags to reset?

In general, we have limits on check-ins in the past few minutes and last day, so if you've exceeded those limits, you won't be able to earn coins, stickers, or mayorships when you're over the limit (it's a rolling time period). If you've either been checking in faster than the system thinks you can travel, checking in a lot within those time periods, or consistently checking in to venues when the system thinks you are far away, you'll run into location troubles. (This also happens if you check into places that have vague location, like a town or neighborhood--that will skew your location and make it more likely for you to get location error messages). Make sure to only check in where you are at the time, and not go crazy with your check-ins and things should work ok!

We take privacy very seriously. Weve outlined below what information is public on Swarm, only viewable by friends, and what authorized managers of businesses can see. As always, if you have any questions at all about your account please just reach out! Our team is here to help.

You can always edit your Privacy Settings by going to your profile and tapping on "Settings" --> "Privacy Settings".

What information is public?

When you create an account on Foursquare Swarm, the following is viewable to the public. Note that some elements are optional or can be edited.

Your name

You can edit your name by going to your account settings. To use Foursquare Swarmyou only need to provide a first name.

Profile photo

Your profile photo and the link to your profile page are viewable by the public. You may choose not to upload a profile photo to your account (or you may upload an avatar in place of a photo of yourself), but note: profile photos are required for unlocking mayorships. In your account settings, you can change your profile photo.

Home city

Your home city is viewable by the public. You are not required to include your home city upon signup and you can edit your home city in your account settings.

Your bio

Your bio is viewable by the public. Including a bio is completely optional. To add, change, or remove your bio, go to your account settings.

Links to Twitter and Facebook (ifthey'reconnected)

If you connect your Twitter and/or Facebook accounts to your Foursquare Swarm profile, clickable links to your Twitter and/or Facebook profiles will appear on your Foursquare Swarmprofile page by default, which means that they are seen publicly. However, you have the ability to hide these Twitter and Facebook links through your account settings.

Your Swarm friends

Your list of friends is visible to the public. We recommend that all people on Foursquare Swarm be selective when adding friends.

Tips and Lists

All tips that you write (and the photos you attach to them) will be viewable by the public. Please keep this in mind whenever you choose to leave a tip! Lists you create are viewable to the public. Keep this in mind before you decide to create a list and add tips and photos to it!

Check-in comments

Comments on a check-in are viewable by people who can see that check-in. This means that potential friends-of-friends could see the things you write in your comments.

Likes/Dislikes

Likes and dislikes are public. When you like a check-in other people on Foursquare Swarm who can see that particular piece of content can also see thatyou'veliked it.

Check-ins shared to Facebook and/or Twitter

Anything you publish to Twitter, including your published check-ins, will appear on your Twitter stream in real-time, where all of your Twitter followers can view it (also, anyone visiting Twitter can see public tweets which are crawled and discoverable by search engines, unless you make your Tweets private in your Twitter user settings). Similarly, anything you publish to Facebook, including your published check-ins, will be viewable by everyone whos allowed to view your Facebook activity (before pushing your Swarm activity to Facebook, make sure youre comfortable with your Facebook Privacy Settings).

Here now

Your profile photo will show up in the Here Now facepile on the location page. Your check-ins will be included in Here Now by default. To opt out of Here Now, go to your account settings and uncheck the box next to Include me in the public list of people who are currently checked in at a venue.

Public check-in photos

When you add a photo to a check-in on Foursquare Swarm, you can choose to keep that photo private to you and your Foursquare Swarmfriends, or you can make it public by sliding the button to on to make public or off to share only with friends as applicable. The first time you visit the add photo screen on a check-in, the button will be on.

What can my Foursquare Swarm friends see?

When you become friends with another person on Foursquare Swarm, they can see all of the public information above, as well as the following.

