Harver FAQs
Harver's Frequently Asked Questions page is a central hub where its customers can always go to with their most common questions. These are the 92 most popular questions Harver receives.
Frequently Asked Questions About Harver
The application is supported by the most up to date versions of Google Chrome,Mozilla Firefox, and Safari. If you aren't sure if you are running the most recent version of these browsers, you may update your browser using the links below.
Update Google Chrome
Update Mozilla Firefox
Update Safari
Contact Harver Support
If you are using the updated version of the above-listed browsers but are still experiencing difficulty, please contact the Harver Support Team.
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View ArticleBefore you to record the Virtual Interview, please ensure the following:
Your camera and microphone are connected and tested to record
You have access to a reliable Wi-Fi/internet connection
You're using a full screen
Tips to help you record your video interview:
Prepare as you would with any other interview
Be aware of the time you have to respond. It is recommended to prepare your responses ahead of time
Try to look directly into the lens of the camera
Use the microphone on your headset for better sound quality
Be yourself!
If you are having trouble with your desktop or laptop, you can try using your smartphone for this portion of your application. When using your phone, please be sure to download the Google Chrome application. Be sure to *copy and paste* the application link into the browser application. Please note, if you are using an iPhone 5 or a phone with a similar sized screen, you will be unable to complete the application via a mobile device.
If you receive a message that access to your camera has been forbidden,you will need to allow the application to use your microphone and camera in your security settings. See the examplesbelow for how you can enable camera and microphone access for various browsers.
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Update your browser security settings
Google Chrome
Safari
Firefox
*Please note: If you receive an error while recording your video interview,you will need to refresh the page and start from the beginning.
Additional Troubleshooting:
If you have completed the steps above but still cannot record recording the Virtual Interview we suggest also double-checking the following:
- Attempt to locate/use a different or more updated computer using only the Chrome browser with the most updated version.
- Use your phone to record by downloading the Google Chrome browser app. After downloading the app, please copy and paste the link you have used to log into the application into the Chrome browser. Please note, you MUST copy and paste and not just click the link. Copying and pasting will allow the recording to work as it should.
Contact Harver Support
If you have completed the steps above but are still experiencing difficulty recording the Virtual Interview we suggest reaching out to Harver's support team.
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View ArticleWe understand that life happens and you may need to restart your application. If you want to re-do your online application, we advise you to contact the company you applied for directly. The company will need to decide if you are allowed to re-do your application as the Harver Support Team does not have the authority to make this decision. If the company decides you can re-do an application, your account, including all your personal data and test results, will be deleted from our system.You then have to register via the vacancy link again so that you can start at the beginning of your application.
The company can also reach out to us with your name, email, and vacancy at support@harver and we can reset your application if you have not yet submitted it.
If you don't have any contact details of the recruiters of the company you applied for, you can always contact the Harver Support Team.They will ensure that your question will reach theright person and department.
View ArticleIf you were unable to find your answeron the Harver Support pages and would like to Harver's Support team by email please complete the support here.
You can also contact Harver's Support team by phone. Depending on your location, please use the phone number dedicated to your country below:
Country
Number
Australia
+61 391147844
Austria
+43 720710741
Belgium
+32 38081459
China
+86 9501358906906
Denmark
+45 78793189
France
+33 170712704
Germany
+49 69153200800
Hungary
+36 18480654
Indonesia
+62 2127899611
Japan
+81 345895173
Luxembourg
+352 28480882
Mexico
+52 5571000458
Netherlands
+31 202400212
Norway
+47 21932937
Poland
+48 221168282
Portugal
+351 210009972
Singapore
+65 31579348
Spain
+34 911196177
Sweden
+46 850927926
Switzerland
+41 445510593
Thailand
+66 600024113
United Kingdom
+44 3306060760
USA
+1 347-835-4966
View ArticleIf you are experiencing issues with navigating to the next step in your online application, please see the following examples on how to overcome common challenges with navigating to the next step or clicking the 'next' button:
Next step in the Cultural Fit Test: check this support article
Next step after Document Upload:check this support article
Next step in theSituational Judgement Test or Work Simulation Game: check this support article
Next step in thePersonality Questionnaire: check this support article
Additional questions
If you can't click on 'Next' after completing this section, it is likely that there are required questions left to answer. If an essential question has been missed, it will be outlined or highlighted in red as shown in the examples below.
Example 1: Failing to select a start date.
