Glympse FAQs

No, you do not need to download the app in order to view a Glympse. AGlympse link can be viewed using a browser on any web-enabled device. Simply click or tap on the Glympse link to launch the Glympse in a web browser.

To change the language within Glympse, follow these steps:

1. Open the navigation menu in the upper left corner.

2. Next, select Settings in the lower right (next to the gear icon).

3. From the Settings Menu, select the arrow next to the current language, and select your desired language.

4. Your desired language will now be displayed.

The Glympse app allows you to link Glympse with Facebook, Twitter, and EverNote to share your location within these apps.

To set up one or more Linked Accounts in your Android device, follow these steps:

1. Open the navigation menu in the upper left corner.

2. Click on the user icon in the upper left corner to get to the settings menu.

3. From the Settings menu, select Linked Accounts.

4. From here, you can choose to link your Facebook, Twitter, and/or EverNote accounts by clicking on each of them, and entering your account information.

To change the language within Glympse, follow these steps:

1. Open the navigation menu in the upper left corner.

2. Next, select Settings (next to the gear icon).

3. From the Settings Menu, select the arrow next to the current language, select your desired language, and then click the back arrow.

4. Your desired language will now be displayed.

To ensure that you are correctly and continually sharing your location, there are a few permissions that Glympse requires. When you initially downloaded Glympse, the app should have requested permissions to several items on your device, but in the event that permissions were not given correctly, or if they change at any point, please check the following items to ensure they are set as listed below.

1. On your Android device (7.0 and above), open the settings menu. Navigate to Apps, and select Glympse. The permissions section should list Calendar, Contacts, Location, Phone, SMS, and Storage.

2. Go back to the settings Menu, find Device Maintenance, and select Battery. Scroll down to Unmonitored Apps, and if Glympse is not listed in this section, add it. This will ensure that the phone doesn't stop sharing location if Glympse is running in the background (this is an Android power saving feature).

In order to send a Glympse to a favorite, follow these steps:

1. From the Glympse app on the watch, tap 'Favorites'.

2.A list of favorites should appear on the next screen.

3. Tap on the contact you would like to send the Glympse to (phone number, email, 3rd party app). Because 'Favorites' are designed to be short-cuts, if you want to pre-determine a destination, length of Glympse, or message for any favorite, you must have already programmed these variants into your phone previously. For this reason, no Glympse 'G' to determine the length of the Glympse will appear.Note: if you get the following message, you will need to go back to the Glympse app on your phone to add contacts into your 'Favorites'.

Looks like you don't have any favorites. Go to the Glympse app on your phone to create some.

4. Upon selecting the favorite recipient, s summary screen will appear with a Send button. Press send to share your location. At this time, a sending animation will appear. A cancel button will also be present for a several seconds. If this button is not selected, a message will then display "Your Glympse Has Been Sent". If selected, the Glympse will be cancelled.

5. Finally, if the Glympse is sent, you will be returned to the main view and you will show at least one active Glympse.

The Glympse app allows you to save the address for your home, work, and your other frequent places for quick destination setting. To save your favorite places, follow these steps:

1. Open the navigation menu in the upper left corner.

2. Click on the settings icon (the gear at the bottom right).

3. You should see an option for Home, Work, and My Places. To set any of these, click on whichever you would like to set, type in the address, and click on it when it comes up.

4. Repeat these steps for any other locations you would like to save. These locations will appear at the top of the list when you are selecting your destination.

In order to cancela Glympse, follow these steps:

1. Share a Glympse via either watch/phone.

2.On the watch app, tap 'Active' and a list of active Glympses you are watching or sharing will appear.

3. Select the active Glympse that you are currently sharing, then select View Map.

4. You will be taken to a map view on the watch. Click on the three dots on the right side of themap, and two buttons will appear: 'Add 15 Min' and 'Cancel Glympse'. Select 'Cancel Glympse'.

5. A message will appear saying: 'Your Glympse has been canceled' and you will be returned to the active Glympse view.

Glympse takes our customers privacy seriously, most especially when it comes to location sharing. Which is why all Glympse invites are sent as HTTPS in order to ensure your location invite code and group invite code is encrypted when sent and therefore secure.

The Glympse app allows you not only to share your location, but also request the location of someone else.

