Competitors:

RTS

ABM Industries

Universal Services of America

GCA Services Group

GCA Services Group is a leading national provider of quality facility services, including janitorial/custodial services. read more

EMPLOYEE PARTICIPANTS: 38

TOTAL RATINGS: 265

CEO: Bob Norton

GCA Services Group Company Culture

GCA Services Group Culture

This score is derived from employee ratings & reviews

2.4/5

GCA Services Group's Overall Culture is rated D-

Top Rated Culture Dimensions

eNPS

Environment

C-

Diversity

Meetings

CEO Rating

GCA Services Group CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Bob Norton

57 /100

Diversity at GCA Services Group

Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Diverse employees at GCA Services Group have rated Environment, Work Culture, and Team as the highest categories they have scored

Women at GCA Services Group

Bottom 10%Bottom 10% of Similar Size Companies on Comparably

D-

Women at GCA Services Group have rated Environment, CEO Rating, and Work Culture as the highest categories they have scored

GCA Services Group eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

-9

GCA Services Group employees are -9% more likely to recommend GCA Services Group as a great place to work

37%	Promoters
17%	Passives
46%	Detractors

Working at GCA Services Group

Working at GCA Services Group is rated below average by 38 employees, across various culture dimensions. GCA Services Group employees rate eNPS highest among all categories, and think that Perks And Benefits and Team have the most room for improvement, putting GCA Services Group’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Cleveland, OH. See below in detail how working at GCA Services Group was rated by employees.

Overall Company Culture at GCA Services Group

D-

Overall Company Culture at GCA Services Group is rated D-

Last updated months ago

Bottom

10%

GCA Services Group ranks in the Bottom 10% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 38 Employees

View Results

100

Summary	Department	Score
Operations 50	Operations	50

GCA Services Group Employee Reviews

Out of 45 GCA Services Group employee reviews, 43% were positive. The remaining 57% were constructive reviews with the goal of helping GCA Services Group improve their work culture.

43%

57%

Positive Reviews	43%
Constructive Feedback	57%

Positive Reviews From GCA Services Group Employees

What do you like best about the leadership team?
We have a good team
Anonymous Review
What did you like most about the interview process?
Very professional and fast interview
Anonymous Review
What makes you most happy at work?
The job itself makes me the most happy
Anonymous Review

Constructive Feedback From GCA Services Group Employees

What needs to change to make the company culture better?
We're not machines but people
Anonymous Review
What do your coworkers need to improve and how could you work together better?
Working together as a team
Anonymous Review
Why do you feel undervalued and what would make you feel better about your compensation?
Pay for the experience on the other jobs
Anonymous Review

GCA Services Group Company Information

GCA Services Group Company Overview

GCA Services Group is a leading national provider of quality facility services, including janitorial/custodial services.

GCA Services Group Mission, Vision & Values

GCA Services Group Mission & Values

GCA's mission is to be the premier national provider of facility services to education and commercial clients by delivering the best value in terms of quality, service, and price.

GCA Services Group Mission, Vision & Values

Headquarter	1350 Euclid Ave, Suite 1500 Cleveland, OH United States of America
Website	www.gcaservices.com/
Founding Date	2003
Tel	(800) 422-8760
Company Status	Private

GCA Services Group Competitors

GCA Services Group competitors include RTS, ABM Industries, and Universal Services of America. GCA Services Group ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how GCA Services Group compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Learn More About GCA Services Group Competitors

GCA Services Group Employees

38 employees at GCA Services Group have reviewed GCA Services Group across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 38 GCA Services Group employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at GCA Services Group are mostly dissatisfied with their total compensation at GCA Services Group, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at GCA Services Group are mostly dissatisfied with their team. 38 Participants grade the quality of their coworkers an F. Less than half believe the meetings at GCA Services Group are effective, and less half look forward to interacting with their coworkers.

The majority of employees at GCA Services Group believe the environment at GCA Services Group is positive. Most Participants believe the pace of work at GCA Services Group is comfortably fast. About 84% of the employees at GCA Services Group work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at GCA Services Group are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining GCA Services Group - Employee Onboarding

The prevailing opinion from Comparably users in Cleveland, OH about their company is that it was very prepared on their first day. Cleveland, OH employees concluded that their overall onboarding experience was positive. 70% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

GCA Services Group Employee Onboarding

GCA Services Group KPIs and OKRs

At this moment no GCA Services Group employees have provided insight into whether or not they clearly understand GCA Services Group's KPIs and OKRs.

Answer	Percent
Yes	0%
No	0%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	0%
No	0%

Are the KPIs/OKRs for your department clear?