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Example 2: Entering less than the minimal number of available hours for the vacancy.
Personality test
Similar to the "Additional Questions" section, if you are unable to click on the "Next" button, it is likely that a statement was left unanswered. To avoid this, please check and confirm you have answered all the required statements. If you have left a statement unanswered, it will be highlighted in red as shown in the example above.
Additional Troubleshooting
Additionally, please make sure you are using the most updated version of the Google Chrome browser. We also recommend using the browser in incognito mode when possible. Please see the instructions here.
Contact Harver Support
If you have followed the steps above but are still experiencing difficulty clicking the 'Next' button, please contact the Harver Support Team.
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View ArticleIf you are unable to click on "Next" in the Personality Questionnaire,it is likely that a statement was left unanswered. If you have left a statement unanswered, it will be highlighted in red.To avoid this, please check and confirm you have answered all statements.
Contact Harver Support
If you still have troubles withnavigating to the next step, please contact the Harver Support Team.
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View ArticleHow to register
Follow the steps below to register and to begin the process of logging into your application:
Enter your email address
Click on 'Start'
Enter your password. Please make sure to use a password that contains a minimum of eight characters using both uppercase and lowercase characters.
Review & Accept the privacy policy
Review & Accept any additional consent boxes (if applicable)
Verify that you are not a robot
Click on 'Start'
You will receive a confirmation email after you have registered successfully that will allow you to login in.
The below video will guide you on how to create an account:
What if the "Start" button is not clickable?
You will not be able to click the "Start" button if you have not completed all the required fields such as entering a valid emailaddress or password. To avoid this, make sure all required fields are filled (e.g., your email and password are correct, and all applicable boxes are checked, etc.)
What is the password policy?
Harver's password policy requires a minimum of eight characters with upper- and lowercase letters.
Check this article if you have trouble signing in.
Contact Harver Support
If you have followed all steps above but are still unable to register or sign in, please contact Harver's support team with the contact information below.
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View ArticleHow To Log into Harver:
Enter your email address
Click on "Start"
Enter your password
Click on "Start"
Youare now signed in
What if the Login "Start"button is not clickable?
You will not be able to click the "Start" button if you have not completed all the required fields such as entering a valid emailaddress or password. To avoid this, make sure all required fields are completed appropriately (e.g., your email and password are correct, and all applicable boxes are checked, etc.)
What is the password policy?
Our password policy requires a minimum of eight characters with upper and lowercase letters.
Resetting my password
Follow the steps below steps to create a new password:
Enter your email address
Click on "Start"
Click on "Forgot password."
You will receive an email to reset your login credentials
*If you do not receive the email, please search the spam and junk folders of your email inbox for the new login information
Contact Harver Support
If your issue is still occurring please contact the Harver Support Team. They will be able to reset your password for you.
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View ArticleIf you are unable to click on 'Next' in the Cultural Fit assessment, it's likely you haven't divided all the available stars between the different statements appropriately. To avoid this, please confirm you have distributed all ten stars between the various statements before attempting to continue.
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The video below guides candidates on how todistribute all ten stars to allow them to move forward in the assessment:
Additional Troubleshooting:
Please also make sure you are using the Chrome browser on the most updated version. If you can, please attempt the assessment in incognito mode. You can find the instructions here.
Contact Harver Support
If you are still experiencing difficulty accessing and clicking the 'Next' button in the Cultural Fit Module, please don't hesitate to contact the Harver Support Team with the contact information below.
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View ArticleIf you were unable to find your answer on the Harver Support pages and would like to speak to a Support Agent from Harver, please feel free to give us a call.
You can always contact us by email if your country is not listed.
Country
Number
Australia
+61 391147844
Austria
+43 720710741
Belgium
+32 38081459
China
+86 9501358906906
Denmark
+45 78793189
France
+33 170712704
Germany
+49 69153200800
Hungary
+36 18480654
Indonesia
+62 2127899611
Japan
+81 345895173
Luxembourg
+352 28480882
Mexico
+52 5571000458
Netherlands
+31 202400212
Norway
+47 21932937
Poland
+48 221168282
Portugal
+351 210009972
Singapore
+65 31579348
Spain
+34 911196177
Sweden
+46 850927926
Switzerland
+41 445510593
Thailand
+66 600024113
United Kingdom
+44 3306060760
USA
+1 347-835-4966
View ArticleAfter successfully completing each step in your application, your results will be saved. It is not possible to go back and resubmit an assessment or change your answers.
