Global Industrial Company Outlook Employee Reviews | Comparably
Join an Innovative Team. Global Industrial® will exceed your expectations of what a company should be.
Global Industrial is one of the world's most experienced resources for industrial supplies. From pallets to whiteboards, we can supply that. But what really sets us apart is that every one of our million-plus products comes with something extra: industrial strength know-how. Looking for a go-getter? A problem-solver? A deadline beater? Whatever you need to keep your company running like a well-oiled machine, we can supply that. read more
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EMPLOYEE
PARTICIPANTS
621
TOTAL
RATINGS
18503

Global Industrial Company Outlook Employee Reviews

What makes you most happy at work?

Im able to utilize my skills , and support people

Review from IT Dept

Clocking In to start the day.

Review from Operations Dept

Responsibility, freedom to work my way and implement what I tried

Review from IT Dept

completing the given task at given ETA

Review from IT Dept

group of supportive team members

Review from IT Dept

Knowing I have a job that's consistent to know I have work tomorrow and then the following days.

Review from Operations Dept

I have great co workers.

Review from Finance Dept

What makes me happy about work is that i know that we are going get the work done fast and right for our customer experience. And i know that all my coworkers are here to work and get it done, so we are all in the same page.

Review from Operations Dept

The people I work with

Review from Finance Dept

The people I work with

Review from Customer Success Dept

What makes me most happy at work is the chance to grow with the company.

Review from Product Dept

The environment, and the people around me always trying to be better.

Review from Operations Dept

I love the positive work environment and that everyone I work with cares.

Review from Operations Dept

Possible new challenges, learning something new

Review from Operations Dept

The fact that I work with good people and I try my best on ever day to give Global my 100% so that we shine as a company and create the best experience for our customers.

Review from Admin Dept

My attitude toward work and life

Review from Operations Dept

The manage team we have in place

Review from Operations Dept

learning new idea, and enjoy being with team

Review from Operations Dept

learn a new thing everyday

Review from Finance Dept

Completing assigned task and projects on time

Review from IT Dept

What's going wrong and how can it be improved?

#1 let us continue to work remote if we choose and not force some of us to come into the office

Review from Finance Dept

I think the demand that is put on our dept. is overwhelming. As it seems to be the norm to have our dept work 10,11,12 hours with no incentive. Or the understanding of work/life balance as a whole.

Review from Finance Dept

nothing wrong, just sometimes you know you are going into a day with more than can be handled.

Review from IT Dept

support train retain hire additional staff

Review from Customer Support Dept

Culture, professionalism of some executives and kindness.

Review from HR Dept

Our customer's have to call multiple times to resolve most issues and are therefore ANGRY! IF we had time to resolve the issue in a timely manner, we wouldn't get yelled at. Also, we have to retain employees. The high turnover rate makes our job harder.

Review from Customer Support Dept

issues with shipping out wrong items or empty packages with no item and not packaging properly to avoid damage

Review from Customer Support Dept

need more resources, need EFFICIENT processes, need less micro managing, let me do my job without having to tell you on a weekly basis what is going on. use the smartsheets you make us use and POWERBI to get the info you need and ask us questions. not us screenshot and hand feed you

Review from Product Dept

Seems like more and more executives are hired, but there is a larger need for entry & mid-level employees. The employees we do have seem to be leaving the company at a higher rate lately. Nothing seems to be done to retain employees.

Review from Product Dept

Our customer's are complaining about how In personals and un concern Global is about their customers. The view us as terrible, lack of concern and complicated. It makes me feel bad and want to do even more for our customers. It feels like we hide behind red tape and make it complicated.

Review from Customer Support Dept

providing opportunities and avoid getting taken for granted

Review from Customer Support Dept

Better management that have more knowledge of customer service

Review from Customer Success Dept

Leadership is horrible. Need to care instead of sitting in an office

Review from Operations Dept

Better communication and aligned goals between departments, beginning with less fragmented computer systems.

Review from Operations Dept

It is a far commute for me. It can be improved by limiting the days in office required

Review from Operations Dept

sr mgmt does not care about the customer. they only care about the stockholders. they want to be GRAINGER, but the global way is nothing close to that and our customers know it.

Review from Sales Dept

Better compensation for the sales team.

Review from Sales Dept

WE NEED TO GO BACK TO HOW WE USE TO DO THINGS PAYING PPL EVERY 30 DAYS AND LISTENING TO THE TEAM AD ADJUSTING SETH WAS GREAT AT ADJUSTING TO MARKET THAT HAS LEFT SINCE HE IS GONE

Review from Sales Dept

HR doesn’t care about employees. They’re just there for show. The higher ups in s

Review from Sales Dept

Work and responsibilities are mundane. Has to do with the process in which the department operates .

Review from Engineering Dept

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Review Sentiment at Global Industrial Company

85
85%
15
15%

About Global Industrial Company's Outlook

B+
78/100

Where This Score Ranks Global Industrial Company's Outlook

TOP
20%

In the Top 20% of 2020 similar size companies on Comparably

TOP
25%

In the Top 25% of 572 companies in New York

1st

1st place versus 4 competitors rated on Comparably

Global Industrial Company's Outlook is scored a B+ by 1861 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Global Industrial Company's Outlook score helps to boost their overall culture score, due partly to the fact that the IT department’s positive scores help Outlook to be one of Global Industrial Company's stronger culture attributes. Use the filters below to understand Global Industrial Company employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - IT
    +9%
  • Ethnicity - Asian or Pacific Islander
    +9%
  • Department - Product
    +4%

Rate Outlook the Lowest

  • Department - Engineering
    -14%
  • Gender - Non-Binary
    -13%
  • Department - Business Development
    -10%

How Global Industrial Company's Outlook Score is Calculated

FILTER RATINGS BY

Results from 621 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

84
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic14%
Good54%
Neutral27%
Bad4%
Terrible1%
How do your customers perceive your company?
AnswerPercent
Yes77%
No23%
Are you typically excited about going to work each day?
×
Rate your company