To request someone's location, follow these steps:

1. Open the navigation menu in the upper left corner, or click the Glympse G from the map screen.

2. Click Request Location or Request.

3. Select from your contacts or enter the phone number of the person who's location you are requesting. You also have the option to add a destination if you choose.

4. Click send within the Glympse app. When your iMessage screen comes up, send the text (SMS) message with the request. The recipient will then receive the request, and can choose to share with you, or to ignore the request.

Glympse uses all the methods available on a mobile device to determine GPS coordinates. Occasionally, however, Glympse may not work as a result to the GPS losing connectivity. This can be due to weak cellular signals, inclement weather, or even physical obstructions like buildings or power lines that may obstruct GPS signals. Additionally, if Glympse detects that a phone's battery is getting low, it will disable location sharingto minimize batteryconsumption in order to avoid getting stranded without a functioning phone.

If you suspect that the Glympse app might be having difficulty for one of these reasons, here are a few things you can do to verify whether Glympse is working correctly on your phone so that your location isviewableby others.

Include yourself, either by phone number or email address, on any new Glympse you wish to verify. You can also modify an existing active Glympse to include yourself. When you get the Glympse invite link, click it to view your location in Safari or Chrome. If the webpage displays your real-time path accurately, it is also sure that others can see the same.

If you think that Glympse might not be accurately detecting your location, check your phone's Settingsto make sure that GPS or Location Services are configured properly on your device and that Glympse has the necessarypermissions to access your location.

Also try launching a different location-enabled app, such as Google Maps, to see if it is able to get an accurate location fix.

Extending an existing Glympse on iPhone can be completed in several different ways.

Tap the Sharing icon in the upper right-hand corner to view the details of the current Glympse

Tap +15 to add an additional 15 minutes to your Glympse

Or

Open the left navigation panel and tap History

Tap your active Glympse and swipe to the left to reveal options to extend, modify, and stop

Tap the "+15" to extend your Glympse by 15 minutes. This button can be tapped as many times as necessary to bring your active Glympse up to the maximum duration of 12 hours.

Or

In Map, slide the right-side menu to the left and then tapthe current Glympse.

In the User Details, tap the +15 Minutes or Modify button.

Private Groups, available within Glympse, allow you to share your location to a specific group of people (family, work carpool, etc.). Any Glympse you share to this group will be visible to everyone else in the group, and as other members share location to the group, their location will be visible to you.

Please Note: To ensure that groups remain private, only Glympse users that are signed into Glympse will be able to create or join a Private Group.

To create a new Private Group, follow these steps:

1. Open the navigation menu in the upper left corner.

2. Click on the plus symbol next to private groups.

3. If you are not in any groups already, you will receive a message indicating that you are not in a group, and if you are in other groups, your current groups will show. From this screen, click the plus in the upper right corner.

4. A list of your contacts should appear. Select one or more contacts that you would like to add to the group, and click Next in the upper right hand corner.

5. Choose a name for your group, and select Save in the upper right corner.

6. You will now get a pop up message with choices to share your location now, or invite the people you selected without sharing your location. Either option will send an invite to everyone you selected to add previously, and they will be able to choose to join the group or decline the request.

If you choose Share Location, the Glympse Configurator will appear. You can choose to add a message, a destination, set the duration of the Glympse to be sent, and/or pick a mode of travel from this screen. After these have been set, click send in the upper right. Anyone that accepts your invite will be able to see your location for as long as your chose to share it.

Glympse allows the ability to create password protected public tags. The password protected tag ensures that only users who know the designated password will be able to share their location to your map.

Properties of a Password Protected Tag:

A password protected tag is a tag that requires a password in order to share to that tag.

The password protected tag is still viewable by anybody, but only those who know the password can share their location to the tag.

You can assign a password to a tag by simply appending a password enclosed by curly brackets { } at the end of the tag name. For example, if you want to create the password protected tag "FamilyRoadTrip" with the password "SEATTLE", you would enter FamilyRoadTrip{SEATTLE} in the field where you specify the tag name. Anyone who attempted to join the tag FamilyRoadTrip would need to include the password in brackets in order to show up on the map.

There are a couple of things to know about using this feature:

The password is only enabled if you are the first person in the tag when adding the password portion to the tag name.

Currently the password cannot be changed once it's set, so be sure to keep track of the password to avoid headaches later.