Did you accidentally make a mistake in your application?Please contact the Harver Support Team. Please let them know at which step you made a mistake and why you would like to resubmit the assessment. The Harver Support Team will review the submitted request along with the company you are applying too and follow-up with a response if this can be completed or not.
Do you want to change something to your personal information? Please contact the Harver Support Team and let them know what you are looking to change. The support team will process the submitted request.
Check this article if you are looking to cancel your application.
View ArticleIf you are unable to click on 'Next' in the Situational Judgement Test or Work Simulation Game, it's likely you haven't divided selected the best answer (thumbs up) and the worst answer (thumbs down) to click the "Next" button.
This video below shows how toselect the best and worst answer:
If you only have chosen one answer, you will not be able to continue to the next question as shown below. Only one answer is chosen:
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The "Next" button will only be clickable if you haveselected the best answer (thumbs up) and the worst answer (thumbs down):
Contact Harver Support
If you still have troubles withnavigating to the next step in the Situational Judgement Test, please contact the Harver Support Team.
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View ArticleWhat is a Magic Link?
A Magic Link is a specific link made just for you, allowing candidates to log in without the use of a password. All Magic Links are valid for 1 hour and are sent to the email address you used to register.
I am using the Magic Link but it has expired.
If you click on the latest email with a Magic Link and follow that link, you will be directed to the login page. If the link has indeed expired, you will be prompted to enter your email address and a new link will be sent to you via email.
It is important that you check your email soon after and find the most recentemail with a new link. From here, you will be brought back to your assessment and will be able to continue as normal.
I'm being looped back to the login page and unable to enter into my assessment. What can I do?
If you are unable to enter into your assessment, please make sure you are checking the correct email inbox for the Magic Link email. Also, make sure you are using the most updated version of the Chrome browser. Try to refresh the page and clear your cache in that browser.
Contact Harver Support
If you are unable to log in by following the steps above, please don't hesitate to reach out to Harver's support team so they can assist you.
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View ArticleAfter completion of your online application, your results will be shared withthe recruiters of the company you have applied too. They will review your online application and results and will contact you as soon as possible.
Contact the company you applied for
If you want to know more about the next steps of your application, you have to contact the recruiters of the company you applied for directly.
If you don't have any contact details of the recruiters of the company you applied for, you can always contact the Harver Support Team.They will ensure that your question will reach theright person and department.
View ArticleThe Personal Information module is one of the “Basics”. In this module, you will be able to ask standard questions to the candidate. You will also have the ability to make these questions optional or required to answer before moving to the next section.
Examples of questions include: Name, Address and Birthdate.
Questions are available to view in Vacancy Settings.
In this module, the background image, title and introductory text can be adjusted.
Candidate view
Module settings
View ArticleThe Document Upload module is one of the “Basics”. In this module, you will have ability to request the candidate to upload documents such as a resume, CV or cover letter.
To change what documents are required you can navigate to Vacancy Settings.
In this module, the background image, title and introductory text can be adjusted.
Candidate view
Module settings
View ArticleEach individual company will decide if you can view your results.If the company has enabled this feature, you will have the ability to click on the button 'My Results' to see your results as in the image below:
contact
If you decide to view your results at another time, you may log in again with your registered email address and password via the link you received in the registration email. After logging in you will be directed to your results.
Contact Harver Support
If you cannot access your results, if you would like more feedback, or if you have questions other questions about your results, don't hesitate to the Harver Support Team. They are happy to help!
View ArticleIf you are experiencing issues with loading the web-page, please see below to troubleshoot.
Refresh your page
Log out
Refresh your browser page
Log in
Refresh your cache
Log out
Refresh the cache of your browser; check this page if you don't know how to refresh your cache: http://www.refreshyourcache.com/en/home/
Log in
Switch internet browser
Log out
Use another internet browser to open the application; the application is supported by the most recent versions of Google Chrome,Mozilla Firefox, Safari and Microsoft Edge. Check this article about the browsers that are supported.
Log in
Contact Harver Support
If you still have troubles with loading the page, please contact the Harver Support Team.
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View ArticleApersonality questionnaire module measures personality constructs; important indicators of an individual's behavior, traits, and style. The measurement is used to select and match candidates on the basis of the individual behavioral differences.
If a vacancy profile has behavioral requirements this module is suitable for finding the ideal candidate.
