Gainwell Technologies Leadership Employee Reviews
What do you like best about the leadership team?
Leadership is always there to lend a helping hand. They are very knowledgeable and resourceful.
Review from Customer Support Dept
they are understanding, and helpful
Provide employees with informative and effective communication.
Review from Product Dept
Engagement with the organization and open communications
Review from Operations Dept
Clear view and strategy to execute the goals set and provide required support and guidance to achieve them!
Review from HR Dept
Clear explanation of vision and goals.
Review from HR Dept
The team is visionary and listening to employees
Review from Engineering Dept
their willingness to listen to the employees and try to make changes
Review from Admin Dept
that I can speak frankly with them with no reprocussion.
Review from IT Dept
They communicate effectively to make you feel like they care about my well being.
Review from Customer Support Dept
They seem to know what they are talking about.
Review from Operations Dept
That they do care for the customer of course, but also care for employees. Since we became Gainwell the salaries/promotions were unfrozen; when we finish our work in one account we are placed in another account, instead of having workforce reduction as we used to have very often before we became GW
Review from Operations Dept
Honesty. No sugar coating...goals and target dates are clear
Review from Customer Support Dept
I enjoy how team-oriented the culture is. I feel comfortable bringing my concerns to my manager. The recruiter I work with is also amazing. She is not afraid to step in, step up, and help with whatever the team may need.
Review from IT Dept
hard working dedicated positive family
Review from Customer Support Dept
I believe they seem to care for the employees.
Review from IT Dept
they keep you informed on what's going on
Review from Operations Dept
its very much transparent and communicative and should continue the way they do now.
Review from Sales Dept
Transparent Communication, Collaboration & networking
Review from HR Dept
There is an open line of communication, mutual respect, and understanding.
Review from Finance Dept
What does the leadership team need to get better at?
Goal setting, developing talent, valuing employees, defining objectives.
Review from Marketing Dept
The job I was offered and the reality of the position are on different ends of a spectrum. Since I started holidays and floating holidays have been a carrot and many on the team haven't been allowed to take holidays. The company spin on these is that you get unlimited pto so it doesn't matter! LOL
Review from Operations Dept
Onshore Leaders are very professional and motivating. Gainwell has a great work-life balance. Offshore leadership is very biased. They don’t exhibit corporate culture. Offshore leaders do favours for their closest employees.
Review from Product Dept
They need to get involve with the SEs and BAs and specially customer. PM are now disconnected with the customer needs
Review from Engineering Dept
Very poor communication, lack of people care, inconsistency between executives, very little understanding of client, poor listening skills, retaliatory, needs more diversity
Review from Sales Dept
Concentrate more on work life balance
Review from HR Dept
Recognizing the value of ALL employees, not just employees in certain positions.
Review from HR Dept
Bonus, compensation and managing performance and behavioral issues. We should be an at will employer
Review from Operations Dept
My manager Cindy Garret is absolutely overwhelmed with other accounts and has little to not time for the project I'm hired at. Our project E&O for Medi-Cal Rx is having a difficult time with members of the team and ER has only complicated things. would be happy to chat about it-Paola Barajas
Review from Operations Dept
Transparency Employee Engagement not just in name only Living wages and benefits Plain language Town Halls not just corporate buzzwords Shift from a culture of corporate to compassion
Review from Operations Dept
Understand people have choices and that if we don't compensate our employees then our workforce will NOT be what has been envisioned. We will have a mediocre workforce at best.
Review from HR Dept