To Create a password protected Tag, follow these steps:

1. Open the navigation menu in the upper left corner.

2. Click the + next to Public Tags.

3. Type in the name of the tag, followed by the password in curly brackets.

TheSamsung Family Hub Refrigerator (SFHR) is a "smart" refrigerator that can be used with Glympse groups. Once your SFHR has been setup, you can request the location of the members of your Private Group individually or collectively.Note: If you haven't completed setup of Glympse on your SFHR, and would like instructions, you can find setup details here.

To request the location of an individual within your group:1. Locate the member of the group from whom you would like to request location at the bottom of the screen.

2. Under their name, click Request Location.

To request the location of all group members, click Request All in the lower right corner of the screen.

TheSamsung Family Hub Refrigerator (SFHR) is a "smart" refrigerator that can be used with Glympse groups. To set up your SFHR, follow these steps.1. Ensure that you have Glympse downloaded as an app on the refrigerator.2. Open the app, and click Get Started.

Creating a Private Group: iOS

3. When prompted, choose a name for your SFHR, or select save with the default name.

4. Enter the phone number associated with your Glympse account and click Submit.

5. You will receive a request on the phone associated with the number entered in step 4 to accept the SFHR to one of your Glympse groups. Accept the request, and choose to Open in Glympse when/if asked.

6. At this point, you will have the options to Create a New Group, Add to an Existing Group, or cancel. If you have an existing group that you would like to use, select Add to Existing Group, and select that group. If you are creating a new group, select Create a New Group, and follow the prompts to create a new group. Choose Cancel if you would like to take this step later.Note: Instructions to set up a private group are available here: Creating a Private Group: Android 7. Once your group has been created/added to the SFHR, all group members will appear at the bottom of the screen.

The Glympse app allows you to save the address for your home, work, and your other frequent places for quick destination setting. If you have saved your locations, but need to change them, follow these steps:

1. Open the navigation menu in the upper left corner.

2. Click on the settings icon (the gear at the bottom right).

3. You should see all of your saved locations. To change the address of one of these locations, click the location you wish to update, type in the new address, and select it from the search results field. Your place has now been updated.

To ensure that you are correctly and continually sharing your location, there are a few permissions that Glympse requires. When you initially downloaded Glympse, the app should have requested permissions to several items on your device, but in the event that permissions were not given correctly, or if they change at any point, please check the following items to ensure they are set as listed below.

1. On your Android device (6.0 and below), open the Settings menu. Scroll to the Device tab along the top of the screen, navigate to Applications, then Application manager, and select Glympse. The permissions section should list Calendar, Contacts, Location, Phone, SMS, and Storage.

2. Next, from the main settings screen again, scroll to the System tab along the top, and find battery. Ensure that power saving mode is turned off.

To get Glympse installed on a Samsung Gear S2 or S3, follow these steps:

1. Ensure that you have the Samsung Gear app installed on your phone, and that your Gear is set up and connected to your phone.

2. To download the Glympse for Gear, open the Samsung Gear app. This should put you on the Gear Info tab along the top.

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3. Scroll down until you find the apps section, click on View More Apps, click into the search bar at the top, and search for Glympse for Gear.

4. After you have found Glympse for Gear, click the download button, and wait for the install to finish.

5. After it has finished installing, grant all permissions required from within the Gear app.

From here, you can link your account (see for instructions on account linking) and begin to use Glympse.

The Glympse app allows you to link Glympse with Facebook, Twitter, and EverNote to share your location within these apps.

To set up one or more Linked Accounts in your Apple device, follow these steps:

1. Open the navigation menu in the upper left corner.

2. Click on the user icon in the upper left corner to get to the settings menu.

3. From the Settings menu, select Linked Accounts.

4. From here, you can choose to link your Facebook, Twitter, and/or EverNote accounts by clicking on each of them, and entering your account information.

We get frequent reports of people that have shared their location looking like they are not moving on the map, or where their location updates once every 20 or 30 minutes, or even longer. Most of the time, this is not the result of the app not working, but of a setting not set correctly in the app on the sender's phone.

If someone has shared their location with you, and it looks like they aren't moving at all or they are moving infrequently, have them take a look at the steps in the appropriate article below. Alternately, if people have complained that you don't seem to move on the map when you share your location with them, you should also follow the steps in the appropriate article. These steps will solve the problem a large majority of the time.

