Huami FAQs

If you are unable scan the QR code, please check if you have given the Amazfit Watch App permissions to access Camera on your mobile phone. Thank you.

GETTING STARTED: PACE

STEP 1 - CHARGING YOUR WATCH

All Pacewatches ship with the battery charged. However, we suggest fully charging your watch before use. It take up to 1 hour to fully charge Pace.

To charge, attach your watch to thecharging base, the charging base to the USB cable, and the cable to a USB port.Make sure to align the 4 charging pins on the backside of the watch with the ones on the charging base. Once clipped-in, the watch face will light up and show that the watch as charging.

STEP 2- DOWNLOAD THE APP

The Amazfit Pacecompanion app is available for iOS in the Apple App Store and for Android in the Google Play Store. Please search for Amazfit Watch to download and install the app.

STEP 3 - TURN ON YOUR WATCH

First, make sure your watch is charged to avoid interruptions during the initial setup process.

To turnonyour watch, press and hold the button nearthe top right-hand side of your watch.The watch can take a few minutes to startup.

To turnoffyour watch, press and hold the same button on its rightside. TapOKon the interface to confirm shutdown.

STEP 4- CONNECT & SYNC YOUR WATCH

Activate Bluetooth on your mobile device.

Open the Amazfit Watch app and follow the prompts.

With your mobile device, scan the QR code displayed on your watch face.

Following in-app prompts, turn onNotificationsin System Settings.

For more information, please visit here or download the user manual.

New User

Please check the following link to download the Mi Fit app: Android: https://play.google.com/store/apps/details?id=com.xiaomi.hm.health&hl=en iOS: https://itunes.apple.com/us/app/mi-fit/id938688461?mt=8 And please attempt the following steps to pair and connect your BIP: Open Mi Fit app and select Sign-up. After you have created and signed into your Amazfit account, the app will ask you to input your details like your gender, height, and weight.

[email protected]

To connect Amazfit Bip to your phone, activate Bluetooth on your mobile phone, open Mi Fit app, tap No paired devices in the home screen of the app (tap the right-handcorner Profile---My device), Tap on watch and tap Amazfit Bip to pair.

Place the watch next to or onto your phone while the Bluetooth connection on your device is in search mode. Then you will receive a pairing request on your watch. Tap the check mark to confirm for pairing.After confirmation, your watch will connect to your phone immediately and it will update Repository, Firmware, and AGPS automatically. This process may take several minutes to complete.

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Not a new user, but having a problem connectingto Amazfit Bip.

a) Check battery level: If you cannot connect, make sure your Amazfit Bipis fully charged. Place your device on the charger base for 10 minutes, remove from the charger base and try connecting again.b) Force quit and reopen Mi Fit appc) If it doesnt sync, close the app and turn offand on the Bluetooth on your phone, reopen the app and try connecting again.d) Reboot your phone e) Uninstall/Install mobile applicationf)For Android: Erase Bluetooth cache and data Go to Setting Application Management More Application All Bluetooth Shared Clear DataFor iOS: Go to phone settings to find Bluetooth setting and then remove the Amazfit device. To do so, tap on the icon next to the Amazfit and tap Forget this device. Toggle Bluetooth OFF and ON. Re-open App and try connecting again.If still failed, please use another phone to have a try. Note: Please keep away from other Bluetooth devices when connecting.

If the above steps cannot help, please try below:

Please go to app--Profileand check if you can findAmazfit Bipunder My devices.

If yes, please click onAmazfit Bipand swipe up till you seeUnpairbutton to unpair the watch. After that, please attempt the following procedures step by step :)

1. iOS: Go to phone settings to find the Bluetooth setting and then remove all the devices. To do so, tap on the icon and tap Forget all the devices.Android: Go to phone Bluetooth settings to clear Bluetooth data2. Toggle Bluetooth OFF3. Reboot your phone4. Toggle Bluetooth ON5. Log out and then re-login the app6. Try pairing again If you still can't connect, please contact

Swipe left from the watch face till you find Compass. Tap compass, it will show you a figure 8 pattern. Move your watch around in a figure 8 patternto calibrate.

After calibration successfully, it will show your location on the watch screen. N will always point North. W shows the direction you are facing.

