Gusto Employee Reviews
Out of 110 Gusto employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Gusto improve their work culture. The HR team, with 56% positive reviews, reports the best experience at Gusto compared to all other departments at the company.
What does the leadership team need to get better at?
listen to your employees? yall literally have no idea what is going on but manage to make the workflows worse for us
Living values, instead of just talking about them.
Review from HR Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Pay raises that keep with inflation. Equity that acknowledges how horrible the market value is. Refreshers that make it worth it to stay more than 3 years.
Getting paid more would be nice
Overtime work is basically mandatory and there is little acknowledgement of the impact people make trying as hard as they can to succeed.
Review from HR Dept
-No vacation time. Don't be fooled by the "unlimited" vacation time. You will never get it. You will work, work, work, and wonder when that vacation time is coming, and then it will be back to work, work, work. - Your job description will not be what you are doing.
Getting paid market rates or offer better equity. Today, you're not doing either.
What do your coworkers need to improve and how could you work together better?
Imagine the upper-class high school "clique." That is what Gusto is.
What needs to change to make the company culture better?
Trust the people you employ
Remember why they named managers "People Empowerers" and actually create opportunities for impact instead of directing people whose work you don't even really understand.
actually focus on making this product better, lay your employees market value, and either train management properly or get rid of som of them? we literally have PEs (people empowerers) who have PEPEs - which is both comical and pointless, especially when you factor in them being completely useless
Significantly increase pay in correspondence with what the actual workload is.
What would you improve about your company's interview process?
Misrepresented scope of role and expectations
Actually hire people who would benefit from the Gusto product, and not upper-class know-it-alls.
What's going wrong and how can it be improved?
Spend more time understanding what the issues are and working to fix them
Remove a lot of the executive staff, particularly in the Data Org. They are huge blockers.
there is not enough transparency on what we can and cant do for customers. also the website is confusing as hell. just be honest and stop trying to churn and burn.
Overall working at Gusto is depressing. Most people are acting happy but are deeply afraid and will stab you in the back. Many leaders are obviously oblivious or are narcissists taking advantage of the CEO. So difficult to experience such a terrible work culture.
Review from HR Dept
There are no clear expectations at this company. Those who are "popular" (think high-school) do well, while others get all of the busy work.
What would you most like to see improved at your company?
Transparency and direct communication from leadership
Review from HR Dept