HGS USA LLC Employee Reviews
Out of 44 HGS USA LLC employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping HGS USA LLC improve their work culture. The Customer Support team, with 83% positive reviews, reports the best experience at HGS USA LLC compared to all other departments at the company.
What does the leadership team need to get better at?
There aren't any Leadership reviews of HGS USA LLC yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
More money since other places are offering 18
Not great. Never get told good job or get help when needed. Underpaid.
What do your coworkers need to improve and how could you work together better?
My coworkers were honestly one of the best parts of working here. I enjoyed working with my team and developed great working relationships over nearly five years. They were supportive, hardworking, and always willing to help each other. I have very little negative to say about my coworkers.
Posted 16 days ago
What needs to change to make the company culture better?
The company needs greater transparency, consistency, and respect in how employees are treated. Long-term employees should receive clear feedback, fair opportunities to address concerns, and proper communication before major decisions are made. A stronger culture would recognize loyalty and treatment
Posted 16 days ago
What would you improve about your company's interview process?
There aren't any Interviews reviews of HGS USA LLC yet.
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What's going wrong and how can it be improved?
Management team is not very helpful. Some Co workers don't do their job which created more work for others
Better pay and overall better opportunities for career advancement
Review from Customer Support Dept
The pay can be improved and more people would want to go to work.
Review from Customer Support Dept
Employees should be paid more for their hard work. The attendance policy should be less strict in order to facilitate a better work/home life balance.
Review from Customer Support Dept
What would you most like to see improved at your company?
I would most like to see improvements in management communication, transparency, and employee relations. Long-term employees should receive clear feedback and warnings when concerns arise, with a meaningful opportunity to address them before termination. Better raises and recognition for tenure woul
Posted 16 days ago