Package Contents

Amazfit Bip

USB Charging Cable

User Guide (located inside charging box sleeve)

Charging Your Watch

Place the watch on the charging dock as shown in the figure, and plug the charging cable into a USB power adapter or USB port.

use power adapters that are rated above 5V and 500mA

www.amazfit.com/setup

Download The Mi Fit App

The Mi Fit app is available for iOS in the Apple App Store and for Android in the Google Play Store, Please search for "Mi Fit" and install the app or visit

Connecting Your Device

Please make sure you have Bluetooth activated on your phone, open the Mi Fit app then follow the on-screen instructions in the app to login into an existing account (or create a new one). Once logged in, pair the device with your phone by selecting "Profile > Add Device > Watch > Amazfit Bip". Pairing requires the identification of the device and pressing "Pair" on the watch.

TECHNICAL SPECS

Display size: 1.34'' / 320x300 px

Type: Always-on transflective colorLCD touch screen

Weight: 1.9 oz / 54.5 g

Processor: 1.2 GHz Core

Storage: 4GB Total

RAM: 512 MB

Connection: Bluetooth 4.0 / BLE +WiFi

Battery Capacity: 280mAh

Battery life: 5 days regular use / 11 daysbasic use

Water rating: IP67,resistant to water and dust

Heart rate sensor: Optical(PPG)

GPS + GLONASS

Language: English

The QR code is shown once during the initial setup of your Pace when you first turn it on.

If you need to retrieve the QR again, you will need to reset your watch to factory settings by:

Going to the home screen

Swipe up and left until you reach More Settings

Tap on More Settings and swipe up until you reach Factory Reset

Tap Factory Reset and select option with the check mark in the green circle

The Amazfit Pace will restart and the QR code will reappear on the watch screen.

Your connectivity issues could be a result of the following:

Check distance:Place the Amazfit device close to or on top of your screen and try connecting again.

Check battery level:If you cannot connect, make sure your Amazfit device is fully charged. Place your device on the charger base for 20 minutes, remove from the charger base and try connecting again. (Please be sure the unit is placed text side down on the charger base.)

Restart Application:Force close the Amazfit app, reopen the app and try pairing again. To close the Amazfit application:

iOS

Double-click the Home button to see your most recently used apps.

Swipe right or left to find the app that you want to close.

Swipe up to close.

Restart app andtry connecting again.

Android

Open the Applications tray and tap the Settings icon. Then locate and tap Applications.

Tap Manage Applications. In the list of running applications, select the application and tap Force Stop.

Restart app and try connecting again.

Un-pair from the other phones:If you have ever activated phone call notifications in the Amazfit app on another phone, go to that phone's Bluetooth setting and remove the Amazfit device. To do so, tap on the i icon next to the Amazfit and tap Forget this device.Toggle Bluetooth off and on.Re-open app and try connecting again.

Uninstall/Install mobile application:

iOS

Hold down the app's icon for couple of seconds (hold until the icons start to wiggle).

Tap the x in the top left corner of the app icon

Tap delete

Launch the App Store app

Search and install the Amazfit - Activity Tracker

Relaunch app again

Android

Open the Google Play Store app

Tap the Menu --> My apps and games

Tap the Amazfit application, then select Uninstall

Return to the Google Play Store app and install Amazfit - Activity Tracker

Relaunch app again

Still need help?

If you tried all the steps above and you are still having issues, please contact [email protected].

To change user data, please check the following:- Tap profile in the lower right hand corner of app.- Tap user icon in middle of screen to access selection of data.- Tap weight, height, birthday to change.

First, make sure your watch is charged to avoid interruptions during the initial setup process.

To turnonyour watch, pressthe button on theright-hand side of your watch.

To turnoffyour watch, press the same button on its rightsideto wake the watch, swipe left till you see 'SETTINGS. Tapon SETTINGS and swipe UP till you find 'turn off'. Tap onOKto turn off.

Download the Amazt Watch App

The companion app is available for iOS in the Apple App Store and for Android in the Google Play Store. Please search for Amazt Watch to download and install the app.

Turn Your Watch On/O

To turn on your watch, press and hold the button on its top right side. Your watch screen will light up and show a startup animation. The animation may play for several minutes upon initial startup.A QR code will display on your watch screen when it rst turns on. This code will be used to pair your watch with your mobile device. To turn o your watch, press and hold the same button for more than six seconds to display the turn o interface.

Connect Your Watch

Make sure your watch is charged and Bluetooth is activated on your mobile device. Open the Amazt Watch app and follow the setup instructions. Scan the QR code displayed on your watch screen to pair with your mobile device when prompted.

here.