The location and time of your check-ins

The location and time of each of your check-ins is shared with your Foursquare Swarmfriends by default. Your check-ins are also shared with people you invite to be your Foursquare City Guide friend. When your friend adds you in his/her check-in, their friends will see in that check-in details that you were with that friend. This will look the same whether you have check-in by friends turned on or off.

Private check-in photos

When you add a photo to a check-in on Foursquare Swarm, you can choose to keep that photo private to you and your Foursquare Swarmfriends, or you can make it public by sliding the button to on to make public or off to share only with friends as applicable. The first time you visit the add photo screen on a check-in, the button will be on.

What can claimed locations see?

When a business claims their location on Foursquare City Guide, they are given some access to the following information, in addition to your public profile information.

Check-in information

By default location managers who claim and manage their locations and/or events on Foursquare City Guide are able to see who has recently checked into their location on Foursquare Swarm (including if they have been checked in by their friends) and/or event as well as a list of frequent visitors to their location whenthey'relooking at their Foursquare City Guide account.

You can choose to opt out of letting business owners or event managers see this information by going to your account settings and unchecking the box next to Let venue managers see when I check in to their business, or when I am one of their best customers.

Name and profile photo

Ifyou'verecently checked in at a location or event, or if you are one of the most frequent visitors of the location or event, and that location is a claimed location (i.e., a location where an owner or manager of that location has claimed and manages that location), that location will be able to see your name and your profile photo (which, when clicked upon, will take them to your public profile). They will not be able to see your email address or phone number.

If youd rather not let location managers know that you are a loyal customer, you can opt out via your account settings and unchecking the box next to Let venue managers see when I check in to their business, or when I am one of their best customers.

Twitter ID

Ifyou'veconnected your Twitter account to Foursquare Swarmand have recently checked in at a place or if you are one of the most frequent visitors of the place, the claimed location will be able to see your Twitter ID.

You can opt out of letting other users (including business owners) see your Twitter handle by adjusting your account settings

How Does it Work?

Twitter uses Foursquare's location data so people can map their tweets! To tweet with our map, start writing your tweet, then when you're ready click the map pin and search for your location:

foursquare.com/add-place

Why isn't my location appearing?

Once you've created your place in Foursquare (you can do this in the apps or by going to ) you'll be able to mention it in your tweets. If you can't find your location, keep in mind that sometimes it can take days or even weeks for Twitter and other apps that are Powered by Foursquare (like Untappd, Whatsapp, and Pinterest) to update their databases. Keep adding to your place on Foursquare with photos, checkins and tips while you wait. The more popular a place is, the more likely it will show up elsewhere!

Foursquare City Guide:

iOS - requires iOS 9.0+

Android - requires Android 5.0+

watchOS-requires watchOS 4.0+

Foursquare Swarm:

iOS - requires iOS 9.0+

Android - requires Android 5.0+

watchOS- requires watchOS 4.0+

Superusers are the dedicated and passionate members of our community who help keep Foursquare places organized behind the scenes. You can identify Superusers by the wing emblem on their profiles. Some of the benefits of joining our Superuser community are:

Live Q&As with Foursquare product teams

Monthly newsletters with exclusive content

Global meet-ups and special events

Beta programs to test new features beforethey'rereleased

Forums to engage with the community and give product feedback

How can I become a Superuser?

If youre a perfectionist who loves proper grammar and spelling, if you twitch a little when you see a duplicate listing, or if you cringe when a place has incorrect or missing information, just log in and fill out this application to apply. Friendly tip: you should read our guidelines first!

Superuser Leveling

Superusers range from level 1 (beginners) to level 10 (our editing gurus). You can learn more about leveling here. Level up by adding and improving places in Foursquare City Guide or Foursquare Swarm. Each time you advance, you gain additional benefits and influence within the community.

To get promoted to the next Superuser level, apply here!

Sorry to see you go!

Before deleting your account forever, if you are experiencing issues with your account or with another user, reach out to our support team here: https://support.foursquare.com/hc/en-us/requests/new

To delete your account, please follow these steps:

On a computer,visit foursquare.com/settings.