Configuration settings for iOS devices: https://glympse.zendesk.com/hc/en-us/articles/115003723071-Glympse-Configuration-Settings-iOS

Configuration settings for Android 7.0 and above devices: https://glympse.zendesk.com/hc/en-us/articles/115003732052-Glympse-Configuration-Android-7-0-and-Up

Configuration settings for Android 6.0 and below devices: https://glympse.zendesk.com/hc/en-us/articles/115003732092-Glympse-Configuration-Android-6-0-and-Below

To ensure that you are correctly and continually sharing your location, there are a few permissions that Glympse requires. When you initially downloaded Glympse, the app should have requested permissions to several items on your device, but in the event that permissions were not given correctly, or if they change at any point, please check the following items to ensure they are set as listed below.

1. On your iOS device, open the settings menu. From there, scroll down until you find Glympse, and select it. Ensure that on this screen, you have:

Location set to always

Contacts, Background App Refresh, and Cellular Data set to on

2. Go back to the settings Menu, and select Battery. Ensure that low power mode is off.

The Glympse app allows you to save the address for your home, work, and your other frequent places for quick destination setting. To save your favorite places, follow these steps:

1. Open the navigation menu in the upper left corner.

2. Click on the settings icon (the gear at the bottom right).

3. You should see an option for Home, Work, and My Places. To set any of these, click on whichever you would like to set, type in the address, and click on it when it comes up.

4. Repeat these steps for any other locations you would like to save. These locations will appear at the top of the list when you are selecting your destination.

Do you own a Samsung Gear smart watch? You can send a Glympse from your Gear watch to your friends and family. First you will need to make your Glympse contacts appear on the Gear watch.To do this you will need to create Shortcuts for your contacts through the core Glympse app on your phone. Open Glympse on your phone, navigate to the Shortcuts tab, and tap "Create new favorite." Enter the desired contact information for your favorite. Make sure the Gear device is synced with the phone and then when you access Glympse on your Gear watch, your Glympse shortcuts should be there for easy access!

How often do you share information about your location with friends, family or colleagues?

"Where are you?""When will you be home? ""I'm running 15 minutes late for the meeting.""Let's meet at 6 p.m."

Glympse visually answers the question "Where are you?" with a dynamic map that updates your locationin real-time. With a few taps, you no longer need to call or send a text to communicate your whereabouts - recipients will know exactly where you are for as long as you want them to.

There are manyeveryday uses for Glympse:

On a run or rideto let loved ones know that you are safe

During a pub crawl orat a festival so others can find you

On theway home from workto let a spouse know when you will be home

En route to a business meetingas a courtesy to your client

While visiting an amusement parkso family members can meet up later in the day

For businesses makinghome deliveriesso customers know exactly when you will arrive

When operating a food truck or mobile food standso customers can find your business

AccountVerification

A Glympse Account is used to confirm a usersidentity before they aregranted access to use Glympse Private Groups and to save certain settings. This is to provide a level of security, privacy andconfidenceto individuals who have received an invite and joined a group,validating identification of the othermembers of the groupand ensuring thepossession of the device (number) that the invite was sent to.

Verifying your account alsoenablesusers tolink different devices to their same Glympse account.

Glympse does not storeyourphone number. We create a hashkey and match that hashkey to yourGlympse account. We only knowanddisplay the last 4 digits so that you may identify the number verified in the user's settings.

Entering your phone number

If you are phone number is a United States phone number, you must enter the area code first, followed by your 7 digit phone number.

If your phone number is an international phone number, you must enter a '+' symbol followed by the country code at the front of your phone number.

Version 3.27.2 | Release Date -November 10, 2017

Bug fixes and minor enhancements

Version 3.27.1 | Release Date -October 6, 2017

Bug fixes and minor enhancements

Version 3.27 | Release Date -September18, 2017

Weve added new options and capabilities for registered user accounts and private groups. Sign up for a Glympse user account right from the first-time setup screen. Registered users can create and use private groups, save account details and sign in on multiple devices. As always, user accounts are optional and never required to use Glympse. Users can choose private groups from the recipient picker.