Charging Your Watch

Attach your watch to the charging base as shown below. Make sure to align the 4 charging pins on the backside of the watch with the ones on the charging base. Connect the charging base to a USB plug or computer via the provided USB cable. "Charging" will display on the watch screen once clipped in. Please use a power adapter that is rated above 5V and 500mA.

For more information, please download the user manual from

Yes, the Amazfit Pace provides continuous heart rate monitoring and the data is displayed over a four hour period of time on the watch screen. To initiate the continuous heart rate feature:

Go into the Heart Rate widget

Tap on the screen with the heart rate chart

Swipe the toggle switch to the right to turn on.

Yes, additional accessories such as wristbands, necklaces and charger bases are available for purchase at www.Amazfit.com/shop.

The Amazfit Pace SmartWatch works with the Amazfit Watch (companion) app, which is available for iOS and Android mobile devices.

iOS

Android

Please check the following:

1.When charging, check the alignment of the raised silver pins on the charger and on the back of the watch. Make sure the watch and the charging base are facing the right direction.

2.Make sure that the charging end of the watch is powered. It is recommended to use the USB port on the computer or the charger of the mobile phone. The rated input voltage of the mobile phone charging head must be DC 5.0v, and the input current should be more than 500mA.

3.Check if there is any dirt or rust marks on the silver pins on the charging base or at the bottom of the watch. You can clean it with a cotton swab and rub it with alcohol.

When your Verge shows pairing code, please swipe down from the top screen of your phone to check if you receive a message to let you confirm for Bluetooth connection. The message is shown very briefly and it disappears very soon. But you can find it in the top tray area. After confirmation the device and the watch can be connected immediately.

For iOS:

Go to phone settings to find Bluetooth setting and then remove all the devices. To do so, tap on the i icon and tap Forget all the devices.

Toggle Bluetooth OFF and ON.

Reboot the watch and phone.

Log out and then re-open Amazfit Watch App and try connecting again.

Amazfit Warranty & Returns Policy

Amazfits warranty policy covers only Products, as defined herein, purchased through our online store or authorized dealers. To ensure that your Amazfit Product is authentic and protected by our warranty, please purchase from our online store directly or an authorized dealer.

Our warranty policy warrants our Products against defects in material or workmanship under normal use for the following period from the date of retail purchase by the original consumer.

30 Day Satisfaction Guaranteed Return Policy

If you are unsatisfied with your purchase from Amazfit.com for any reason, you have 30 days from the date of purchase to request a full refund. You may return any Product purchased on amazfit.com or an Amazfit Product purchased through an authorized deal, excluding any third party merchandise of offers (Product).

To qualify for a refund, all the following conditions must be met:

A Return Merchandise Authorization (RMA) must be requested from our customer service team within thirty (30) days of your purchase date. To request an RMA, please contact [email protected].

Returned Product(s) must be in the same physical condition as at the time of purchase (not physically broken or damaged).

All accessory items and original packaging included with your purchase must be included with your return.

The RMA number must be included along with your returned Product.

Additional terms and conditions:

Products ordered in November and December can be returned through January 31 of the following year (or 45 days whichever is longer).

Shipping and handling charges, gift wrap fees, and taxes paid (e.g., state, customs, VAT) are not refundable.

You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to the Product while in transit to Amazfit.

If you return a Product to Amazfit (a) without an RMA from Amazfit or (b) without all parts (including but not limited to the Product and any documentation related thereto) included in the original package, Amazfit retains the right to either refuse delivery of such return or charge you a restocking fee of 15% of the original price of the Product or the retail value of the missing accessories, whichever is higher.

Refunds will be processed and paid within 4 weeks of Amazfits receipt of the Product.

Limited Product Warranty

One-year limited consumer warranty. This limited warranty is valid only for Products sold and distributed to Customers in the United States or Canada from Amazfits online store or an authorized dealer.

Warrantor: This one-year limited consumer warranty ("Warranty") is issued by Huami Inc., a Delaware corporation, headquartered in Mountain View, CA doing business as Amazfit ("Amazfit").

Warrantee: Amazfit issues this Warranty to a consumer ("Consumer" or "you"). A Consumer is a person or entity who buys a new, covered device from Amazfits online store or an authorized dealer. This Warranty cannot be assigned or transferred to any subsequent purchaser or user.

Covered Devices: A new, physical Amazfit hardware device ("Device") is covered by this Warranty if Amazfit includes this Warranty in the original packaging or if Amazfit offers or references this Warranty as part of an online sales or Product set-up process. Product registration is not required as a condition to warranty coverage, but some Amazfit Products function fully only if they are connected to an online Amazfit account.