Click on the Privacy Settings tab in the right sidebar.

Scroll down to the bottom of the page and click "delete your account.

You'll be taken to a page to confirm the deletion of your account.

Note: There is no way to un-delete an account. This will delete both your Foursquare City Guide and Foursquare Swarm accounts. That means that all of your tips, tastes, and check-ins will be lost. Also, just deleting the app will not delete your account.

There are a few ways to report a user exhibiting inappropriate behavior

In the Foursquare app, go to the users profile page and click on the three dots in the top right corner. You will then be prompted to Block or Report, or cancel.

If you select Block or Report, you will then be able to specify whether this person is spammy, being inappropriate, cheating, or making bad venues.

To report a user through the website, login and go to the users profile page. Under their name on the top left corner of their profile, you will see a button to Report This Person? Click on this button and you will then be asked to explain why you are reporting the user.

Again, please specify if this person is spammy, being inappropriate, abusive, cheating, or making bad edits, and add any additional comments.

Sharing with Other Networks

To connect your Foursquare user account to Facebook and/or Twitter, please do the following:

Log in to foursquare.com and navigate to Settings > Sharing with Other Networks

Click either the "Add Facebook" or "Add Twitter" buttons

You will then be asked to sign in to your Facebook or Twitter account to verify you are the rightful owner

Having trouble connecting?

If your accounts appear properly linked, but you are still having issues. Please disconnect, then reconnect at Settings >.

Tastes help Foursquare City Guide figure out the types of things you love. Tastes can range from a specific dish (like lasagna) to a certain atmosphere (did someone say cozy and romantic?) to everything in between. Whenyou'veadded tastes to your profile, youll be able to search specifically for them and tips that mention those tastes will appear at the top of a listing.

Your tastes on Foursquare City Guide are always highlighted in watermelon. You can add tastes by tapping them right from a tip (theyre underlined) or by going to your profile and clicking the "Tastes" button. Click the plus sign in the top right hand corner of the Tastes screen to add new tastes to your profile.

Messages make it easier to meet up with yourfriends! Use Foursquare Swarm to message one friend or a select group of friends. To enable messages, first turn on your Location Settings by going toyourProfile > Settings > Location Settingsand toggle your devicesBackground Locationon.

OniOS, navigate toSettings > Privacy > Location Servicesand make sure "Location Services" and Foursquareare toggled On. Also, navigate toSettings > General > Background App Refreshand make sure that "Background App Refresh" and Swarm are toggled On.

OnAndroid, navigate toSettings > Apps > Foursquareand be sure that Foursquarehas permission to access your location.

Sending Messages

To send a message, just tap on the notifications inbox button and then the create message button at the top right hand side of the screen. Sending a message lets you share your specific location with your friends right on the map. You can also share stickers with your friends by tapping on the pin on the right side of the message field.

Pick a sticker and press send!

Location Sharing in Messaging

When you participate by replying back to a message, your phone's location will be shared with the other participants in the message. Don't worry, your phone's location is not shared when you read or receive a message, only if you reply.

Deleting Messages

Messages will automatically disappear from your inbox after approximately seven days. If you did not create the message group, you can leave it! Click on the message and then click the "i" button on the top right hand corner:

Privacy in Messaging

We take your privacy seriously. That's why we've created a setting to help you restrict messages to only the people you're friends with on Swarm. Just head over to your Settings > Privacy and select "Only Friends of Friends" under Messages

Happy messaging!

Lists are your tools for curating the great places you need to keep track of; from bars with the best happy hour specials to the most sought-after outdoor brunch spots and beyond.Click on "Lists" on the bottom toolbar of your Foursquare City Guide app and you'll be taken to the Lists tab.

Featured Lists

At the top of your Lists tab is a Featured List of recommended places in your area. Swipe left to see different Featured Lists that are specific to you. Click on "Discover More" at the top right hand corner to see even more lists to follow filled with places nearby!

