Gusto Outlook Employee Reviews | Comparably
Gusto Claimed Company
"Gusto is a provider of cloud based payroll, benefits and worker's compensation processing solutions for businesses." read more
EMPLOYEE
PARTICIPANTS
144
TOTAL
RATINGS
1399
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Gusto Outlook Employee Reviews

What makes you most happy at work?

Helping, legitimately helping. Adding value and solving problems.

Review from HR Dept

I worked remotely and appreciated the flexibility it gave me.

Flexibility, no pressure at work, life and work balance

The folks I work with and the mission I am dedicated to.

Everyone is great and management is very understanding and does not micromanage.

being able to help people

- The people - Our product - Gustomers - Executive staff - Leadership team - My ICs - Free lunch - Free snacks - Development (personal and professional)

I love everything, the company, the product, the team, the PE, and lunch and snacks

Helping our customers, solving problems, and interacting with my coworkers.

What's going wrong and how can it be improved?

Spend more time understanding what the issues are and working to fix them

Remove a lot of the executive staff, particularly in the Data Org. They are huge blockers.

there is not enough transparency on what we can and cant do for customers. also the website is confusing as hell. just be honest and stop trying to churn and burn.

Overall working at Gusto is depressing. Most people are acting happy but are deeply afraid and will stab you in the back. Many leaders are obviously oblivious or are narcissists taking advantage of the CEO. So difficult to experience such a terrible work culture.

Review from HR Dept

There are no clear expectations at this company. Those who are "popular" (think high-school) do well, while others get all of the busy work.

What do you like best about your company?

Mission and values are rooted in everything we do at the company.

Review from HR Dept

What would you most like to see improved at your company?

Transparency and direct communication from leadership

Review from HR Dept

Review Sentiment at Gusto

64
64%
36
36%

About Gusto's Outlook

C
64/100

Where This Score Ranks Gusto's Outlook

BOTTOM
40%

In the Bottom 40% of 2020 similar size companies on Comparably

BOTTOM
30%

In the Bottom 30% of 789 companies in San Francisco

6th

6th place versus 5 competitors rated on Comparably

Gusto's Outlook is scored a C by 227 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Gusto's Outlook score is an accurate reflection of their overall culture score, with employees rating Outlook to be similar to Gusto's overall culture sentiment. Use the filters below to understand Gusto employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Ethnicity - Hispanic or Latino
    +32%
  • Department - Product
    +31%
  • Ethnicity - Asian or Pacific Islander
    +28%

Rate Outlook the Lowest

  • Department - HR
    -1%
  • Experience - 6 to 10 Years
    +3%
  • Ethnicity - Caucasian
    +8%

How Gusto's Outlook Score is Calculated

FILTER RATINGS BY

Results from 131 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

65
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic26%
Good40%
Neutral13%
Bad13%
Terrible8%
How do your customers perceive your company?
AnswerPercent
Yes58%
No42%
Are you typically excited about going to work each day?
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