Warranted Functionality: Amazfit warrants to the Consumer that the Device will under normal use function substantially in accordance with Amazfit's technical specifications or accompanying Product documentation ("Warranted Functionality") for a period of one (1) year from date of original purchase ("Warranty Period"). If and to the extent the Device needs Amazfit software or services to achieve the Warranted Functionality, Amazfit will make and keep software and services available during the Warranty Period provided, however, that Amazfit may update, modify or limit such software and services at Amazfit's sole discretion so long as the Warranted Functionality is maintained or exceeded.

Exclusions: This Warranty is limited and is not applicable to: (i) normal wear and tear; (ii) defects or damage caused by misuse, accident (including without limitation collision, fire, flood, earthquake and the spillage of food or liquid), neglect, abuse, alteration, unusual stress, modification, improper or unauthorized repair, installation, wiring, or testing, improper storage, use with unsuitable devices, software or services; (iii) use not in accordance with the documentation; (iv) damage caused by third party equipment with which the Device is used; (v) commercial use or resale, (iv) used or resold Products; (v) use for medical, healthcare or treatment purposes; and (vi) features or performance parameters pertaining to any software or services beyond the Warranted Functionality of the Device. For purposes of clarification, without limiting the generality of the preceding exclusions, this Warranty does not include any specific guarantees regarding uptime or continued availability, data security features of apps or online accounts or that any software, firmware or online sites will function uninterrupted or error-free. This limited warranty is void if a Device is returned with removed, damaged or tampered labels or any alterations (including the unauthorized removal of any component or external cover). This limited warranty does not cover data loss; backup, write down and/or print out your data on a regular basis. Also, consequential damages; incidental damages; and costs related to data recovery, removal, and installation are not recoverable under this warranty. Except as set forth in this Warranty, Amazfit does not extend any express or implied warranties or representations regarding the Device or any connected software or online services.

UNDER THIS WARRANTY, AMAZFIT DOES NOT ASSUME ANY LIABILITY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUES, LOSS OF DATA, LOSS OF USE OF THE DEVICE OR ANY ASSOCIATED EQUIPMENT, COST OF ANY REPLACEMENT GOODS OR SUBSTITUTE EQUIPMENT, LOSS OF USE DURING THE PERIOD THAT THE DEVICE IS BEING REPAIRED, CLAIMS OF ANY THIRD PARTIES, OR ANY OTHER DAMAGES ARISING FROM AMAZFIT'S BREACH OR ALLEGED BREACH OF THIS LIMITED WARRANTY OR THE USE OF THE DEVICE, REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL OR EQUITABLE THEORY.

The laws of the State of California, USA, govern this limited warranty. It gives you specific legal rights, and you may also have other rights that vary from state to state. This limited warranty does not affect any additional rights you have under laws in your jurisdiction governing the sale of consumer goods, including, without limitation, national laws implementing EC Directive 99/44. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions in this limited warranty statement may not apply to you.

Remedies: Consumer's sole and exclusive remedy under this Warranty, and Amazfit's sole and exclusive responsibility under this Warranty is that Amazfit will, at Amazfit's option, either repair or replace the defective Device or update software or services so that the Device substantially performs the Warranted Functionality. Any replacement may be, at the option of Amazfit, a new or remanufactured Device. If Amazfit, in its sole discretion, determines it is not reasonable to replace the defective Device, Amazfit may refund to Consumer the purchase price paid for the Device. This Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Claims process: To obtain remedies under this Warranty, Amazfit must receive Consumer's claim before the end of the Warranty Period.

Consumer must obtain a Return Material Authorization ("RMA") from Amazfit and return the defective Device in its original packaging or packaging providing an equal degree of protection together with proof of purchase to the address specified by Amazfit in connection with the RMA. In accordance with applicable law, Amazfit may require that you furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. Consumer shall bear the cost of shipping the Device to Amazfit. By sending the Device, Consumer agrees to transfer ownership to Amazfit. Amazfit may not return the original Device to Consumer. Any replacement Device will not contain Consumer's data. Amazfit warrants that any repaired or replaced Device is covered for the greater of either the remainder of the original Warranty Period or 90 days following Consumer's receipt of the repaired or replacement Device. If the claim is justified based on this Warranty, Amazfit shall bear the cost of shipping the repaired or replacement Device to the Consumer. Any Product returned to Amazfit without a valid warranty claim or without a RMA may be rejected, returned at sender's cost (subject to prepayment) or kept for up to 30 days for sender's pick-up and then disposed of in Amazfit's sole discretion.

