Hinduja Global Solutions Culture | Comparably
HR or Marketing?Claim Your Free Employer Account
Hinduja Global Solutions Claimed Company
A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach. HGS has over 21,600 employees across 38 delivery centers in six countries, making a difference to some of the world’s leading brands across verticals. For the year ended March 31, 2022, HGS had revenues of Rs. 32,636.9 million (US$ 439 million). Visit https://hgs.cx to learn how HGS transforms customer experiences and builds businesses for the future. read more
EMPLOYEE
PARTICIPANTS
114
TOTAL
RATINGS
792

Hinduja Global Solutions Company Culture

Hinduja Global Solutions Culture

This score is derived from employee ratings & reviews
4.1/5
Hinduja Global Solutions' Overall Culture is rated B

Top Rated Culture Dimensions

Hinduja Global Solutions CEO

Top 10%Top 10% of Similar Size Companies
Venkatesh Korla Hinduja Global Solutions' CEO
Venkatesh Korla
77 /100

Diversity at Hinduja Global Solutions

Top 50%Top 50% of Similar Size Companies
C+

Diverse employees at Hinduja Global Solutions have rated Professional Development, CEO Rating, and Retention as the highest categories they have scored

Women at Hinduja Global Solutions

Top 10%Top 10% of Similar Size Companies
A

Women at Hinduja Global Solutions have rated Professional Development, Manager, and Happiness as the highest categories they have scored

Hinduja Global Solutions eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 15%Top 15% of Similar Size Companies

Recommend to a Friend?

30

Hinduja Global Solutions employees are 30% more likely to recommend Hinduja Global Solutions as a great place to work

57%Promoters
16%Passives
27%Detractors

Working at Hinduja Global Solutions

Working at Hinduja Global Solutions is rated highly by 114 employees, across various culture dimensions. Hinduja Global Solutions employees are most satisfied about CEO Rating, Professional Development, and Executive Team categories, putting Hinduja Global Solutions’s culture in the Top 25% compared to similar sized companies on Comparably. See below in detail how working at Hinduja Global Solutions was rated by employees.

Overall Company Culture at Hinduja Global Solutions

B

Overall Company Culture at Hinduja Global Solutions is rated B

Last updated months ago

Top
25%

Hinduja Global Solutions ranks in the Top 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 114 Employees

View Results
0
20
40
60
80
100
Customer Support
47
Customer Support47

Hinduja Global Solutions Employee Reviews

Out of 82 Hinduja Global Solutions employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Hinduja Global Solutions improve their work culture.

65%
35%
Positive Reviews65%
Constructive Feedback35%

Positive Reviews From Hinduja Global Solutions Employees

  • What makes you most happy at work?
    GOOD TO START WORK LIFE BALANCE CARER
  • What is the best part about your compensation package?
    GGOD BETTER BUT STILL NEEED IMPROVEMENT
  • What do you like best about the leadership team?
    GOOD BETTER PRODUCT KNOWEDGE DEPTH INVOLVING

Constructive Feedback From Hinduja Global Solutions Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Worst pay package compare to other companies
  • What does the leadership team need to get better at?
    Need to be people centric and more approachable
  • What does the leadership team need to get better at?
    Better training to help us take phone calls

Hinduja Global Solutions Company Information

Hinduja Global Solutions Company Overview

A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach. HGS has over 21,600 employees across 38 delivery centers in six countries, making a difference to some of the world’s leading brands across verticals. For the year ended March 31, 2022, HGS had revenues of Rs. 32,636.9 million (US$ 439 million). Visit https://hgs.cx to learn how HGS transforms customer experiences and builds businesses for the future.

Hinduja Global Solutions was founded in 2000 and its current CEO is Venkatesh Korla. Since its inception 26 years ago, Hinduja Global Solutions has grown to 18000 employees.

Hinduja Global Solutions Mission, Vision & Values

Hinduja Global Solutions Mission Statement

Innovate, optimize, and grow our clients’ businesses with the perfect balance of people and technology.

Hinduja Global Solutions Vision Statement

Be the world’s leading expert in transforming customer experiences for the most admired brands.