View ArticleAfter completion of your online application, your results will be shared withthe applicable recruitment team. Upon reviewof your online application, the applicablerecruitment team will contact you at their earliest convenience.
Note: in most cases, the company will contact you within two weeks but this differs per company and vacancy.
Contact the company you applied for
If you would like to know more about the next steps of your application, you will need to contact the recruitment team of the company you applied for, directly.
If you don't have any contact details of the recruiters of the company you applied for, you can always contact the Harver Support Team.They will ensure that your question will reach theright person and department.
View ArticleEmails are sent to candidates when the status of the candidate profile changes (except the reminder emails). The content of those emails is set in the email templates.
The emails are automatically filled with standard content
The email templates are set for every language separately
The registration email and completed email cannot be turned off (grey toggles at first two templates)
All other emails can be turned off, which means they will not be sent
All emails contain tags that will be filled in automatically, such as the candidate’s name or the vacancy name they are applying for.
Reminder emails are sent 2 days or 7 days after registration if the candidate’s profile is not complete yet.
How to adjust email templates:
Go to the account settings, Email Templates screen
Click on the email you want to adjust to open it
Adjust the text, but make sure the tags are still correct
Click on Save
Tag list:
${email}
${firstName} (can not be used in register email)
${vacancyTitle}
${accountName}
${vacancyLink}
${accountName}
How to adjust email templates for other languages:
Email templates are always available in all languages.
Go to the account settings, Email Templates screen
Choose a language from the drop-down in the upper right corner
Click on the email you want to adjust to open it
Adjust the text, but make sure the tags are still correct
Click on Save
Step 2:
View ArticleThe HEXACO model of personality structure is a six-dimensional model of human personality. Its six factors, or dimensions, include Honesty-Humility (H), Emotionality (E), Extraversion (X), Agreeableness (A), Conscientiousness (C), and Openness to Experience (O). Each factor is composed of several lower-level traits (also called ‘facets’) indicating high or low levels of the factor (see section Scale Description for more detailed information on the factors and facets).
The HEXACO model distinguishes itself from the Big Five personality model by taking a 6thpersonality dimension into account: Honesty-Humility. Based on several reanalyzes of datasets on which the Big Five was based, researchers have concluded that the HEXACO model better captures the full range of personality. The extra Honesty-Humility scale complements the Big Five scales, thus providing a more complete measurement of personality. Honesty-Humility is closely related to behavioral traits associated with integrity. Apart from the extra Honesty-Humility dimension, two of the HEXACO dimensions, Emotionality and Agreeableness, are also somewhat different from its Big Five counterparts, Neuroticism and Agreeableness. The three remaining dimensions, Extraversion, Conscientiousness, and Openness to Experience are virtually identical in the HEXACO and Big Five models.
Further information about the HEXACO questionnaire& organization can be found on www.hexaco.org
View ArticleIf you are applying using a mobile or tablet:
The application is supported by the most up to date O/S versions of iOS and Android. If you are not sure if you are running the most recent version, you may check and update your O/S using the links below.
Update iOS
Update Google Chrome for iOS
Update Android
Update Google Chrome for Android
Check this article if you are still having trouble with loading your page.
Contact Harver Support
If you still have troubles with your browser, please contact the Harver Support Team.
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View ArticleAfter completing each step in your application, you can log out and your results will be saved upon your next login. While it's not possible to go back and re-do an assessment or change your answers once your application has been submitted, you can certainly take a break and log out after each section has been completed with the guarantee of your progress being saved. Be aware that you have to finish the whole section to ensure your progress is saved.
If you log out in the middle of a section, your progress and results will not be saved. You will have to start at the beginning of this section to continue and submit your results.
If you log out for any reason, you can log in again using your email address and password to continue your application.
If you don't have any contact details of the recruiters of the company you applied for, you can always contact the Harver Support Team.They will provide you with the appropriate contact to ensure that your question reaches theright person and/or team.
Contact Harver Support
If you still have questions about taking a break during your application or saving your progress, please contact the Harver Support Team.
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View ArticleYou may beasked to upload one or multiple documents (resume, letter, CV) during your online application. To make sure your document is uploaded successfully, you'll want to make sure your resume or CV meets the following criteria:
Valid document types: Word (.doc; .docx) and PDF (.pdf)
Document size: max. 10MB
Browser: make sure youare using the most recent version of Google Chrome,Mozilla Firefox, Safari or Microsoft Edge. Check this article to read more about browser support.