Version 3.26 | Release Date - July19, 2017

Were making your location sharing experience smarter:

Specify your mode of transportation (Car, Bike, or Walking) to increase accuracy of arrival times

Enter your destination and well auto set your share duration based on your estimated arrival time

Weve also made improvements to performance and stability

Version 3.25.0 | Release Date - June 21, 2017

Send location up to 12 hours (previously 4 hours)

Show ETA on map when viewing a Glympse

Bug fixes and minor enhancements

Version 3.24.0 | Release Date - May 9, 2017

Bug fixes and minor enhancements

Request + Destination: Users can request location from a recipient and include a destination they wish the recipient to route to.

My Places: Add your Home and Work addresses for quick access in the Destination Picker

Secure Invites: Invites now sent as https:// as opposed to http://

Location Services can now be set to While Using as well as Always on

You can now send a Glympse via WhatsApp

Geofence improvements: The addition of concentric rings around the destination that has proven to be more accurate for the Expire on Arrival feature

Support for Phone number verification in Brazil and Senegal

Version 3.23.0 | Release Date -March 17, 2017

Bug fixes and minor enhancements

Version 3.22.0| Release Date -Mar 27, 2017

Bug fixes and minor enhancements

Extension sharing setting (Allow share from extension) is now set to off by default

Version 3.21.0| Release Date -Mar 9, 2017

Bug fixes and minor enhancements

Private Groups - Whos Viewing? Now you can see which members are actively viewing the group. Glympse for iMessage, now with the ability to add a destination for predictive route and real-time ETA for your journey.

Version 3.20.1| Release Date -Feb 27, 2017

Minor Enhancements and bug fixes

Version 3.20.0| Release Date -Feb 15, 2017

New Glympse Private Groups: This release includes a preview of our new private groups feature that allows you to set up an invite-only based group in which all members can see each other on a single map. For instance, set up your family group, and make it easy to keep in touch with your family members with a single share or request to everyone at once! Simply create a new group by adding members, naming the group and sending! Note: All users of private groups must verify their phone numbers for additional security.

Phone number verification: Now verify and link your phone number to your Glympse profile and use across all your devices.

After you have installed Glympse on your device, you can choose to use Glympse as a guest, or you can sign in. You can sign in right after you install Glympse, or if you choose to continue as guest at that point, you can sign in later from the settings menu.

Please note - only users signed in will be able to create and share to private groups, link your Glympse information across multiple devices, and retain places, history, and favorites.

To sign in with first use of Glympse:1. When you open Glympse for the first time, you will be prompted with a sign in screen. Select your country, and enter your phone number, and click the arrow.

2.You will now see a verification code screen, and you will receive a code via text message. Enter the code you receive and hit submit to complete signing in.

To sign in from the settings menu:

1. Open the navigation menu in the upper left corner.

2. Click on the user icon in the upper left corner to go to the settings menu.

3. Click on Sign In.

4. When prompted, select your country, and enter your phone number, and click the arrow.

5.You will now see a verification code screen, and you will receive a code via text message. Enter the code you receive and hit submit to complete signing in.

1. If you want to modify the Glympse you sent from iMessage, open the Glympse by tapping on the image in the message itself.

2. Click on the pencil or +15 buttons to edit the Glympse length of time.

3. Click on theto stop sharing your location.

4. Once you have done this, you will be able to modify the Glympse as seen below. Alternatively, you can open the Glympse app and modify your Glympse from there.

Verizon added the Glympse feature to their messaging app last year as part of a series of significant upgrades and enhancements to the app. The G icon you see next to a "where are you?" message is a feature they included to highlight the easier way to coordinate location with someone with whom you are texting with.

It's important to note that even though the Glympse feature is a part of the Verizon Messages app, the feature is inactive unless you explicitly choose to use it. A core tenant of Glympse is that users are always in control of when their location is being shared with anyone. This means that unless you specifically choose to share a Glympse with someone, the feature is essentially disabled meaning that your location is not collected nor is it shared with anyone. Also, a Glympse has an auto-destruct feature so that when the timer on the Glympse expires, your location is no longer visible to anyone.

More info on the feature is available at the links below.

How to use Verizon Messenger: http://www.verizonwireless.com/support/how-to-use-verizon-messages/#glympseoff

Article on new Verizon Messages enhancements: http://gigaom.com/2013/10/25/thanks-to-glympse-verizon-customers-can-coordinate-their-location-via-sms/

Video walk through of Glympse feature in Verizon Messages: https://youtu.be/LQVZGOLWZ78

The Glympse app has been developed to maximize efficiency and minimize the amount of battery consumption, as best as possible. In order to provide real-time location sharing, Glympse utilizes the device's internal GPS, which uses a modest amount of battery.