Hinduja Global Solutions Values

  • Integrity - We deliver on our promises every time. Our word is our bond.
  • Excellence - We raise the bar higher and higher. Continuous innovation is in our DNA.
  • Collaboration - Your success is our success. We align everyone and everything needed to achieve our shared goals together.
  • Sustainability - We work to give. We care for our planet as well as our communities, people, clients. and partners.
  • Inclusivity - Together, we progress. We embrace differences and foster an environment of mutual trust, respect, and equality.
HeadquarterHGS, Gold Hill Square Software Park, 1st Floor, Bommanahalli, Hosur Road, Bengaluru
Karnataka 560068
India
Websitehgs.cx/
Founding Date2000
Tel9790934488
Company StatusPublic
StockHGS
Jobswww.joinhgs.com/
Social Sites
  • HGS enables the progress of every woman who is determined to rise and achieve. We are proud to have been listed amongst the 2021 Working Mother and Avtar 100 Best Companies for Women in India. We thank and congratulate our people who support our efforts to be a leading diverse organization. HGS is resolute in bringing opportunities to our people and expanding our inclusive workplace culture.
  • Halloween Day Celebration - HGS Jamaica
  • Our Employee Speak
  • Christmas Celebration - HGS India
  • HGS believes in walking the extra mile for our employees! We recently awarded certificates of recognition and education bursaries of $200 USD to our employees' children who passed their Grade Six Achievement Tests [GSAT], and are now making a mark in high school. These were handed out personally by our Global CEO, Partha DeSarkar.
  • Work Anniversary - HGS India
  • Festival Celebration - HGS India
  • Reward & Recognition Program

Hinduja Global Solutions Employees

Hinduja Global Solutions has 18000 employees. 114 employees at Hinduja Global Solutions have reviewed Hinduja Global Solutions across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 114 Hinduja Global Solutions employees give their leadership a grade of A-, or Top 15% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Hinduja Global Solutions are not very pleased with their total compensation at Hinduja Global Solutions, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Hinduja Global Solutions are generally satisfied with their team. 114 Participants grade the quality of their coworkers a B-. The majority believe the meetings at Hinduja Global Solutions are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Hinduja Global Solutions believe the environment at Hinduja Global Solutions is positive. Most Participants believe the pace of work at Hinduja Global Solutions is comfortably fast. About 66% of the employees at Hinduja Global Solutions work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Hinduja Global Solutions are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Hinduja Global Solutions - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Hinduja Global Solutions KPIs and OKRs

Employees’ understanding of Hinduja Global Solutions' KPIs and OKRs is essential for its success. Out of 1 Hinduja Global Solutions employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Hinduja Global Solutions CEO & Leadership

Hinduja Global Solutions CEO - Venkatesh Korla

Venkatesh Korla Hinduja Global Solutions' CEO
77 /100

Hinduja Global Solutions’s CEO Venkatesh Korla started in this role in 2025. Venkatesh’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably. Hinduja Global Solutions’s CEO is highly regarded especially by employees with 1 to 3 Years experience, employees identified with Other ethnicities, and Asian or Pacific Islander employees. However, employees with 3 to 6 Years experience, employees in the Customer Support department, and Male employees have a less favorable view of the CEO and believe there is room for improvement. Under Korla’s leadership, Hinduja Global Solutions employee respondents are most happy about their Professional Development and the company’s Executive Team. Perks And Benefits and Happiness are two areas, according to respondents, where Hinduja Global Solutions could stand to see real improvement.

Hinduja Global Solutions Leadership

The Hinduja Global Solutions Executive Team is rated an “A-” and led by CEO Venkatesh Korla, Senior Vice President - M & A and Strategic Partnerships Sreepathy Viswanathan, and Vice President Operations Mike Lee

  • Venkatesh Korla  CEO / President

    Venkatesh Korla CEO / President

    Venkatesh Korla serves as the CEO / President of Hinduja Global Solutions.

  • Sreepathy Viswanathan Senior Vice President - M & A and Strategic Partnerships

    Sreepathy Viswanathan serves as the Senior Vice President - M & A and Strategic Partnerships of Hinduja Global... read more

  • Mike Lee Vice President Operations

    Mike Lee serves as the Vice President Operations of Hinduja Global Solutions.

  • Kristin Baca SVP Portfolio Integration Executive

    Kristin Baca serves as the SVP Portfolio Integration Executive of Hinduja Global Solutions.

  • Prasanna Kumar Senior Vice President

    Prasanna Kumar serves as the Senior Vice President of Hinduja Global Solutions.

