Hinduja Global Solutions Employee Reviews | Comparably
Hinduja Global Solutions Claimed Company
A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach. HGS has over 21,600 employees across 38 delivery centers in six countries, making a difference to some of the world’s leading brands across verticals. For the year ended March 31, 2022, HGS had revenues of Rs. 32,636.9 million (US$ 439 million). Visit https://hgs.cx to learn how HGS transforms customer experiences and builds businesses for the future. read more
EMPLOYEE
PARTICIPANTS
114
TOTAL
RATINGS
792
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Hinduja Global Solutions Employee Reviews

Out of 82 Hinduja Global Solutions employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Hinduja Global Solutions improve their work culture. The Customer Support team, with 53% positive reviews, reports the best experience at Hinduja Global Solutions compared to all other departments at the company.

What do you like best about the leadership team?

Leadership Reviews

GOOD BETTER PRODUCT KNOWEDGE DEPTH INVOLVING

Friendly , helpful, great resources

Very knowledgeable & nice team players

Seasoned leadership, empathetic, decisive, efficient

They are always positive and cheerful

What is the best part about your compensation package?

Compensation Reviews

GGOD BETTER BUT STILL NEEED IMPROVEMENT

overtime is always available to us

Review from Customer Support Dept

Incentives and appreciation like R&R

Response from Hinduja Global Solutions

Hi, thank you for your comments. As you mention we offer great benefits and appreciate our employees for their work and efforts. Thank you for being a part of Team HGS.

The package is good , can be improved

Response from Hinduja Global Solutions

Thank you for your comments. During these uncertain times, we are proud to offer stable full-time positions working for our long-standing clients with their customer service requirements. Thank you for being a part of Team HGS.

I guess it is nice they plan for long-term savings of employees.

Response from Hinduja Global Solutions

Hi, thank you for your comments. As you mention we offer great benefits. Thank you for being a part of Team HGS.

What are some of the best things about your team?

Team Reviews

We interact according to what things should be done in able for us to work in a decisive and complete manner. They are all professional

People, flat org structure, clear functional demarcation but freedom to pick up work in other portfolios

Supportive, team work, coordination, effectiveness and efficiency

Response from Hinduja Global Solutions

Hi, we are pleased to hear that you have had a great working experience with us. We at HGS are always striving towards an employee-friendly workplace and we are glad that you see the value in it as well! We wish you all success.

Teamwork, cooperation, unity, and friendly

Response from Hinduja Global Solutions

Hi, we are happy to hear that you have had a positive work experience at HGS. We pride ourselves on offering you the knowledge, support, and tools you will need to be successful. We wish you a great career ahead. #TeamHGS

What is most positive about the culture and environment at your company?

Environment Reviews

We get to work with people from all around the world

Review from Customer Support Dept

Nice working conditions & effective results

being able to work from home

I work from home, that's why it's positive

Review from Customer Support Dept

People are warm and welcoming, customer centric when it comes to internal teams as well

What did you like most about the interview process?

Interviews Reviews

Being able to do everything virtually and the recruiter who interviewed me was fun and my contract came within a week

Review from Customer Support Dept

It's fast and straight to the point

Still no communication, I had to reach out numerous times to speak to anyone about anything

Review from Customer Support Dept

They are kind and accomodating

Candid and open conversations, clarity in role and expectations

What makes you most happy at work?

Outlook Reviews

GOOD TO START WORK LIFE BALANCE CARER

Job satisfaction makes me happy

I get to help members with there insurance

Punching out and logging off

Review from Customer Support Dept

I am a previous exceeder. I am happy when I hit the target. However, due to changing working conditions. It is not that achievable anymore.

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Hinduja Global Solutions yet.
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