Glympse utilizes a greater percentage of battery usage during an active Glympse and when the app is in the foreground. When the app is in the background, the app uses very little battery. When the app is actively sharing your location, it requires more battery usage due to the use of GPS on your device.

The ETA information is only available when a sender has selected a destination. If they haven't selected a destination, Glympse will still display their speed if they have chosen to share that information.

Glympse Private Groups is a feature of Glympse that creates a private, invite-only Group. Members of a Group can share their location to and request the location (within the group) of other members. Any member of the group can see the location of everyone that is actively sharing within the group.

Glympse Private Groups are perfect for sharing with family, carpool, teams, or a group of friends. The Group is private and not accessible by others, unless they are signed in to Glympse, and have received an invite from an existing member. Unlike the Glympse Public Tags feature (which is a public group that anyone can join),Private Groups give members control over who can join the group, view other group member locations, share their location to the group, or request the location of other group members.

On the other hand, as members of private groups are required to have a Glympse account,Private Groups can only be viewedon verified cellular devices and, as a privacy measure, cannot be seen in a web browser.

Glympse uses the GPS capability in your mobile phone to let you share your location via a Web-based map for a predetermined period of time with anyone you choose.

Sharing your location with someone is referred to as "sending a Glympse." A Glympse goes out as a link via text message, email or a series of other third party apps or sites like Facebook, Twitter or Whatsapp. When recipients click on the Glympse link they can view your location on a map in real-time using any web-enabled device for as long as you chose to share with them.

Unlike other location-based services, there is no need to create an account or log in. Once downloaded, you can send a Glympse to anyone you choose by simply selecting a contact, choosing the duration you want your location to be available, and then tapping send.

The nice thing about sharing your location via Glympse is that it is temporary. A Glympse automatically expires when its timer runs out so you don't have to worry about sharing your location when you do not want to.

With Glympse, you are in complete control with who you want to see your location and for how long they see it.

There are two ways you can expire an active Glympse:

Method 1:

1.Open the navigation menu in the upper left corner, and select history from the navigation menu.

2. Locate the Glympse you would like to expire, and select Expire.

Method 2:

1. Click the sharing indicator in the upper right corner.

2. Choose the option to Stop Sharing.

In order to create a Glympse account, you first will need to initiate account verification through one of the following two ways:

Through the First Time User Experience

When you first install Glympse, you will be presented with a First Time User Experience that walks you through the creation of a Glympse Account.

Through Settings

a) From Guest Mode, open the navigation panel within the Glympse app.

b) Open Settings.

c) Tap on 'CREATE ACCOUNT / SIGN IN'

d) Phone verification will then begin. On Android, your phone number will auto-populate, tap the green Go button on the right to continue

d) A Verification Code will be sent to you via SMS and will auto-populate on the page

e) Tap Submit. If you have already verified your number previously, you may already have a Glympse Account/ When prompted, select "Yes, use linked account" in order to restore that. If no, select "No, keep current account" in order to create a new Glympse Account.

2- Through creating a New Private Group

a)Start with an un-verified Glympse account and open the navigation panel within the Glympse app.

b) Tap on+ Add Private Group

c) Phone verification will then begin following the same steps above.

Most users prefer to open a Glympse received via SMS in the Glympse app, but may find the link opening in the browser by default. There is a simple way to do this! This article will show you how to change the default way your iOS device opens a received Glympse. Please follow the steps below or check out the attached video (at the bottom of the article) to change the default behavior.

For iPhone 6S and newer (See below for older versions):

When you receive an invite via text message (SMS), hard press the message and slide up.

If you hard pressed correctly, you should get the screen below.Select open in Glympse, and until/unless you change this again, each time you click on a Glympse link, it will open in the Glympse app.

A normal (or soft) press will give you different options as shown below. If you get this screen, go back and try again - press harder on the link and slide up.

iPhones 6/6+ and older:

The above method works on phones enabled with 3D touch, which means iPhones 6S or newer. For older phones that don't support 3D touch, this method can be used to change the default behavior to open a received Glympse in the App instead of the browser.

Once you have clicked the link and have the Glympse opened in the browser, you should see the below screen. To change how your device opens the Glympse link, tap in the status bar at the top of the screen (on either side of the clock - the areas represented by the red rectangles in the screenshot below), or pull down on the the blue Glympse section right below the address bar.