  • V Kumar Senior Vice President

    V Kumar serves as the Senior Vice President of Hinduja Global Solutions. V started at Hinduja Global Solutions in... read more

  • Jaime Nunez SVP Operations/IT

    Jaime Nunez serves as the SVP Operations/IT of Hinduja Global Solutions.

  • Andrew Kokes SVP - Global Head of Marketing

    Andrew Kokes serves as the SVP - Global Head of Marketing of Hinduja Global Solutions. Andrew currently resides in the... read more

  • Russ Uhlmann SVP Client Services

    Russ Uhlmann serves as the SVP Client Services of Hinduja Global Solutions. Russ currently resides in the Greater... read more

Hinduja Global Solutions Salaries

How much does Hinduja Global Solutions pay?

How much do people at Hinduja Global Solutions get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Hinduja Global Solutions is $131,853, or $63 per hour, while the estimated median salary is $130,595, or $62 per hour.

At Hinduja Global Solutions, the highest paid job is a Director of Sales at $227,740 annually and the lowest is a Receptionist at $38,531 annually. Average Hinduja Global Solutions salaries by department include: Design at $116,210, Customer Support at $68,810, Admin at $58,362, and Marketing at $110,433. Half of Hinduja Global Solutions salaries are above $130,595.

41 employees at Hinduja Global Solutions rank their Compensation in the Top 50% of similar sized companies (based on 122 ratings) while 39 employees at Hinduja Global Solutions rank their Perks And Benefits in the Bottom 40% of similar sized companies (based on 39 ratings).

Salaries contributed from Hinduja Global Solutions employees include job titles like Product Manager. Comparably data has a total of 0 salary records from Hinduja Global Solutions employees.

Last updated months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$98k
$98k17th Percentile
33rd Percentile
$129k
$129k33rd Percentile
50th Percentile
$186k
$186k50th Percentile
67th Percentile
$241k
$241k67th Percentile
83rd Percentile
$271k
$271k83rd Percentile
100th Percentile
$302k
$302k100th Percentile
$131,853*
Average Compensation
$130,595*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Hinduja Global Solutions Salaries by Department

Explore Hinduja Global Solutions Salaries

Diversity & Inclusion at Hinduja Global Solutions

Diverse employees at Hinduja Global Solutions score the company 66/100 across various culture categories, placing Hinduja Global Solutions in the Top 50% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Hinduja Global Solutions across various culture dimensions.

In our diverse and inclusive environment, every voice is valued, and unique talents are celebrated. At HGS, we take pride in uniting individuals with diverse abilities, hailing from all walks of life, cultures, backgrounds, races, and ethnicities. This showcases our commitment to upholding the values of individuality, equity, and inclusivity for all.

Ranked Culture the Highest

Women N/A/100
Men 51/100
Department - Customer Support
Diverse Employees 93/100
Tenure - 5 to 10 Years

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees 47/100
Department - Customer Support

Hinduja Global Solutions Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement

Office Perks

  • Free Food
  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

Hinduja Global Solutions PTO

Hinduja Global Solutions PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Hinduja Global Solutions Careers

Hinduja Global Solutions Jobs

Search

No Recent Jobs found for Hinduja Global Solutions on Comparably

Mark that you are interested and we will alert you when there are new positions available listed on Comparably

Let Hinduja Global Solutions Know You Want To Work There

Overview of Candidates Interested in Hinduja Global Solutions on Comparably

Candidates By Department

Customer Support
100%

Candidates By Location

Akron
100%

Frequently Asked Questions regarding Hinduja Global Solutions

What is Hinduja Global Solutions address?

Hinduja Global Solutions location is at HGS, Gold Hill Square Software Park, 1st Floor, Bommanahalli, Hosur Road, Bengaluru

Who is the CEO of Hinduja Global Solutions?

Hinduja Global Solutions CEO is Venkatesh Korla, their score by employees is 77

What is Hinduja Global Solutions eNPS?

The eNPS for Hinduja Global Solutions is 30

What is the salary for IT Support Engineer in Hinduja Global Solutions?

IT Support Engineer average salary in the US is 89k

What are the salaries in the Design in Hinduja Global Solutions?

The average salaries for Design in Hinduja Global Solutions is 116k

×
Rate your company