HGS USA LLC Employee Reviews
Out of 39 HGS USA LLC employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping HGS USA LLC improve their work culture. The Customer Support team, with 83% positive reviews, reports the best experience at HGS USA LLC compared to all other departments at the company.
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Cooparative, friendly, nice environment, knowledgable
They are great at leading.
Review from Customer Support Dept
good good system method system
They were understanding of issues outside of work.
Review from Customer Support Dept
It's a very positive environment.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of HGS USA LLC yet.
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What is the best part about your compensation package?
Incriment, and promotions, other benefits
The best part of my compensation package is the health insurance.
Review from Customer Support Dept
best way to move cannier is good
The account I'm on rewards you for sales and everybody is nice.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
More money since other places are offering 18
Not great. Never get told good job or get help when needed. Underpaid.
What are some of the best things about your team?
I feel comfortable asking questions, and always having help if needed!
good system for public transport drivers
My team supports one another.
Review from Customer Support Dept
There's a large turnover as call center work isn't for everyone, but the people who stay are great at what they do.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of HGS USA LLC yet.
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What is most positive about the culture and environment at your company?
Teamwork is most important to the company!
I work from home so the environment is always positive.
Review from Customer Support Dept
great human rights and island called upon
It's lively and happy, everyone gets along for the most part
Review from Customer Support Dept
We are supportive of one another, accomplishing our goals together.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of HGS USA LLC yet.
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What did you like most about the interview process?
Very friendly, asked great questios
Organized, efficient, relaxed, fair, friendly
Easy not a lot of questions
It was all through the phone and internet.
Review from Customer Support Dept
Friendly straight to the point
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of HGS USA LLC yet.
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What's going wrong and how can it be improved?
Management team is not very helpful. Some Co workers don't do their job which created more work for others
Better pay and overall better opportunities for career advancement
Review from Customer Support Dept
The pay can be improved and more people would want to go to work.
Review from Customer Support Dept
Employees should be paid more for their hard work. The attendance policy should be less strict in order to facilitate a better work/home life balance.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of HGS USA LLC yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of HGS USA LLC yet.
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