Upon tapping or pulling, a bar should drop down directly under the address bar that will provide an option to open in the Glympse app along with an open button. Selecting open will open that Glympse, as well as future Glympses, in the app. Please see the attached video to see how this is done.

TheSharing Indicatoris visible in the top right corner of theMap Screen.

When you are actively sharing your location with others, the Sharing Indicator will pulse and display a numeric badge showing the number of people currently viewing you. Tapping History in the main menu will display a list of people viewing you.

To view User Details follow the steps below:

Slide out the user bar to the fully opened state.

Tap on the User's name.

The User Details screen opens.

The Tagsfeature in Glympse allows you to quickly view and share your location with multiple friends on a single, shared Glympse map.

Glympse Tagsare public spaces (similar to Twitter hash tags) where anyone who knows the tagname can view the tagmap and add themselves to the map.

When you view a tagmap, what you are seeing is a map of people who have chosen to join the tagmap (ex: !family or !SeattleCyclingClub, etc.). People join a tagsimply by choosing to share a Glympse with that tag. There's no need for them to send a Glympse to everyone in the tagindividually.

Glympse Tagsstart with an exclamation point (!) or bang. Tagmaps are view-able byanyone on any web-enabled device at:

http://glympse.com/!your_tag_name

Anyone viewing the tag'smap canadd themselves to a Tagmap by tapping the Join Tab button in the top right corner ofthe page.

Joining a tagfrom the Glympse app is simple and quick. When you create a new Glympse,select the Tagoption from the recipients screen and enter the name of the Group you want to join. Glympse Tagnames begin with a bang (!) symbol and can have any name you want. Tagsare open to anyone so there is no need for a login or password to join.

Since a Glympse is always temporary, there's no need to explicitly "leave" a tag. When the Glympse you shared on the tagmap expires, your live location will no longer be visible on the tagmap.

Create a Glympse Tagto easily to keep track of or interact with friends during common activities such as sporting events.

For example, if you and several friends plan to meet up to tailgate at a football game, you would all send a Glympse to: !GSUEaglesTailgate. The location of each tagmember will then show up on the tagmap for as long as they've chosen to share. As with a traditional Glympse, individuals can stop actively sharing their location any time they choose.

While using Glympse, you can choose to lock on to someone's location, so that your map follows their location.

To unlock the focus of the map, simply pan or zoom the map and the view will be unlocked.

To lock on to someone sharing with you, click on their icon in the User Bar on the right side. If the bar is not showing, swipe to the left from the very right side of the screen. When you are locked on to a user, the lock in the lower left of the screen will appear as locked. It will appear unlocked when you are not locked on to a user.

Glympse users have told us they most often use their home and work address as their destination point. Because of that, we have added that option in the settings of the iOS and Android app, as well as a brand new section beginning in version 3.27 to add as many custom Places as you wish.

Tap the Main Menu in the upper left-hand corner and tap Settings. You will see the section labeled My Places with Home, Work and MANAGE MY PLACES to customize any number of your favorite Places of Interest.

When you tap Home and Work in iOS, or Add in Android, you will be presented with the Destination Picker where you can either enter an address or search for an address. Tapping Select, or tapping the address will save it.

Or, tap the MANAGE MY PLACES link, then the PLUS symbol at the bottom of the page to search for and add your favorite places.

What benefit does this add?

Your Home, Work, and other Favorite saved Places will now appear at the top of the destination picker when you are sharing location with others or when sending a Request + Destination.

In order to request the location of a single member in a Private Group on iOS device, complete the following steps:

1. Open the navigation menu in the upper left corner.

2. Select the private group from which you would like to request a user's location.

3. Click on the Glympse G, and then Request Location.

4. From the Request a Glympse screen, click on the person icon to the left of the group name, then select the group member whose location you would like to request, and press the back arrow in the upper left corner.

5. Click the arrow button in the upper right corner to send the request. The user from whom you requested a Glympse will receive the request, and can choose to share with you, or decline the request.

After you send the Delete My Account request, your account information will be removed from the Glympse server. After you have submitted the request from within the app, please delete the app from your device. This ensures that all traces of your Glympse account are no longer available even in the event that your phone is lost or stolen.

