Gainwell Technologies Employee Reviews
Out of 952 Gainwell Technologies employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Gainwell Technologies improve their work culture. The Admin team, with 100% positive reviews, reports the best experience at Gainwell Technologies compared to all other departments at the company. The Sales team offered the most constructive feedback, with 26% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Product Dept
Review from Operations Dept
What do you like best about the leadership team?
Leadership is always there to lend a helping hand. They are very knowledgeable and resourceful.
Review from Customer Support Dept
they are understanding, and helpful
Provide employees with informative and effective communication.
Review from Product Dept
Engagement with the organization and open communications
Review from Operations Dept
Clear view and strategy to execute the goals set and provide required support and guidance to achieve them!
Review from HR Dept
What does the leadership team need to get better at?
Goal setting, developing talent, valuing employees, defining objectives.
Review from Marketing Dept
The job I was offered and the reality of the position are on different ends of a spectrum. Since I started holidays and floating holidays have been a carrot and many on the team haven't been allowed to take holidays. The company spin on these is that you get unlimited pto so it doesn't matter! LOL
Review from Operations Dept
Onshore Leaders are very professional and motivating. Gainwell has a great work-life balance. Offshore leadership is very biased. They don’t exhibit corporate culture. Offshore leaders do favours for their closest employees.
Review from Product Dept
They need to get involve with the SEs and BAs and specially customer. PM are now disconnected with the customer needs
Review from Engineering Dept
Very poor communication, lack of people care, inconsistency between executives, very little understanding of client, poor listening skills, retaliatory, needs more diversity
Review from Sales Dept
What is the best part about your compensation package?
Its competitive and reflects our performance as a company
Review from Operations Dept
There are no variable components :)
Review from HR Dept
"Unlimited" Paid Time Off (PTO).
Review from HR Dept
There is no variable pay.
Review from Engineering Dept
NA - Nothing to comment
Review from IT Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Leadership is not invested in developing employees.
Review from Marketing Dept
The email from management that is sent weekly is you are expected to work 10-12 hours daily because of the amount of work. Sadly the company is losing their knowledge base as the employees who have been here for years are leaving because they have been working 12 hours a day with no time off!
Review from Operations Dept
I think we should receive a better rate increase and bonus based off years with the job and your work performance.
Review from Customer Support Dept
Compensation, corporate wide, leaves a lot to be desired. Even though this is not a Gainwell influenced situation as much as it is a Gainwell acquired situation. EDS/HP/HPE/DXC has never rewarded their hardworking dedicated staff like they do new hires. That's just disappointing.
Review from IT Dept
I currently make 15/hr, which is not enough to live comfortably. When I started in August, I was told I had to work a minimum of 25hrs/week with a maximum of 40hrs/week. I was recently told I could not work more than 29hrs/week with no warning. 29 hours per week at $15/hr is not enough. I struggle.
Review from IT Dept
What are some of the best things about your team?
My team members are wonderful! We are remote, but interact on a daily basis. We do our best to help each other, when needed.
Review from Customer Support Dept
The issue with gainwell is the management. I hear the CEO talk about how they won't accept a hostile work place but that is exactly what it is. Several people on my team have either resigned or are actively interviewing. The OH project was in a ditch when I started.
Review from Operations Dept
Competent and highly engaged in their roles and care about their teams.
Review from Operations Dept
Energetic and collaborative approach with a can-do attitude!
Review from HR Dept
Willingness to collaborate with each other.
Review from HR Dept
What do your coworkers need to improve and how could you work together better?
Scheduled fewer recurring meetings, and instead, only when needed.
Review from Marketing Dept
if we could all be on the same page and less favoritism.
Review from Operations Dept
Goal progression communication, collaboration to execute client satisfaction
Review from Product Dept
Teamwork I understand in our capability we focus a lot we do not have so far any inconvenience about it. We respect each other and believe in teamwork.
Review from HR Dept
Efficiency in work sowmtimwa isnt as quickly qs needed
Review from HR Dept
What is most positive about the culture and environment at your company?
The bond I have with my current and former team. However, this does not apply to all members on my current team.
Review from Product Dept
I have enjoyed interacting with co-workers in meetings and collaborative efforts. Most are very willing to help but due to the loss of the employees with the knowledge there are fewer and fewer people to reach out to for help.
Review from Operations Dept
Focus on growth and modernization of our technology
Review from Operations Dept
Collaborative approach, freedom to voice out!
Review from HR Dept
Willingness of leadership to listen to staff.
Review from HR Dept
What needs to change to make the company culture better?
We need better leadership and defined business goals.
Review from Marketing Dept
understand the needs of the employee and give the appreciation due.
Review from HR Dept
new leadership, actions not just talk
Review from Sales Dept
We need to have better standards with clients.
Review from Operations Dept
What did you like most about the interview process?
Meeting with team members I would actually be working with.
Review from Marketing Dept
better onboarding and transparent communication
Review from Finance Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Gainwell Technologies yet.
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What makes you most happy at work?
Having a positive vibe with most of my teammates.
Review from Product Dept
Challenges to solve and autonomy over how i get work done
Review from Operations Dept
the team collaboration and support :)
Review from HR Dept
Being engaged and having my opinion matter.
Review from HR Dept
Interacting with co-workers and learning
Review from Engineering Dept
What's going wrong and how can it be improved?
Poor leadership makes it difficult to maintain morale.
Review from Marketing Dept
Berating employees and threating their time off, spinning holiday and floating holiday loss as no big deal because Gainwell gives unlimited time off is a sell job employees aren't buying. Thankfully I haven't been refused time off yet but I get a team email weekly that holidays are doubtful.
Review from Operations Dept
People from my team are doing work for something else they were hire, including my self
Review from IT Dept
HR and favoritism in workplace
Review from Operations Dept
already stated in previous comments
Review from Sales Dept
What do you like best about your company?
There aren't any Outlook reviews of Gainwell Technologies yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Gainwell Technologies yet.
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