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74/100
Hinduja Global Solutions Claimed Company
A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach. HGS has over 21,600 employees across 38 delivery centers in six countries, making a difference to some of the world’s leading brands across verticals. For the year ended March 31, 2022, HGS had revenues of Rs. 32,636.9 million (US$ 439 million).
Visit https://hgs.cx to learn how HGS transforms customer experiences and builds businesses for the future. read more
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Hinduja Global Solutions Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
GOOD TO START WORK LIFE BALANCE CARER
Job satisfaction makes me happy
I get to help members with there insurance
Punching out and logging off
Review from Customer Support Dept
I am a previous exceeder. I am happy when I hit the target. However, due to changing working conditions. It is not that achievable anymore.
My team, work, care to employees etc..
Response from Hinduja Global Solutions
Thanks for your wonderful feedback. We truly believe that our employees are our greatest asset and we are always looking at ways to help our team develop, learn, and grow.
Being able to accomplish my work in a timely manner
Review from Customer Support Dept
Response from Hinduja Global Solutions
Hi, thank you for your comments. We are glad to hear that you have had a pleasant experience with HGS. We truly believe that our employees are our greatest asset and we are always looking at ways to help our team to develop, learn and grow. Thank you
Clarity in direction that i get from my reporting mananger.
Response from Hinduja Global Solutions
Thanks for your comments! At HGS, we believe in mentoring each other for our collective growth and we are glad to know of your positive experience in this regard. Have a great career ahead.
What's going wrong and how can it be improved?
Management. They need to improved. They need to pay correctly their employees since they are the backbone of the company.
Review from Customer Support Dept
change the managemebt and keaders
Avoid promoting people who doesn't evem do their jobs.
Response from Hinduja Global Solutions
We appreciate your comments. We truly believe that our employees are our greatest asset, and HGS offers continuous skills, development, and a learning environment - 90% of our Management staff have been promoted within. We wish you all success.
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