Once your account is deleted, you will no longer have access to your Glympse history, Private Groups, Favorites, or My Places that you may have set up. If you choose to use the Glympse service in the future, a new account will be created.

In Android, tap on the Glympse app and tap Settings button in the upper right-hand corner.

Tap the About Glympse button.

Tapthe Delete My Account button at the bottom of the page.

4. Tap the Delete My Account button.

5. A notification will be displayed indicating the status.

6.Tap the Done button.

7. If you want to permanently delete the Glympse app from your device, close the app and then uninstallit from you device.

8. If you would like to use Glympse again in the future, you will need to create a new account.

To use Glympse, drivers need the Glympse appinstalled on an iOS or Android device and the SYNC 3-equipped car automatically recognizes the app when the phone is Bluetooth-paired or USB-connected through Ford's AppLink technology. AppLink is a standard feature of SYNC 3 that projects the smartphone app's information onto the dashboard display and provides a choice of voice recognition, touch screen or steering wheel buttons for control of the app.

In addition to using voice controls to activate a Glympse, the new touch-screen controls on SYNC 3 allow drivers to easily view their active Glympse, or re-send using their recent history. As with the previous SYNC AppLink version of the app, users have one touch access to their top four favorites or can easily send to a recent recipient.

Recipients of the Glympse can then monitor the vehicle's progress and ETA via a real-time dynamic map, on either a smartphone or desktop. After the user-defined time limit expires, the location is no longer updated.

How to use Ford SYNC 3 and Glympse using AppLink: https://www.youtube.com/watch?v=V__i63mDp9A

How to use Ford SYNC 3 and Apple CarPlay: You must have Glympse app installed before configuring Apple CarPlay features https://www.youtube.com/watch?v=h4-em994aXE

1. If you have received a Glympse in the Glympse for Auto app, you can view that person's location by tapping Map on the main menu.

2. On the Map, select the user's location by tapping on the image.

Glympse is an app for iPhone, Android and Blackberry that lets you share your location with others in real-time easily and safely. No sign-up needed and no social network to manage. With just a few taps you can quickly share your location with anyonevia email, SMS, Facebook, or Twitter.

Share location in real-time

No sign-up required

No friend lists to manage

No app required for recipients

Sharing auto-expires

Recipients see your ETA

Recipients don't need to have the app installed to view a Glympse and yourlocation is only shared for the duration you specify. When the timer on your Glympse expires, you are no longer sharing.

Ever wonder where a friend or a loved one is? The Glympse Request feature lets you reach out to anyone with a request that they share a Glympse of their location with you.

From the Map screen in the Glympse app, simple tap on Glympse button and then choosethe Request button and enter the mobile number of the person you wish to send the request to. Just like a regular Glympse, the Glympse Request comes through as a simple link so anyone with a smart phone can respond.

When the recipient clicks on the link, they are taken to a web page where they can accept or decline the request. Once the request is accepted,the Glympse app opens on their smart phone allowing them to share their location with you with a single tap.

Okay, so you might be wondering what happens if the recipient doesn't already have Glympse on their phone. Well, we've got that scenario covered too. When the recipient taps your link agreeing to share their location, if they don't already have Glympse on their phone the link will take them to the appropriate app store to download Glympse. When they open the Glympse app for the first time, the app will recognize that they were trying to send a Glympse and will automatically prepare the Glympse for them so all they have to do is tap Send.

In Glympse for Auto, you can request someone's location two ways:

A recent Glympse sentwithin the main Glympse app (Recently Used).

From your recent phone contacts (Recently Contacted).

To Request a Glympse:

Launch the app, and tap Request from the main menu.

Toggle between Recently Used and Recently Contacted.

Tap a Contact.

Tap OK on the confirmation.

When the user confirms, you'll be able to view them on the map.

Unlike other location apps, Glympse allows you to share your live location with others updated in real time. This means that under normal circumstances, the Glympse app updates your location every 5-10 seconds forthe time period you have chosen to share your location.

The Glympse app does, however, require a data connection in order to share your location. The frequency of updates can change depending on network connectivity, battery level, speed and other environmental factors.

Also, to optimize power consumption (and help extend your battery life) Glympse decreasesthe frequency of location updates when your Glympse is not actively being viewed. When a recipient begins viewing your Glympse again, the Glympse app will begin uploading location points again so that viewers can again see your latest position on the map.