

Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Ghirardelli Chocolate have rated Manager, Retention, and Outlook as the highest categories they have scored
Ghirardelli Chocolate employees are 2% more likely to recommend Ghirardelli Chocolate as a great place to work
| 43% | Promoters |
|---|---|
| 16% | Passives |
| 41% | Detractors |
Working at Ghirardelli Chocolate is rated highly by 38 employees, across various culture dimensions. Ghirardelli Chocolate employees are most satisfied about Environment, Happiness, and Compensation categories, putting Ghirardelli Chocolate’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in San Francisco. See below in detail how working at Ghirardelli Chocolate was rated by employees.
Overall Company Culture at Ghirardelli Chocolate is rated A
Last updated months ago
Ghirardelli Chocolate ranks in the Top 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 32 Ghirardelli Chocolate employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Ghirardelli Chocolate improve their work culture.
| Positive Reviews | 93% |
|---|---|
| Constructive Feedback | 7% |
What did you like most about the interview process?Lots of time getting to know my manager and their expectations
What makes you most happy at work?The team i work with
What is most positive about the culture and environment at your company?The team interactions and intention to do the right thing.
What do your coworkers need to improve and how could you work together better?We have recently launched a Meeting Effectiveness strategy that will help drive efficient and effective meetings, and allow people to decline meetings where they are not decision makers or influencers.
Ghirardelli Chocolate Company is a manufacturer and marketer of premium chocolate products.
Our goal is to ensure that each guest has a wonderful experience at our Ghirardelli shops and they can’t wait to come back with their friends and family!
| Headquarter | San Leandro, CA |
|---|---|
| Website | www.ghirardelli.com/ |
| Founding Date | 1852 |
| Tel | 1 888 40 COCOA 1 888 402 |
| Company Status | Private |
Ghirardelli Chocolate competitors include Hershey Company, Lindt & Sprüngli, See's Candies, and Krispy Kreme. Ghirardelli Chocolate ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Ghirardelli Chocolate compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

38 employees at Ghirardelli Chocolate have reviewed Ghirardelli Chocolate across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 38 Ghirardelli Chocolate employees give their leadership a grade of B, or Top 25% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at Ghirardelli Chocolate are pleased with their total compensation at Ghirardelli Chocolate, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Ghirardelli Chocolate are pleased with their team. 38 Participants grade the quality of their coworkers an A-. The majority believe the meetings at Ghirardelli Chocolate are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Ghirardelli Chocolate believe the environment at Ghirardelli Chocolate is positive. Most Participants believe the pace of work at Ghirardelli Chocolate is comfortably fast. About 75% of the employees at Ghirardelli Chocolate work 8 hours or less.
Overall, the employees at Ghirardelli Chocolate are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Ghirardelli Chocolate employees have provided insight into whether or not they clearly understand Ghirardelli Chocolate's KPIs and OKRs.
Ghirardelli Chocolate’s CEO Joel Burrows started in this role in 2018. Joel’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 35% compared to the CEOs of all other companies in San Francisco. Ghirardelli Chocolate’s CEO is highly regarded especially by Caucasian employees, Female employees, and employees with 3 to 6 Years experience. Compared to Ghirardelli Chocolate’s competitors, Joel Burrows ranks right above See's Candies CEO Brad Kinstler. Under Burrows’s leadership, Ghirardelli Chocolate employee respondents are most happy about their Environment and the company’s Happiness. eNPS and Perks And Benefits are two areas, according to respondents, where Ghirardelli Chocolate could stand to see real improvement.
The Ghirardelli Chocolate Executive Team is rated a “B” and led by CEO Joel Burrows, Retail Restaurant General Manager / Store Director Scott Hayes, and Chief Financial Officer Manuele Fabbiane
Joel Burrows CEO / President
Joel Burrows serves as the CEO / President of Ghirardelli Chocolate.
Scott Hayes Retail Restaurant General Manager / Store Director
Scott Hayes serves as the Retail Restaurant General Manager / Store Director for Ghirardelli Chocolate Company. Scott... read more
Manuele Fabbiane Chief Financial Officer
Manuele Fabbiane serves as the Chief Financial Officer for Ghirardelli Chocolate Company. Manuele started at Ghirardelli... read more
Rob Budowski Vice President Of Sales
Rob Budowski serves as the Vice President Of Sales of Ghirardelli Chocolate Company. Rob currently resides in the San... read more
Samuel Bernegger Vice President Operations
Samuel Bernegger serves as the Vice President Operations of Ghirardelli Chocolate Company. Samuel currently resides in... read more
Chris Eklem Vice President, Professional Products
Chris Eklem serves as the Vice President, Professional Products of Ghirardelli Chocolate Company. Chris currently... read more
Raffael Payer Vice President of Marketing
Raffael Payer serves as the Vice President of Marketing of Ghirardelli Chocolate Company. Raffael currently resides in... read more
How much do people at Ghirardelli Chocolate get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Ghirardelli Chocolate is $141,106, or $67 per hour, while the estimated median salary is $142,883, or $68 per hour.
At Ghirardelli Chocolate, the highest paid job is a Director of Engineering at $237,273 annually and the lowest is a CS Rep at $53,299 annually. Average Ghirardelli Chocolate salaries by department include: Finance at $104,106, Customer Support at $100,350, HR at $128,131, and Admin at $72,641. Half of Ghirardelli Chocolate salaries are above $142,883.
13 employees at Ghirardelli Chocolate rank their Compensation in the Top 15% of similar sized companies (based on 39 ratings) while 13 employees at Ghirardelli Chocolate rank their Perks And Benefits in the Top 25% of similar sized companies (based on 13 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $83k | $83k | 1st Percentile |
17th Percentile $112k | $112k | 17th Percentile |
33rd Percentile $142k | $142k | 33rd Percentile |
50th Percentile $184k | $184k | 50th Percentile |
67th Percentile $223k | $223k | 67th Percentile |
83rd Percentile $271k | $271k | 83rd Percentile |
100th Percentile $271k | $271k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Ghirardelli Chocolate across various culture dimensions.
Ghirardelli Chocolate PTO policy is a critical component of the benefits package offered to employees.

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Candidates By Department
All Industries | 75% | |
|---|---|---|
Design | 25% |
Candidates By Location
San Francisco | 25% | |
|---|---|---|
San Leandro | 25% | |
San Antonio | 25% | |
Seattle | 25% |
Who is the CEO of Ghirardelli Chocolate?
Ghirardelli Chocolate CEO is Joel Burrows, their score by employees is 74
What is Ghirardelli Chocolate eNPS?
The eNPS for Ghirardelli Chocolate is 2
What is the salary for Desktop Support in Ghirardelli Chocolate?
Desktop Support average salary in the US is 75k
What are the salaries in the Business Development in Ghirardelli Chocolate?
The average salaries for Business Development in Ghirardelli Chocolate is 104k
Who are Ghirardelli Chocolate competitors?
Ghirardelli Chocolate main competitors are Hershey Company, Lindt & Sprüngli, See's Candies, Krispy Kreme