Geneva Financial Home Loans Employee Reviews
Out of 2685 Geneva Financial Home Loans employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping Geneva Financial Home Loans improve their work culture. The Admin team, with 100% positive reviews, reports the best experience at Geneva Financial Home Loans compared to all other departments at the company. The Operations team offered the most constructive feedback, with 4% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Leadership and there ability to support their team
Review from Sales Dept
Learning the phrases; "Thank you" or any variation of "good job".
Review from Operations Dept
Increase PAY. Increase SALARY. Increase WAGES.
Review from Operations Dept
Drop the arrogance, and reduce the margins!
Review from Finance Dept
OPS pay & controlling LO's. They have too much free reign and do not respect processes
Why do you feel undervalued and what would make you feel better about your compensation?
Branch Managers are grossly overpaid and overvalued while people in Operations, including HR, Accounting, Closing/Post-Closing, Shipping, Insurance/Compliance, etc. are not paid enough yet have to do all the technical work that allows the sales side to make a lot of money.
Review from Operations Dept
The wealth gap is absurd and there is no appreciation. People are working themselves to death so that 2 people can fly around in their private jet. 'Be a good human' is a marketing scheme that makes them millions. The real motto here should be, "The needs of the few outweigh the needs of the many."
Review from Operations Dept
Better pricing to branches and LO's, and get better benefits
Review from Finance Dept
Maybe if I could afford a mortgage while working at a mortgage lender. I've turned down job offers for the same position making 10k more, I've stayed because I respect my direct manager and don't want to leave them hanging
Its not as much the compensation, its the lack of being able to earn more, & taking on more responsibility. (Branch Related) I have yet to reach out to the acquisition reps, but it may be time to do so. I like this company and want to do more here, maybe in just a different capacity.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
To reach out all seem non accessible
Review from Sales Dept
Coworkers love to be nice to your face but talk negatively about you behind your back.
Review from Operations Dept
Some coworkers are kind, but only because they have to interact with you at work. I don't think any suggestion can be made to force people to be less greedy, selfish, inconsiderate, etc.
Review from Operations Dept
They won't improve. "Be a Good Human" needs not apply when you're producing volume
Coworkers here are fake and dishonest. They pretend to be nice to your face but will avoid interacting with you at all costs unless business-related. People here use each other as a means to an end, all while wearing the hypocritical "Be A Good Human" shirt.
Review from Operations Dept
What needs to change to make the company culture better?
Stop the silicone valley attitude of dictatorship and disconnect
Review from Sales Dept
The culture of this company is to exploit others and manipulate those using charm and trendy 'movements'. Notice how the be a good human logo panders to all the current social issues that are trending in the news. I've not seen a single person working here "lead by example" by being good.
Review from Operations Dept
I can't think of anything
Review from Sales Dept
infuse with experienced staff ok
Review from Sales Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Geneva Financial Home Loans yet.
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What's going wrong and how can it be improved?
Human connections are not there in reality
Review from Sales Dept
Rates are high and volume is low
Review from Business Development Dept
I would like to see one genuine act of kindness here but I won't hold my breath.
Review from Operations Dept
current environment is "the beatings will continue until morale improves" and CEO blames everything on employee's lack of skills on selling absurdly high pricing.
Review from Finance Dept
I just hate my job man. I'm on the wrong career path and in the wrong industry