Galvanize FAQs

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To add a Galvanize printer to your computer, you need to add the printer using its IP address. The IP address is a series of numbers that the printer is labelled with (ex: 10.1.1.15), but please note that you cannot add the printer by its nickname, you can only add it by its IP address! You can also find the IP address on the members portal page for your site (under the campus info heading). Note that you may also need to delete and then re-add the printer if the following stepsdon'twork the first time. Please ensure that when you are trying to print, your computer is on a Galvanize WiFi network that is NOT guest.

Set-up instructions for MAC (make sure that "Protocol" is set to "Line Printer Daemon - LPD"): https://www.youtube.com/watch?v=fL03Pi8pVhY

If you are still having trouble, please create a ticket and include the following information.

If youaren'tseeing a barcode pop up on your webpage, IT will likely need to reset your Okta account verification. Please send IT a ticket for assistance with this.

The passcode is actually found within the Okta Verify app, so it is not sent to you via SMS or email! The bar at the top of the app shows how long the 6-digit code is active for, before a new code is generated by the app. If you no longer have the app on your phone, pleasecreate a ticket.

Here's a video tutorial for you to follow along with (this process is the same for Android and iPhone), and heres a Google Doc that you can follow too!

If you are still having trouble, please create a ticket.

Here's a video tutorial for you to follow along with (this process is the same for Android and iPhone), and heres a Google Doc that you can follow too!

If you are still having trouble, please create a ticket.

The password is beapineapple (with no quote marks)!

You will need to request access to one of our WiFi networks from a front desk staff member, who will create a username and password for you. If you already have access but are experiencing difficulties with the connection, try some of these common fixes for WiFi connectivity issues:

Turn off your hotspot if you are using one.

Turn off and turn on the WiFi settings on your device.

Confirm your account credentials with the front desk staff member. Note: login credentials for one network (i.e. galvanize members) DO NOT transfer over to other networks (i.e. galvanize members 2.4) unless you have asked for access to these other networks as well!

If you are still having trouble, please create a ticket, and include information about what site you are on, what your wifi credential username is, and which wifi network you are trying to access.

To add a Galvanize printer to your computer, you need to add the printer using its IP address. The IP address is a series of numbers that the printer is labelled with (ex: 10.1.1.15), but please note that you cannot add the printer by its nickname, you can only add it by its IP address! You can also find the IP address on the members portal page for your site (under the campus info heading). Note that you may also need to delete and then re-add the printer if the following stepsdon'twork the first time. Please ensure that when you are trying to print, your computer is on a Galvanize WiFi network that is NOT guest.

Set-up instructions for Chromebook: (See Add A Printer Manually)

https://support.google.com/chromebook/answer/7225252?hl=en

If you are still having trouble, please create a ticket and include the following information.

To add a Galvanize printer to your computer, you need to add the printer using its IP address. The IP address is a series of numbers that the printer is labelled with (ex: 10.1.1.15), but please note that you cannot add the printer by its nickname, you can only add it by its IP address! You can also find the IP address on the members portal page for your site (under the campus info heading). Note that you may also need to delete and then re-add the printer if the following stepsdon'twork the first time. Please ensure that when you are trying to print, your computer is on a Galvanize WiFi network that is NOT guest.

Set-up instructions for Windows (PC):

https://www.technipages.com/windows-install-printer-via-ip-address

More information on installing Windows printer drivers here:

https://www.ricoh-usa.com/en/support-and-download/how-to-install-drivers

Link to a universal printer driver here:

http://support.ricoh.com/bb/html/dr_ut_e/rc3/model/p_i/p_i.htm?lang=en

If you are still having trouble, please create a ticket and include the following information.

How To Setup Multifactor for OktaLogin to Okta at galvanize.okta.com

Click on your name (dropdown) and click settings

Click on Edit Profile

Verify your password

Click send code, enter the code you receive via SMS, and click Verify

Scroll down to the Extra Verification section, and click Setup for either Okta Verify Mobile App or Google Authenticator

For Okta Verify continue to step 7For Google Authenticator skip to step 8Setting up Okta Verify:

Go to the Apple App Store, Google Play Store, or Windows Store

Search for Okta Verify

Download and install Okta Verify

Click Next

Open Okta Verify

Scan the barcode on the computer browser

Once Okta Verify is configured, click Next

Enter the 6 digit code displayed by the Okta Verify mobile app, click verify, then click doneSetting up Google Authenticator:

Go to the Apple App Store or Google Play Store

Search for Google Authenticator

Download and install Google Authenticator

Click Next

In Google Authenticator, tap the + button, then tap Scan Barcode

Scan the barcode on the computer browser

Once Google Authenticator is configured, click Next

Enter the 6 digit code displayed by the Google Authenticator mobile app, click verify, then click done

Step 1: Click on the Slack option in the toolbar and select PreferencesStep 2: Preferences brings you to this page. Click on the arrow within Notification Settings to expandStep 3A: Set up Notification Settings. Set notifications to either All activity or Only direct messages and highlight wordsStep 3B: Scroll down to set more notification settings. Notification Display is optional. Pick what Dock App Icon best fits your preference. Include highlight words if you want notifications based off of certain words mentioned in Slack.Step 4: From the top of the Notification Settings, click on Set preferences for email and mobile notificationsStep 5A: Clicking on Set preferences will bring you to slack in the browser. Slack may ask you to sign in- do so and then it will lead you to this page.Make sure desktop notifications are set (either Activity of any kind or Only direct messages and highlight wordsEnable mobile push notifications OR enable email notifications (see Step 5B & 5C)Step 5B: Set email notifications if youdon'tset up mobile notifications (or set up both). Scroll down to Additional Settings and click the expand button next to Email PreferencesStep 5C: After expanding Email Preferences, set Email Notifications. Under Send me email notifications, select Once every 15 minutes or Once an hour at most.Step 6: Go back to your Slack apps preferences from the toolbar (Slack Preferences) and go to Read State Tracking. Turning this on will scroll you to the oldest unread message in a channel, allowing you to catch up on whatyou'vemissed and gain context to what youre reading. If youre interested in this, adjust it to Automatically scroll me to the oldest unread message and mark the channel as having been read. Thats it! Nowyou'veset your notifications on Slack to ensure youwon'tmiss a message.