Your Default Lists

By default, you'll start out with two Lists:

My Saved Places

Found a recommendation for a taco place that you don't want to forget? Click the blue plus sign on any Foursquare page, hit "Add to List" and click "My Saved Places."

My Liked Places

Remember how much you loved that museum you went to last weekend? Places you've rated with a heart will appear in your Liked Places List so you'll always be able to recall your favorite spots. To rate a place in Foursquare City Guide, click the blue plus sign on any Foursquare page and click "Rate" or go to the info tab, scroll down, and click the "Rate" button.

Creating Custom Lists

If you want to get more specific, you can create a custom List to showcase places that fall within a certain category. To create a list, head over to your Lists tab and tap the + on the top right of your screen. Title your list and tap "Create." Note: custom Lists can have a max of 250 places.

Adding Places to a Custom List

To add a place to a List, click the blue plus sign on any Foursquare page, or from the List itself, click the "Add Places" button to search for and add places. If you see something in a search that you want to add, click that place and hold for options to add it Save it, Add it to a List, Share it with your friends, or Report it.

Removing Places from a Custom List

To remove a place from a list, choose the place you'd like to remove, tap and hold on the place in your list and a menu will pop-up with options to Save, Add it to another List, Share the place, and Remove it from your List.

Deleting, Renaming, and Sharinga List

Take your lists beyond Foursquare City Guide, and send your top curated lists to friends via messaging, email or other social media networks such as Twitter and Facebook. To share, edit, or delete your List,tap the share icon on the top right of your screen.

Tips are public notes that you leave ata place to let other Foursquare users know about an experience you recommend (or recommend be avoided) such as: "Get the off-menu butterscotch milkshake" or "Stay away during the morning coffee rush. You'll get better service after 11am!" Think of tips as a piece of insider knowledgeyou would share with a friend to make their experience at a favorite place that much better.

To add a tip, go to a place page in the mobile app and tap the blue plus sign button, then the 'Leave a Tip' button. Write a little piece of wisdom (and upload a photo!) to leave behind for future visitors. The History tab shows you a list of the placesyou'vevisited, granting you easy access to leave great tips at places you want to let others know about.

To edit a tip, find the tip you want to change and click the Edit button. Right now, you can only edit tips via the web and not the mobile app, except in the case of adding a photo to a tip in the app.

To delete a tip,tap through to the tip detail, then scroll down and tap 'Delete this tip.' On the web, click the time/date on the tip, and click "Delete."

Tip Voting

Upvotinga tip means you agree with, or like, the tip in question. If you loved the cheese fries with gravy that someone else wrote a tip about, go ahead and give that sucker an upvote.

Downvotinga tip should be reserved for outdated or offensive content. Is the WiFi password no longer correct? Does the place you're at no longer serve tempura bacon? Was the tip-leaver really nasty and unconstructive about their experience? Downvote away.

Please don't downvote a tip because someone wrote about their favorite cocktail that you happen to dislike. Downvotes should be reserved for addressing tips that are not useful. After you've downvoted a tip, we'll ask you to provide more information about why you did so.

All tips that you write (and the photos you attach to them) will be viewable by the public. Please keep this in mind whenever you choose to leave a tip!

Friend requests and notifications

Foursquare Swarm is intended to be a fun, personal app to use with your close friends. We encourage our users to add personal friends and not other users you may come across while checked in somewhere. You may only have 1000 friends on Foursquare Swarm and have up to 500 pending/outstanding friend requests at any given moment. To cancel a pending friend request, visit the profiles of the people you have requested, click the button that says "request pending" and click "cancel pending request."

here

You can opt to receive friend request notifications via the app or email. You can change these options in your profile settings.