If a resume or CV is required for your application, you will be unable to click on 'Next' without uploading the document. The document that is needed will be highlighted in red as seen below:
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Contact Harver Support
If your resume or CV meets the requirements above and you are still experiencing difficulty in uploading your documents, please contact the Harver Support Team so they can help you with this.
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View ArticleYou may reach our Amsterdam office at +31 20 2400212 between 09h00 and 17h00 CET. If you wish to contact Harver outside business hours, please send an emailto [email protected]. Our Support Team will respond as soon as possible.
You may also reach out to our New York office at +1 347-434-6266 between 09h00 and 18h00 EST. If you wish to contact Harver outside business hours, please send an email to [email protected]. Our Support Team will respond as soon as possible.
View ArticleIf you are experiencing buffering and pages failing to load, we've found that typically this is an environmental issue. This means that your internet network could be an internet network that could be experiencing a temporary dip, resulting in your page to become stagnant, unable to load, or buffer. With this, we recommend a few things:
- Restart your modem. You may need to contact your Internet Service Provider for help with this, but there is typically a power button on the outside of the modem.
- Restart your computer in attempts to grab onto a better strain of connection near you.
- Try a different connection if there is another Wi-Fi option available. If you are able to connect to ethernet, that is even better as ethernet always provides a better connection
- Try using your mobile device with the Wi-Fi off
- Check to make sure your firewall is not blocking Harver.
Here are a few other troubleshooting steps to try:
Refresh your page
Log out
Refresh your browser page
Log in
Refresh your cache
Log out
Refresh the cache of your browser; check this page if you don't know how to refresh your cache: http://www.refreshyourcache.com/en/home/
Log in
Switch internet browser
Log out
Use another internet browser to open the application; the application is supported by the most recent versions of Google Chrome,Mozilla Firefox, Safari and Microsoft Edge. Check this article about the browsers that are supported.
Log in
Contact Harver Support
If you still have trouble with playing the videos, please contact the Harver Support Team.
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View ArticleThe Additional Question module is one of the “Basics”. In this module, both standard and custom questions can be asked to the candidate.
Examples of standard questions include: availability, years of experience and education.
Standard and custom questions are available in Vacancy Settings.
In this module, the background image, title and introductory text can be adjusted.
Candidate view
Module settings
View ArticleMost assessments in employee selection use a personjob (PJ) fit approach or method, to evaluate if a person matches on a specific job. PJ fit refers to the compatibility or match between an applicant’s attributes (e.g., knowledge, skills, abilities) and the attributes that are required to perform job demands
PO fit, on the other hand, refers to the level of congruence between an applicant’s attributes (e.g., personality, values, goals) and the attributes that characterize an organization’s unique work environment. This form of congruence addresses the compatibility between an applicant and an organization’s culture/climate (Kristof-Brown, Zimmerman, & Johnson, 2005).
View ArticleThe average person types between 38 and 40 words per minute, what translates into between 190 and 200 characters per minute. However, professional typists type a lot faster on average around 350 characters per minute.
Most jobs require their employees to have typing skills. The faster a person types, the faster they can communicate with others. If typing activities are a significant part of a job, especially within time constraints, this module can provide a valuable indication of job performance.
View ArticleAlthough often seen as "doing multiple tasks at the same time", a widely accepted definition of multitasking performance is the cognitive ability to perform “multiple task goals in the same time period by engaging in frequent switches between individual tasks”. Instead of multitasking researchers use the term ‘dual tasking’ or ‘task switching’ when two tasks are involved.
View ArticleFor a lot of different jobs being able to multitask can be an important skill for being a successful employee. Jobs that involve an individual to be able to handle different sources of information while responding accordingly or performing their tasks at the same time, within a limited time frame, can be seen as jobs with a multitasking element. Industries such as customer service, retail and hospitality are examples where a lot of jobs requiring this skill can be found. Of course, other industries with jobs that have multitasking elements can benefit from using this module in their assessment as well.
View ArticleThe multitasking module consists of two sub test that challenge candidates on different parts of multitasking ability:
Visual Task Switching: The test consists of a series of cards and it is up to the candidate to determine whether the symbol on each card is the same, partially the same, or different from the previous card. The characteristics that a symbol can differ on, are on color or shape. The candidate has 60 seconds of time to get as many symbols correct as possible.
