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Humiliating, horrific, demoralizing, underpaid, underappreciated.
What do your coworkers need to improve and how could you work together better?
Imagine the upper-class high school "clique." That is what Gusto is.
What needs to change to make the company culture better?
Significantly increase pay in correspondence with what the actual workload is.
What would you improve about your company's interview process?
Actually hire people who would benefit from the Gusto product, and not upper-class know-it-alls.
What's going wrong and how can it be improved?
There are no clear expectations at this company. Those who are "popular" (think high-school) do well, while others get all of the busy work.
Why do you feel undervalued and what would make you feel better about your compensation?
-No vacation time. Don't be fooled by the "unlimited" vacation time. You will never get it. You will work, work, work, and wonder when that vacation time is coming, and then it will be back to work, work, work. - Your job description will not be what you are doing.
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