Hinduja Global Solutions Claimed Company
A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach. HGS has over 21,600 employees across 38 delivery centers in six countries, making a difference to some of the world’s leading brands across verticals. For the year ended March 31, 2022, HGS had revenues of Rs. 32,636.9 million (US$ 439 million).
Visit https://hgs.cx to learn how HGS transforms customer experiences and builds businesses for the future. read more
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Hinduja Global Solutions KPIs and OKRs
Employees’ understanding of Hinduja Global Solutions' KPIs and OKRs is essential for its success. Out of 1 Hinduja Global Solutions employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Manager's Role in Accomplishing Goals
A main function of a managerial role is to lead one’s subordinates. A manager at Hinduja Global Solutions is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Hinduja Global Solutions employees shared they generally receive helpful feedback once a year. Feedback and positive reinforcement are both conducive to meeting goals.
Are you typically recognized for the impact and accomplishments you make for your current company?
How often do you get valuable feedback on how to improve at work?
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