The test measures the effectiveness of the ‘executive control’ part of cognition using the visual working memory and rule activation.
Alphanumerical Task Switching: The alphanumerical task switching test challenges the flexibility of switching between two sets of rules. The test consists of the presenting a card with a letter and a number depicted on it. The card shows up either at the top or bottom of the screen and depending on the location of the card, another rule applies.
This test measures the effectiveness of the 'executive control' cognitive stages of ‘goal shifting’ and ‘rule activation’.
View ArticleThe BrainGame module consists of three sub tests. Each measuring a unique part of general mental ability.
Cognitive Spatial Ability:
The cognitive spatial ability test or ‘Path Finding’ involves candidates having to tell which one of five simple figures can be detected in the more complex pattern. The applicant has 40 seconds of time to answer a single Path Finding-item.
Path finding measures the efficiency of the operation of the visuo-spatial and executive components of working memory.
Numerical Reasoning
The numerical reasoning test or ‘Crack the Code’ uses series of numbers that represent numerical sequences that have a logic based on arithmetic. The applicant sees an initial sequence from which a rule needs to be deducted. The candidate will then have to select the next number that follows the logical rule and choose an answer from five options. The applicant has 40 seconds of time to answer a single Crack the Code-item.
Numerical reasoning measures inductive reasoning, the efficiency of working memory and the ability to detect relations, discover periodicity, complete pattern descriptions and extrapolate numerical information.
Logical Reasoning
The logical reasoning test or ‘Puzzle’ is a logical reasoning task. Each item depicts an abstract pattern in a matrix. Candidates have to identify the missing segment that would correctly complete the matrix. The applicant has 40 seconds to answer a single Puzzle-item. As the test progresses, the rules become more complex and finding the solution more difficult.
The Puzzle game measures the ability to reason logically and the ability to perceive new relationships and patterns quickly.
View ArticlePerhaps the most commonly known definition of organizational culture is “the way we do things around here”. More specifically, organizational culture can be defined as the underlying beliefs, assumptions, values and ways of interacting that contribute to the unique social and psychological environment of an organization.
The culture of an organization provides organizational members with a sense of identity as well. Because they share common goals and work together to achieve those goals, people in organizations often feel dedication to the group as a whole.
View ArticleFrom a list of 39 indicators of effectiveness within the organization, two important dimensions were discovered by statistical analysis. Cameron and Quinn came up with four quadrants, corresponding to the four organizational cultures that differ strongly:
- Internal focus and integration versus External focus and differentiation.
- Stability and control versus Flexibility and discretion.
To the left in the graph, the organization is internally focused (what is important for us, how do we want to work) and to the right, the organization is externally focused (what is important for the outside world, the clients, the market). At the top of the graph, the organization desires flexibility and discretion, while at the bottom, the organization wants the opposite values: stability and control.
View ArticleWhen setting up the OCAI module within the Harver platform a benchmark can be set. This is achieved by filling out the OCAI assessment by a single person or multiple people from within the organization resulting in the OCAI cultural fit score of the organization.
A total of six dimensions are presented and it is asked to divide 10 stars over four alternatives that correspond to the four culture types for these six dimensions. This measures the mix of, or extent to which one of the four culture types dominates the present organizational or team culture.
Test takers will judge the following six dimensions of their organization:
Dominant Characteristics
Organizational Leadership
Management of Employees
Organization Glue
Strategic emphases
Criteria for success
View ArticleThe OCAI assessment results in four scores on each of the cultural types: Clan, Adhocracy, Market & Hierarchy.
These scores are calculated by looking at the percentage of stars that have been appointed on each dimension for a specific culture.
For instance: if 5 stars have been appointed to the cultural statement related to the ‘Clan culture’ for each of the six dimensions, this results in a total score of 50\% for that specific culture.
The scores on the four cultural types set by the organization during the benchmarking phase are compared to the candidate ‘ideal’ cultural type scores.
The percentages on the different cultural types for both the organization as the candidate are visible as results on the result page showing the distribution of culture.
View ArticleThe dimensionality and internal consistency properties the OCAI have been researched and excellent internal consistency indices (>.80 alpha) for each of the four factors have been found.
