Ellen Terchila — Chief Customer Officer at Hootsuite | Comparably
Hootsuite Claimed Company
Hootsuite is the most widely used social media management platform. read more
EMPLOYEE
PARTICIPANTS
63
TOTAL
RATINGS
652
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Ellen Terchila — Chief Customer Officer at Hootsuite

Ellen Terchila — Chief Customer Officer at Hootsuite

Executive Bio

Ellen joined Hootsuite in 2023 as Chief Customer Officer with more than 20 years of experience in customer success roles focused on driving customer satisfaction and retention. Ellen oversees the Hootsuite Customer Office, which includes customer success, support, and professional services, focused on maximizing customer value realization. Ellen was most recently the Chief Customer Officer at Electric, where she led all post-sales teams, and previously was SVP of Customer Success at Marigold, a family of brands in the email software and services industry.

Executive Team Culture Ratings from Hootsuite Employees

TOP
25%
Hootsuite's Executive Team scores in the Top 25%
of similar sized companies on Comparably
Who ranks the Executive Team the highest?
Experience - 3 to 6 Years 93/100
Ethnicity - Hispanic or Latino 90/100
Gender - Male 85/100
Who ranks the Executive Team the lowest?
Gender - Female 79/100
Experience - Over 10 Years 79/100
Experience - 1 to 3 Years 80/100

Hootsuite's Executive Team at a Glance

Based on 39 ratings, Hootsuite's employees are satisfied with their Executive Team and give them a ā€œBā€ or 74/100. On average, Men provided higher ratings for their Executive Team compared to Women.

Hootsuite's Executive Team ranks in the Top 25% of other companies on Comparably that also have 501-1,000 Employees.

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