Karen Shields — Chief Client Engagement Officer at Gainwell Technologies | Comparably
Gainwell Technologies Claimed Company
Join us in our mission to help those most vulnerable get the quality healthcare they need to live happy, healthier lives. Every day at Gainwell, we harness the power of technology to help our clients improve the health and well-being of the members they serve. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with an inclusive team that thrives on finding innovative solutions to some of healthcare's biggest challenges. read more
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EMPLOYEE
PARTICIPANTS
196
TOTAL
RATINGS
5656
Karen Shields — Chief Client Engagement Officer at Gainwell Technologies

Karen Shields — Chief Client Engagement Officer at Gainwell Technologies

Executive Bio

Karen Shields is the chief client engagement officer for Gainwell Technologies. She works across Gainwell’s customer base to understand and anticipate the various needs and challenges affecting clients and the members they serve. Working in collaboration with Gainwell’s product teams, Karen applies these learnings and decades of practical experience to drive highly intelligent and strategic technological innovation to consistently fulfill clients’ needs.
Karen brings 30+ of expertise in navigating the intersection of technology and healthcare and serving vulnerable populations. Her previous roles include deputy director of CMS’ Center for Medicaid and CHIP services, serving at an executive level to support states in delivering healthcare to more than 86 million individuals who rely on these essential services. Karen also served previously as the vice president of Health Services at SERCO, and has held various leadership roles within CMS, including as a Director of Technology for the ACA Healthcare Exchanges and ultimately, the Deputy for the Center at CMS, which oversees the implementation, design and launch of systems supporting healthcare.gov and health reforms for the Affordable care act, including the annual disbursement of more than $23 billion in federal payments to health insurance plans.

Executive Team Culture Ratings from Gainwell Technologies Employees

TOP
5%
Gainwell Technologies' Executive Team scores in the Top 5%
of similar sized companies on Comparably
Who ranks the Executive Team the highest?
Department - Admin 95/100
Department - Customer Success 95/100
Department - Marketing 93/100
Who ranks the Executive Team the lowest?
Department - Engineering 74/100
Department - Sales 78/100
Department - Operations 79/100

Gainwell Technologies' Executive Team at a Glance

Based on 389 ratings, Gainwell Technologies' employees are very satisfied with their Executive Team and give them an “A+” or 86/100. On average, Women provided higher ratings for their Executive Team compared to Men. Also, the Admin department thinks more highly of the Executive Team relative to the Engineering department.

Gainwell Technologies' Executive Team ranks in the Top 5% of other companies in Dallas and Top 5% of other companies on Comparably that also have 10,000+ Employees.

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