GCA Services Group KPIs & OKRs

GCA Services Group CEO & Leadership

GCA Services Group CEO - Bob Norton

57 /100

Bob’s approval rate is lower compared to CEOs at similar sized companies, putting Bob in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Cleveland, OH. Bob Norton’s employees rank GCA Services Group in the Bottom 35% for Environment, in the Bottom 20% for Meetings, and in the Bottom 15% for Outlook. Norton is generally unpopular with GCA Services Group employees, but ranks especially low with Caucasian employees, and by Male employees and employees with Over 10 Years experience. However, Female employees have a slightly more favorable view of the CEO. When compared to GCA Services Group’s competitors, Bob Norton ranks below ABM Industries CEO Scott Salmirs.

GCA Services Group Leadership

The GCA Services Group Executive Team is rated a “D-” and led by CEO Bob Norton, Corporate Executive VP, Sales & Operations Cole Leitch, and VP & Senior Counsel Jon Burney

Explore GCA Services Group Leadership Team

GCA Services Group Salaries

How much does GCA Services Group pay?

How much do people at GCA Services Group get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at GCA Services Group is $130,129, or $62 per hour, while the estimated median salary is $122,055, or $58 per hour.

At GCA Services Group, the highest paid job is a Director of Engineering at $252,527 annually and the lowest is a Sales Associate at $45,351 annually. Average GCA Services Group salaries by department include: HR at $144,416, Operations at $125,833, Engineering at $132,111, and Sales at $240,396. Half of GCA Services Group salaries are above $122,055.

13 employees at GCA Services Group rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 38 ratings) while 12 employees at GCA Services Group rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 12 ratings).

Last updated months ago.

GCA Services Group Salary Range Histogram
Summary	Salary Range	Percentile
1st Percentile $70k	$70k	1st Percentile
17th Percentile $96k	$96k	17th Percentile
33rd Percentile $119k	$119k	33rd Percentile
50th Percentile $175k	$175k	50th Percentile
67th Percentile $242k	$242k	67th Percentile
83rd Percentile $272k	$272k	83rd Percentile
100th Percentile $303k	$303k	100th Percentile

$130,129^*

Average Compensation

$122,055^*

Median Compensation

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

GCA Services Group Salaries by Department

Explore GCA Services Group Salaries

Diversity & Inclusion at GCA Services Group

Diverse employees at GCA Services Group score the company 55/100 across various culture categories, placing GCA Services Group in the Bottom 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at GCA Services Group across various culture dimensions.

Ranked Culture the Highest

Women N/A/100

Men 56/100

Department - Operations

Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100

Men N/A/100

Diverse Employees N/A/100

Explore GCA Services Group Diversity & Inclusion

GCA Services Group Perks & Benefits

Health & Wellness

Dental Insurance
Vision Insurance
Health Insurance
Life Insurance

Paid Time Off

PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave

Financial Benefits

401K / Retirement Plan
Tuition Reimbursement

Office Perks

Work From Home Policy
Unique Office Space

Explore GCA Services Group Perks and Benefits

GCA Services Group PTO

GCA Services Group PTO policy is a critical component of the benefits package offered to employees.

Answer	Percent
Flex Time	0%
Vacation Policy	0%
Office Meals	0%
401k Contribution	0%
Childcare	0%

Other than healthcare, which of the following benefits is most important to you?

Answer	Percent
Yes	0%
No	0%

Does your boss expect you to work when you're on vacation?

Answer	Percent
$2500+/mo	0%
$1500 - $2500/mo	0%
$1000 -$1500/mo	0%
$500 -$1000/mo	0%
Less than $500/mo	0%

What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

GCA Services Group PTO Policy

GCA Services Group Careers

GCA Services Group Jobs

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Overview of Candidates Interested in GCA Services Group on Comparably

Candidates By Department

	Customer Support	33%
	Operations	33%
	Admin	33%

Candidates By Location

	Portland	33%
	Houston	33%
	Garland	33%

Frequently Asked Questions regarding GCA Services Group

What is GCA Services Group address?

GCA Services Group location is at 1350 Euclid Ave, Suite 1500

Who is the CEO of GCA Services Group?

GCA Services Group CEO is Bob Norton, their score by employees is 57

What is GCA Services Group eNPS?

The eNPS for GCA Services Group is -9

What is the salary for Director of HR in GCA Services Group?

Director of HR average salary in the US is 183k

What are the salaries in the Product in GCA Services Group?

The average salaries for Product in GCA Services Group is 164k

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