Geneva Financial Home Loans Employee Reviews | Comparably
Founded in 2007 by Aaron VanTrojen, Geneva Financial is a mortgage lender headquartered in Chandler, Arizona with more than 130 branch locations nationwide. Our mission at Geneva Financial is to approach every aspect of our business from the “inside-out”. With a culture-forward mindset, we focus on our loan originators and support staff first in order to ensure an unbeatable experience for our customers. Our Core Values were created as a daily reminder to operate with the inside-out approach in mind. Core Value #1 is the backbone of all our Core Values, our mission and our brand vision: Home Loans Powered by Humans®?. read more
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EMPLOYEE
PARTICIPANTS
300
TOTAL
RATINGS
8669

Geneva Financial Home Loans Employee Reviews

Out of 2685 Geneva Financial Home Loans employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping Geneva Financial Home Loans improve their work culture. The Admin team, with 100% positive reviews, reports the best experience at Geneva Financial Home Loans compared to all other departments at the company. The Operations team offered the most constructive feedback, with 4% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

I appreciate that we have an open door policy here and can communicate with leadership daily. Ideas don't just circulate. They are voiced, heard, and implemented.

Review from Operations Dept

Transparency, honesty, willingness to help each other, and comradery.

Review from Sales Dept

you are able to call them anytime and go over things, ask questions and pick their brain

Review from Operations Dept

Very helpful answering our questions and be available

Review from Sales Dept

Professional, motivated, thoughtful and caring

Review from Finance Dept

What does the leadership team need to get better at?

Leadership Reviews

Leadership and there ability to support their team

Review from Sales Dept

Learning the phrases; "Thank you" or any variation of "good job".

Review from Operations Dept

Increase PAY. Increase SALARY. Increase WAGES.

Review from Operations Dept

Drop the arrogance, and reduce the margins!

Review from Finance Dept

OPS pay & controlling LO's. They have too much free reign and do not respect processes

What is the best part about your compensation package?

Compensation Reviews

So far its nothing to shout about

Review from Sales Dept

I can earn my true potential.

Review from Sales Dept

they keep up with competitive pay

Review from Operations Dept

It is fear percentage, in bps

Review from Sales Dept

I determine what I want to make

Review from Finance Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Branch Managers are grossly overpaid and overvalued while people in Operations, including HR, Accounting, Closing/Post-Closing, Shipping, Insurance/Compliance, etc. are not paid enough yet have to do all the technical work that allows the sales side to make a lot of money.

Review from Operations Dept

The wealth gap is absurd and there is no appreciation. People are working themselves to death so that 2 people can fly around in their private jet. 'Be a good human' is a marketing scheme that makes them millions. The real motto here should be, "The needs of the few outweigh the needs of the many."

Review from Operations Dept

Better pricing to branches and LO's, and get better benefits

Review from Finance Dept

Maybe if I could afford a mortgage while working at a mortgage lender. I've turned down job offers for the same position making 10k more, I've stayed because I respect my direct manager and don't want to leave them hanging

Its not as much the compensation, its the lack of being able to earn more, & taking on more responsibility. (Branch Related) I have yet to reach out to the acquisition reps, but it may be time to do so. I like this company and want to do more here, maybe in just a different capacity.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

Willingness to help each other.

Review from Sales Dept

same thing as the management team, we can call each other to bounce ideas off or see someone else's point of view and it makes working together very seamless and easy

Review from Operations Dept

reliable, helpful, ready to help

Review from Sales Dept

I have the best processor on the planet

Review from Sales Dept

They always show up and support

Review from Finance Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

To reach out all seem non accessible

Review from Sales Dept

Coworkers love to be nice to your face but talk negatively about you behind your back.

Review from Operations Dept

Some coworkers are kind, but only because they have to interact with you at work. I don't think any suggestion can be made to force people to be less greedy, selfish, inconsiderate, etc.

Review from Operations Dept

They won't improve. "Be a Good Human" needs not apply when you're producing volume

Coworkers here are fake and dishonest. They pretend to be nice to your face but will avoid interacting with you at all costs unless business-related. People here use each other as a means to an end, all while wearing the hypocritical "Be A Good Human" shirt.

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

We are always looking for ways to better the team at every level of the company.

Review from Sales Dept

Not being micromanaged but able to reach out to people when you are stuck or need help

Review from Operations Dept

Great treatment and respect to each individual no matter who we are

Review from Sales Dept

Be yourself, build your dreams, get paid what you're worth

Review from Finance Dept

Motivation and training always offered

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

Stop the silicone valley attitude of dictatorship and disconnect

Review from Sales Dept

The culture of this company is to exploit others and manipulate those using charm and trendy 'movements'. Notice how the be a good human logo panders to all the current social issues that are trending in the news. I've not seen a single person working here "lead by example" by being good.

Review from Operations Dept

I can't think of anything

Review from Sales Dept

infuse with experienced staff ok

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

First time in my life being interviewed by a company's CEO. The fact he took the time to get to know me and give me the chance to ask my own questions is very appreciated.

Review from Finance Dept

straight to the point, no punches pulled

Review from Sales Dept

The 1st interview was a peer interview, it was helpful to me to discuss my future job role with someone currently doing it.

Review from Operations Dept

Straight to the points on what was your previous track records and what are your goals?

Review from Sales Dept

I knew my branch manager as a Loan Officer before

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Geneva Financial Home Loans yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

The people and team I work with every day.

Review from Sales Dept

learning new things and trying to make the loans work when they are a tad "hairy"

Review from Operations Dept

When my processor and Underwriters handle my files in a timely manner

Review from Sales Dept

Working with and helping my cudtomers fulfill freams

Review from Sales Dept

Working with customers to help get them a Home for the first time in most case's

Review from Finance Dept

What's going wrong and how can it be improved?

Outlook Reviews

Human connections are not there in reality

Review from Sales Dept

Rates are high and volume is low

Review from Business Development Dept

I would like to see one genuine act of kindness here but I won't hold my breath.

Review from Operations Dept

current environment is "the beatings will continue until morale improves" and CEO blames everything on employee's lack of skills on selling absurdly high pricing.

Review from Finance Dept

I just hate my job man. I'm on the wrong career path and in the wrong industry

What do you like best about your company?

Outlook Reviews

Promoting creativity to innovate accordingly

What would you most like to see improved at your company?

Outlook Reviews

More footprint in my area

Review Sentiment at Geneva Financial Home Loans

98
98%
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