Adding friends

To add friends on Foursquare Swarm, visit your profile and tap the user icon with a "+" sign in the top left corner. You can scan your address book (we just look, wedon'tstore any of this info!), search Twitter friends and search Facebook friends. You can also search friends by name, email address or phone number.

Another way to add friends is by clicking the social feed button at the bottom right hand corner of your check-ins feed. This will take you to a screen with all of your friends check-ins which also gives you the option to add more friends.

If you want to add someone specific, you can always visit their profile page and tap the button "Add Friend."

Friends Privacy

We care about your privacy. That's why we have a setting to limit friend requests to only friends of friends. Just head to Settings > Privacy and click "Only Friends of Your Friends" under Friend Requests.

Accepting/Ignoring a request

To accept a friend request, tap through to the notification you have received to either approve or ignore the friend request. If the request is from someone you do not want to approve as your Foursquare Swarm friend, tap 'ignore'.

Deleting and Blocking

Tap through to the person's profile page and tap the user icon with the check mark in the top right corner. You will then have the option to unfriend, or 'unfriend and block' which will cause the button to toggle back to Add Friend.

Foursquare Swarm Friends and Foursquare City Guide Followers

When you send a friend request to someone in Foursquare Swarm, you'll automatically start following them on Foursquare. When someone accepts your friend request in Foursquare Swarm, they'll automatically start following you on Foursquare City Guide.

Please note: Unfriending someone in Foursquare Swarm will not unfollow them on Foursquare City Guide, nor will it cause them to unfollow you. You will still follow each other's Tips, but you will no longer see one another's location or check-ins. Additionally, unfollowing someone on Foursquare City Guide will not unfriend them in Foursquare Swarm.

For more information about Foursquare City Guide followers, click .

Not seeing your business on Foursquare? Is there a new coffee shop on your corner? Whether on your app or on the website, adding a place to Foursquare is super easy.

You can create a place by going to foursquare.com and signing into your account, and clicking here.

Creating a place on Foursquare City Guide is just as simple. Go to your settings and select Add a new place.

style guide!

Once there, all you need to do is enter the name of the venue, the category. The address is optional. Drop a pin on the map, and select add in the top right corner.

To create a place on Foursquare Swarm, click on the check-in icon and search for the venue. If the venue is not listed, an option to add this place should appear at the bottom of the search results.

Go ahead and add the places information, select add in the top right corner and you are ready to go.

When adding a place, please be sure that you adhere to our

We want you to enjoy your day, not worry about your phone dying! Having this turned on during the day only increases battery drain by about 0.7 percent per hour or the equivalent to about a 20-minute game of Angry Birds over the course of a day. In addition, we automatically shut down when your battery dips below 30%.

Seeing the location arrow icon (in iOS) in your device's status bar does not mean we use your GPS. In fact, we very rarely use GPS.

We developed these so that you wouldn't miss awesome stuff around you, like the best dish on a menu or the best new places in a new part of town.

In developing these, we focused on two things: making sure the notifications were valuable, and making sure they had only a tiny impact on battery.

Notifications are powered by your phones location. Over the past couple years, weve fine-tuned, tested, and tweaked them to make sure that youre getting great information (like the best dish on a menu) right when you need it.

In addition to having these settings enabled in the app itself, you must enable a few settings at the operating system level as well.

Where can I find the settings in the app?

To adjust location settings, navigate to your Profile > Settings > Location Settings and toggle your devices Background Location on.

OniOS, navigate toSettings > Privacy > Location Servicesand make sure "Location Services" and Foursquareare toggled On. Also, navigate toSettings > General > Background App Refreshand make sure that "Background App Refresh" and Swarm are toggled On.

OnAndroid, navigate toSettings > Apps > Foursquareand be sure that Foursquarehas permission to access your location.

Foursquare deals with location, so in order to work, Foursquare needs to know your location. Whenever you open and use/interact with the Foursquare app on your mobile device, we use the location information from your mobile device to tailor the Foursquare experience to your current location (i.e., well show you a list of nearby locations, friends and tips). This information isNOTshared with others. Also,If you have background location turned on, the Foursquare app will, from time to time, tell us about your devices location even if you are not directly interacting with the application.

