GoWireless Mission, Vision & Values

GoWireless Mission Statement

Pledge I am committed to my team, company and customer’s positive experience today, tomorrow and in the future. Everything starts with me and ends with us. Customers We believe that our customers are our greatest asset, and we work hard every day to exceed their expectations by listening to and fulfilling their needs and treating them with respect and dignity. We strive to create lasting relationships to ensure we have future opportunities to serve them in our stores and on our website. We will be their wireless retailer of choice. Employee Every employee has a role in the success of the company. We foster an environment where we all thrive by providing opportunities for development and advancement. We encourage sound decision making and ways to challenge our skills and problem-solving abilities. We provide a nurturing environment where we feel safe and valued, resulting in loyalty and commitment to the objectives of the company. Empowerment When making decisions, we know that if it is the right thing to do for our customer and the right thing for our company, then we can and should do it. We are personally empowered to create positive customer experiences and company profitability every day. Employer of choice We strive to be an employer of choice offering every employee opportunity, development, consistency, and recognition. We accept each other and work as a team to achieve our common goals. We are proud of our company, team members and the accomplishments we create together. We reward our successes and use our challenges as a guide to better ourselves and our company. Team As part of the GoWireless Team, I am committed to our customers, my own development and assisting with the development of others on my team. Our positive attitude begins with me. I hold myself and others on my team responsible for promoting success for my customer, myself, my team and our company. Everything starts with me and ends with us.