


Diverse employees at Godiva Chocolatier have rated Team, Retention, and Manager as the highest categories they have scored
Women at Godiva Chocolatier have rated Environment, Team, and Retention as the highest categories they have scored
Godiva Chocolatier employees are -31% more likely to recommend Godiva Chocolatier as a great place to work
| 32% | Promoters |
|---|---|
| 5% | Passives |
| 63% | Detractors |
Working at Godiva Chocolatier is rated below average by 21 employees, across various culture dimensions. Godiva Chocolatier employees rate eNPS highest among all categories, and think that CEO Rating and Work Culture have the most room for improvement, putting Godiva Chocolatier’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in New York. See below in detail how working at Godiva Chocolatier was rated by employees.
Overall Company Culture at Godiva Chocolatier is rated D-
Last updated months ago
Godiva Chocolatier ranks in the Bottom 10% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Out of 20 Godiva Chocolatier employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Godiva Chocolatier improve their work culture.
| Positive Reviews | 82% |
|---|---|
| Constructive Feedback | 18% |
What is most positive about the culture and environment at your company?Employees and some higher ups
What are some of the best things about your team?Most of my employees are friendly and outgoing
What are some of the best things about your team?We work on projects supporting an iconic brand.
Why do you feel undervalued and what would make you feel better about your compensation?I just would like an average amount of hours
What does the leadership team need to get better at?There needs to be better communication from the higher ups and those who work in the store. Those who work in the corporate office need to stop looking down at the chocolatiers. The district manager thought she was so much better than us and was very rude and fake.
What's going wrong and how can it be improved?This company needs to be more organized and everyone from different levels need to actually work together as a team instead of looking down on another.
Since 1926 GODIVA has been the premier maker of the fine Belgian chocolate.
Godiva's mission statement is to go global and to promote a high qualityproduct and service. Godiva chocolate is made to bring sheer delight to theircustomers.
| Headquarter | New York City, NY United States of America |
|---|---|
| Website | www.godiva.com |
| Founding Date | 1926 |
| Tel | 12129845900 |
Godiva Chocolatier competitors include Ghirardelli Chocolate, Lindt & Sprüngli, and Starbucks. Godiva Chocolatier ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Godiva Chocolatier compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
21 employees at Godiva Chocolatier have reviewed Godiva Chocolatier across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 21 Godiva Chocolatier employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Godiva Chocolatier are mostly dissatisfied with their total compensation at Godiva Chocolatier, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Godiva Chocolatier are not very pleased with their team. 21 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Godiva Chocolatier are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Godiva Chocolatier believe the environment at Godiva Chocolatier is negative. Most Participants believe the pace of work at Godiva Chocolatier is moderate. About 50% of the employees at Godiva Chocolatier work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Godiva Chocolatier are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in New York about their company is that it was very prepared on their first day. New York employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Godiva Chocolatier employees have provided insight into whether or not they clearly understand Godiva Chocolatier's KPIs and OKRs.
Annie’s approval rate is lower compared to CEOs at similar sized companies, putting Annie in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in New York. Annie Young-Scrivner’s employees rank Godiva Chocolatier in the Bottom 20% for Team, in the Bottom 15% for Environment, and in the Bottom 15% for Manager. Young-Scrivner is generally unpopular with Godiva Chocolatier employees, but ranks especially low with employees with 1 to 3 Years experience. However, Caucasian employees have a slightly more favorable view of the CEO. When compared to Godiva Chocolatier’s competitors, Annie Young-Scrivner ranks below both Starbucks CEO Howard Schultz and Ghirardelli Chocolate CEO Joel Burrows.
The Godiva Chocolatier Executive Team is rated a “D-” and led by CEO Annie Young-Scrivner, Senior Vice President Of Sales Jill Riemenschneider, and Chief Marketing and Innovation Officer John Galloway
Annie Young-Scrivner CEO / President
Annie Young-Scrivner serves as the CEO / President of Godiva Chocolatier.
Jill Riemenschneider Senior Vice President Of Sales
Jill Riemenschneider serves as the Senior Vice President Of Sales of Godiva Chocolatier. Jill started at Godiva... read more
John Galloway Chief Marketing and Innovation Officer
John Galloway serves as the Chief Marketing and Innovation Officer of Godiva Chocolatier. John started at Godiva... read more
Virginie Costa Global CFO
Virginie Costa serves as the Global CFO of Godiva Chocolatier. Virginie started at Godiva Chocolatier in August of 2018.... read more
Fred Rodriguez Director of Customer Marketing North AMerica
Fred Rodriguez serves as the Director of Customer Marketing North AMerica of Godiva Chocolatier.
Christopher Scinto Vice President Global Design, Visual Merchandising & Store Development
Christopher Scinto serves as the Vice President Global Design, Visual Merchandising & Store Development of Godiva Chocolatier.
Maria Williams VP global design
Maria Williams serves as the VP global design of Godiva Chocolatier.
Greg Young Global Category Head - Food & Beverages
Greg Young serves as the Global Category Head - Food & Beverages of Godiva Chocolatier.
Brett Barnello VP Head of North America Supply Chain
Brett Barnello serves as the VP Head of North America Supply Chain of Godiva Chocolatier.
How much do people at Godiva Chocolatier get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Godiva Chocolatier is $120,879, or $58 per hour, while the estimated median salary is $116,969, or $56 per hour.
At Godiva Chocolatier, the highest paid job is a Corporate Counsel at $242,120 annually and the lowest is a Sales Associate at $45,726 annually. Average Godiva Chocolatier salaries by department include: Marketing at $91,404, Business Development at $103,637, Customer Support at $83,491, and Operations at $89,392. Half of Godiva Chocolatier salaries are above $116,969.
12 employees at Godiva Chocolatier rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 36 ratings) while 12 employees at Godiva Chocolatier rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 12 ratings).
Salaries contributed from Godiva Chocolatier employees include job titles like SysAdmin. Comparably data has a total of 1 salary records from Godiva Chocolatier employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $91k | $91k | 17th Percentile |
33rd Percentile $115k | $115k | 33rd Percentile |
50th Percentile $178k | $178k | 50th Percentile |
67th Percentile $237k | $237k | 67th Percentile |
83rd Percentile $270k | $270k | 83rd Percentile |
100th Percentile $302k | $302k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Godiva Chocolatier score the company 55/100 across various culture categories, placing Godiva Chocolatier in the Bottom 20% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Godiva Chocolatier across various culture dimensions.
Godiva Chocolatier PTO policy is a critical component of the benefits package offered to employees.

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Sales | 100% |
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Who is the CEO of Godiva Chocolatier?
Godiva Chocolatier CEO is Annie Young-Scrivner, their score by employees is 46
What is Godiva Chocolatier eNPS?
The eNPS for Godiva Chocolatier is -31
What is the salary for IT Support Engineer in Godiva Chocolatier?
IT Support Engineer average salary in the US is 106k
What are the salaries in the Engineering in Godiva Chocolatier?
The average salaries for Engineering in Godiva Chocolatier is 148k
Who are Godiva Chocolatier competitors?
Godiva Chocolatier main competitors are Ghirardelli Chocolate, Lindt & Sprüngli, Starbucks