Mayorships allow you to compete with friends and strangers for a crown at all of your local hangouts! You become mayor of a place by checking in more than anyone else in the last 30 days. Only 1 check-in per day counts and ties go to reigning mayor.

Check-ins that are too close together, from third-party apps, or when we think youre too far awaywon'tcount towards mayorships. Remember, no one likes a cheater; so only check in when youre actually at a place.

To see where you stand, tap on the profile tab to see both your current mayorships and places where youre in the running. You can view your friends mayorships by visiting their profile and tapping on the "Mayorships" button.

There are a few instances where you might not receive coins for a check in.

If youre too far away

If Foursquare Swarm thinks youre too far away from the place where youre trying to check in, you may not receive coins.

For example: Just got back to the office and forgot to check in at that sweet lunch spot? Checking in from your desk might register as too far away, and might result in no coins being awarded.

Please note, if you're checking into a place like a road, train, highway, etc., the signals we get from your phone may mistakenly think that you're too far away. These kinds of places can potentially span over hundreds of miles or just a few hundred feet, and are very different than a home, shop or restaurant that account for the majority of the places people check in. While you may not get coins, don't worry we're still keeping track of your Mayorships and streaks!

Too many check-ins in a row

If Swarm thinks you're checking-in more times than seems reasonable, you may not receive coins for that check-in.

If we detect that youre going too fast, subsequent check-ins may also be affected. Youll need to allow some time for things to get back to normal. No drive-by or walk-by check-ins, please! Remember, only check in when youre actually at a place and youll get those coins.

We know how important your check-ins are. Wewon'tever remove a check-in or alter your existing coin balance in any way. The places you check in at will always be visible in your history, regardless of coins earned.

Forgot/Couldnt Check-in?

Forgot to check-in at the concert? Bad reception while you were there? Dont worry, weve got you covered in situations like this. If we think you were at a place but didnt check-in, well show you suggestions on your profile so you can retroactively check-in and earn coins.

Learn more about Historical Check-ins here.

With every check-in, you will earn coins for various reasons. Youll earn higher amounts of coins for checking in with photos (up to three photos per check-in), friends, checking into new places or categories, or continuing a streak!

Throughout the week, youll be competing with your friends for the number one spot on the leaderboard. Everyones leaderboard is unique and dependent on their friend group.

Each week you'll get a notification in your inbox to view your leaderboard. You can see what place you're in each time you check in. If you've placed in one of the top spots compared to the rest of your friends who are competing, you'll get extra coins and a piata!Extra coins will vary depending on how many friends you were competing with and what place you earned that week.

https://support.foursquare.com/hc/en-us/articles/211540837-Why-am-I-not-earning-coins-for-my-check-ins-

You can also see how everyone else on your friends list who competed the last week placed. Click on any row to see your friends profile and check-ins. The person with the most coins for that week wins first place on the leaderboard.

Once your weekly leaderboard is complete, you and your friends will start a new competition for the next week with your coin totals reset.

Not earning coins on some of your check-ins? Make sure youre following the rules! More information here:

Users of the Service can opt-out of Foursquare serving interest-based ads outside of Foursquare's apps and websites in your account settings.

Also, you can opt out of receiving interest-based advertisements outside of Foursquares apps and websites from Foursquare on your mobile device by using the DAAs AppChoices application at http://www.aboutads.info/appchoices.

Additionally, for information on how to opt-out of receiving interest-based advertisements outside of Foursquares apps and websites from our advertising partners, or to learn more about interest-based advertising, and to access the opt-outs of other online advertising companies, visit the Digital Advertising Alliance (DAA) or, for interest-based advertising in apps, by using the DAAs AppChoices application available at http://www.aboutads.info/appchoices.

