With a commitment to people, Heffernan values a culture dedicated to serving its clients' needs in an effort to protect their valuable assets and assist in making smart decisions for their business or family. read more
Management needs to show appreciation to hard working employees.
What's going wrong and how can it be improved?
Certain branch managers are not leaders.
What did you like most about the interview process?
I thought I was entering a great company
Why do you feel undervalued and what would make you feel better about your compensation?
we are expected to help team mates - but not compensated for any of the help we provide.
What does the leadership team need to get better at?
Leadership needs to recognize that some of their managers may have been good at selling but are horrible in the "manager role".
What needs to change to make the company culture better?
As mentioned, make brokers understand the role of AM's and allow AM's the opportunity for growth. ALSO - if an employee doesn't want to drink at every single social event - they should not be shunned or excluded from any other events such as lunch or dinner events.
What do your coworkers need to improve and how could you work together better?
WORK and stop gossiping - just get your job done and stop relying on co-workers to always back you up. This is especially true for benefit brokers... they are highly compensated and have no clue on how to manage clients. They rely on AM's to do nearly all of their work
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