View ArticleVarious studies have investigated the dimensionality and internal consistency of the OCAI. All studies employed confirmatory techniques to examine the factor structure of the OCAI and results show that the four factor model underlying the OCAI is broadly supported by the confirmatory factor analyses. The studies provide evidence of psychometric properties of the OCAI and the validity of the instrument as a viable method of assessing organizational culture. The instrument also demonstrated predictive validity due to its array of significant relationships with job satisfaction, a common indicator of organizational health.
View ArticleDuring setup of the module on the Harver platform a choice can be made between 'exercise 1' and 'exercise 2'. To get a more accurate estimation of typing skill (at the cost of a longer assessment), both exercises can be chosen. This can be accomplished by adding the module a second time to the flow and choosing the other exercise within this module.
In most instances the higher the score on this module the higher the matching score will be. However, there can be a need to set a benchmark so the maximum matching score is achieved on a specific score. This score can be chosen during setup of the benchmark.
View ArticleAt the start of the typing module the candidate receives a short introduction and explanation of the test.
A choice can be made on using either one or two exercises in the test. Both exercises consist of 5 sentences and it is asked of candidates to retype the sentences exactly as they see them, as quickly as possible. For each exercise there is a maximum of five minutes to complete the test.
View ArticleThe typing test module is available in US English, Dutch, German, French & Spanish.
View ArticleSJT's are developed by performing a job analysis (JA) of a specific job or job group. This requires a thorough insight into the world of the employees of said job that can be attained by actual job performing observation and through interviews with employees and subject matter experts (SME's).
The goal of a job analysis is that SJT developers get a full understanding of the different situations employees face each day, their responses to these situations, and the impact it has on their job performance.
Based on the JA, a SJT developer constructs the SJT's.
View ArticleEach SJT question follows the same basic structure:
The SJT question starts with a situation description. This can be either:
A video showing a situation
An image showing and/or describing a situation
A text describing a situation
A question asking the candidate about the situation
Three answer possibilities are possible to present. Each describing a reaction to the question concerning the situation.
Choosing best & worst reaction from a set of predefined responses. A candidate both provides what they think is the 'best' and 'worst' response to the situation.
Optional: extra information might be available related to the SJT question that can provide more insight. This information can be accessed by clicking on the the button. In this example the button has the text: 'Check System' on it. This might show an image that represents part of the system available to an employee.
View ArticleA SJT flow consists of a X number of SJT questions interchanged by transitional pages. See below for an example of a candidate experience process:
View ArticleHarver offers the following possibilities of using SJT's within an assessment flow:
Build your own SJT: the module provides users with the opportunity to build their own SJT experience. Either text only, image or full video's, all can be implemented into the SJT part of the assessment.
Use one of the existing standard SJT's from Harver: there are a number of standard SJT scenario's available that can be used. Currently we provide the following: inbound call center, outbound call center or a combination of in- and outbound.
Let Harver build your SJT: with this option you will get a tailor made SJT. A team from Harver will conduct this in project form and will consist of a full job analysis, interviews, script writing and filming.
View ArticleA situational judgement test (SJT) presents a candidate with different situations and offers multiple options to respond to these situations. All situations presented are related to the job and challenges the procedural job knowledge required to be successful.
Does the candidate have a good understanding of effectively dealing with these situations? Do they know how they should respond? And also, how not to?
An extra advantage of the SJT's is that they provide candidates the possibility to experience what the job is like. If there is a difference in expectation and reality a candidate can choose to step out of the selection process saving time and effort for all involved.
Example of a SJT question
View ArticleThe typing module consists of either one or two different typing exercises.
Each exercise consists of 5 sentences with an input field under each sentence. Candidates are asked to correctly retype the sentences within these input fields and finish the exercise as quickly as possible.
At the end of a sentence a symbol indicates if errors still remain. If the sentence is correct the entire input field will 'grey out' and the candidate can't change the sentence anymore.
The sentences used are comprised of a combination of words, numbers and symbols covering a wide variety of possible combinations available on the keyboard.
View ArticleExercises are timed, characters per minute are calculated and accuracy is taken into account resulting in the raw typing speed score. This raw score is compared to a norm group. There are two different norm groups: for desktop and mobile. If the typing test has been completed on a desktop or laptop device, the score will be calculated based on the desktop norm group and if the test has been completed on a mobile device the mobile norm group is used.
This results in a norm-referenced score. If the test consisted of two exercises the scores are averaged and result in the final test score.
This matching score will be averaged with matching scores achieved on other modules resulting in a total matching score of the candidate on the vacancy.
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