Swarm is a fun, interactive way to keep a record of all the places you go.

You went out of your way to try the new caf downtown, and made it to that killer ramen spot in Tokyonow log it so youdon'tforget whereyou'vebeen. Map and track your places so youre motivated to do more, and easily share your faves with friends. Check in and seize the day.

Swarm should not only inspire exploration, but make lifelogging fun with a check-in map, to see just how faryou'vetraveled, as well as stickers to unlock along the way.

See more information

Also, with just a glance, you can easily see whos nearby. Just tap on a friend to see where they are, like their check-in or send them a message.

Are you a business owner? on how Foursquare Swarm impacts your business.

People use Foursquare Swarm to explore and find the best places the world has to offer. They use the app to check in and let their friends know thatthey'refrequenting your business. Your business will show up as a check in option if a user is nearby. Anyone using Foursquare Swarm will be able to see your business name and address. To view your business's tips, photos, location info, and other details, a user can tap to view your full listing in Foursquare City Guide.

Check-ins from Foursquare Swarm will still count towards the total visits shown on your listing and under customer stats, which you can access on your Foursquare City Guide manager home page. Any photo that a user shares publicly from Foursquare Swarm will also appear on your Foursquare City Guide listing. For more information about specials, click here.

Only ads from some of our national partners will appear in Foursquare Swarm after a user checks in to a relevant place. Ads for local businesses will appear in Foursquare City Guide in our search results and promoted places. Well still be able to tell if someone views an ad in Foursquare City Guide and checks in on Foursquare Swarm.

Stickers help you remember what types of placesyou'vevisited in Swarm. Once you unlock a sticker you can use it in several ways. Want to add some flair to a check-in photo? Add a sticker! Looking to earn more points on the weekly leaderboard? Use one of your upgraded stickers! You can access your stickers by clicking on your profile picture at the top left hand corner of the screen and then scrolling all way down in your profile. There are two types of stickers: Collectible and Bonus.

Collectible Stickers

100 Collectible Stickers are unlockable at different types of places. Each check-in to one of the 100 Collectible Categories helps you make progress towards earning upgrades for your Collectible Sticker. Upgrading a sticker will give you more points every time you check-in but you can only use the upgrade once a week!

Bonus Stickers

Once you've hit 25 check-ins, you can unlock bonus stickers with all kinds of special check-ins and shouts. Special stickers will unlock on some holidays, with specific words used in a check-in comment, and by going to certain places at specific times. You never know when youll unlock a bonus sticker, try checking in now to see if you get one!

What are stickers?

Stickers are a visual reward for exploring the world around you. They are fun representations of the Collectible Categoriesyou'vebeen to and the thingsyou'vedone.

To get started, theres a set of 100 stickers to collect based on the Collectible Categories! You can unlock these by checking in to the Collectible Categories you go to.

Theres also a set of ever-growing Bonus Stickers to unlock. Once you hit 25 check-ins youll start out with some but keep your eyes peeled and your senses sharp you never know when a new one will appear! Some are limited edition too so keep an eye on @swarmapp Twitter so youll never miss out.

How do I use them?

There are a few fun ways to show off your accomplishments with stickers:

-add them to your check-ins

-attach them in messages with friends

-spice up your photos by applying stickers

Once you unlock a sticker, you can use it in any of these ways at any time.

...But wait! Theres more.

Your Collectible Stickers can be applied to a check-in to earn an additional 2 bonus coins.

Well suggest the best sticker to add to your check-in for bonus coins and highlight it with golden sparkles! For example: use the Suds McGee sticker at a bar to earn 2 extra bonus coins for that check-in.

The more you check-in to a Collectible Category of place, the closer youll be to upgrading your sticker. Stickers with 2x and 3x upgrades earn more coins per check-in (and look really cool). Please note that upgrades replace your existing sticker bonus, are limited to once per week, and reset Sunday at midnight. So use them wisely!

Pro tips on how to get the most out of your upgrades:

-If you want to get real fancy, use your upgraded sticker when you post photos, check in with friends, or at places when you're on a streak. This will help you maximize your bonus coins.

-If you bought a sticker upgrade and upgrade to Swarm 5.0+, don't worry! Your sticker will stay upgraded. This applies to all stickers that are part of the 100 Collectible Categories. Not every sticker will be eligible for upgrades in Swarm 5.0+, only stickers that are related to the 100 Collectible Categories.

Sometimes, you want to check into a place, but youdon'twant to broadcast your location to your friends. Whether youre getting balloons for a surprise birthday party, at a coffee shop trying to get some uninterrupted work done, ordon'twant anyone to know youre at an ice cream shop after you just hit the gym (were not judging), you can now choose to keep any of your check-ins private.

To toggle between a public and off-the-grid check-in, just tap on the lock icon.

Privacy 101

What do my friends see?

When you check in off-the-grid, it will be visible only to you. These check-ins will show up in your history, butwon'tbe visible to your friends when they view your page. Youll see a lock icon next to any of these check-ins.

When you view the place details of a check-in, we show you if any of your friends have also checked into this place and how many times they have done so. We will only display the number of public check-ins next to a friends avatar. If a friend has only ever checked in off-the-grid to a place, wewon'tshow their avatar.

Coins, Stickers, Streaks and Mayorships

When you check-in off-the-grid, you will earn one coin for each of the insights that would normally appear during that check-in.

Earning progress toward unlocking Stickers works the same with off-the-grid check-ins as it does for public check-ins.

Want to keep that 58 week streak at bars going? You can do it "Off the Grid" so only you can see. Checking in "Off the Grid" counts for extending weekly streaks.

Mayorships are publicly held positions. Youll need to check-in publicly in order to gain progress on a mayorship of a place, or to help hold down your throne.

Privacy

Your Privacy is important to us. While your off-the-grid check-ins will not be visible to the public or your friends, we will still use these check-ins to give you recommendations, and may use this check-in info in an anonymous manner. To find out more about this, please visit our page and scroll to Off-the-Grid Check-ins."

Linking user accounts

To link your Foursquare account to Facebook and Twitter, make sure you are using Foursquare as your user account. Then hover your mouse over your name in the top-right corner of any page on foursquare.com and click on Settings" from the drop-down menu. Under Sharing with other networks click on Add Facebook to authenticate your Facebook account with Foursquare:

Foursquare City Guide learns what you like and leads you to places youll love. Find great recommendations based on your tastes, your ratings for similar places, and the friends and experts you trust most. Weve reinvented local search, to help you find the perfect place, wherever you are.

Download Foursquare City Guide foryour phone now at https://foursquare.com/download.

Foursquare City Guide and Swarm are available on iPhone and Android in the following languages:

English

French

German

Italian

Spanish

Portuguese

Japanese

Thai

Korean

Bahasa Indonesia

Russian

Turkish

For more on how to change the apps to your language, see this article.

Missing translations

If you're wondering why some sections of the apps are still in English,don'tworry! You should see updated translations in your language weekly as well as with each subsequent app update.

Translation feedback

Were always working to improve the quality and accuracy of our translations - and we couldnt do it without your help! If youre seeing that a translation is way too long or oh-so-wrong, please let us know!

Take a screenshot of the problem.

Email the screenshot to [email protected] - with the subject lineLanguage : Device (ex: Turkish: iPhone).

Be sure to includeanexplanationof what's wrong, or your suggested translation.

Specials are offers from nearby businesses that you can unlock on Foursquare to score great deals and save mad money! To search for specials nearby, tap on 'Search Foursquare City Guide', then select the filter 'Offering a special.'

here

All you need to do to redeem a special is show it when visiting the business. It's as easy as that!

Please note that specials are created by the managers of the business or place.Are you a business looking to create a special? Go .