Questions? To initiate warranty claims, obtain a RMA or ask questions, please contact Amazfit support via [email protected].

Governing Law

This Limited Warranty shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction.

Yes, we support international shipments to certain locations around the world. The list of countries can be found in the drop-down menu in our checkout.We are always adding new countries to our growing list of international locations and we suggest checking our website periodically to see which ones we have been added.

We provide two different shipping methods for international locations and the estimated pricing are as follows:

US Mail: $25-$65 USD

UPS International: $120-$175 USD

Delivery time to locations outside of the US can take anywhere from 7 to 21 business days. Factors such as location, weather, shipping method, item availability and customs can all effect delivery time. If US Mail is selected as a shipping method, the delivery time will take longer than with UPS International.

*All additional costs outside of the original order such customs fees are the sole responsibility of the customer and those fees will vary depending on the country destination. We cannot provide order invoices of a lower amount to reduce the costs of these mandatory fees.

You can enable your device to receive notifications for phone calls only. Notifications for email and text messages are not a feature with this device.Your Amazfit will lightly vibrate when an inbound call comes through.

To enable or disable notifications, please visitour Help Center article here.

1)The Amazfit Bip companion app is available for iOS in the Apple App Store and for Android in the Google Play Store. Please search for MiFit to download and install the app.

2)Scan the QR code in the Amazfit BipManual to download and install Mi FitAPP.

Unfortunately, it's not possible to change 24H to 12H time format at this moment.But it does have the watch face with 12 hour time format on the watch.

As long as your mobile device supports the following, you'll be able to use and view your tracker data.

In order to use your tracker, you'll need:

iOS: - iOS 9 and above with BLE 4.0+ (iPhone 4s/5/5c/5s/6/6 Plus/6s/6s Plus)

Android: Android 4.4 and above and Android smart phones with BLE 4.0+ (Samsung Galaxy S 4/5/6/7, Google Nexus 4/5/6)

All metal parts of the Moonbeam wristband and the main parts of the Equator wristband are made of surgical-grade stainless steel (316 stainless steel). Please note, all stainless steel contains nickel and may cause an allergic reactions in someone with a nickel sensitivity. The amount of nickel in all our products meet the European Unions Nickel Directive for jewelry (EN1811 2011).

However, we do have other wristbands available for purchase, which do not contain nickel, and those are the Amazfit Rainbow Wristband (aluminum parts http://amzn.to/2bwIAIj ) and the Amazfit Sport Wristband (ceramic part http://amzn.to/2c5AJjJ ). The ceramic tracker itself in combination with one of the other bands certainly contain no nickel.

In settings, you can access watch face, long press the button, adjust brightness, about and turn off.

Set the watch face:Tap and swipe up, you can access watch faces. Tap on your selection and confirm by tapping ok, thewatch face will update.

Long press the button: Tap the check mark next to the activity to make it quick start by long press. You can set to quick start outdoor running, treadmill, cycling and walking.

Adjust Brightness: You can adjust the brightness by adding or subtracting keys.

About:You can check firmware version and Bluetooth address.

Turn off:You can turn off your watch.

For iOS: To adjust the wearable setting,tap the three bar horizontal icon in the upper left hand corner of the home screen. Select Settings to access wearable preferences. Tap on the wrist or neck option.

For Android:To adjust the wearable setting, tap the device icon in the upper right hand corner of the home screen. Select Amazfit and tap on 'Wearing Position' to access wearable preferences. Tap on the wrist or neck option.

To see in detail all the functions the buttons can do, please open "Amazfit Watch App" and go tothe "Status" page. Tap where it says "Tips for using hardware keys".

1) Open Mi Fit App and tap on 'Profile' in the lowerright-hand corner.2) Tap on Amazfit Bip under 'My devices'3) Tap on App alerts to allow Mi Fit access notifications4) Turn on App Alerts5) Tap on Manage apps in the lower middle of the screen and select app to alert.

1. Open "Amazfit Watch App" and keep open

1. Swipe down on Stratos main menu to access drop down menu.

2. Select settings icon and choose "Connection"

3. Select "Wi-Fi"

4. Choose desired Wi-Fi network then input password in "Amazfit Watch App"

Amazfit Bip is resistant to dust, rain, splashing, and accidental submersion.It shouldnt be used when you aretaking a shower/bath, having a spa, swimming or in the sauna or steam room.

When you move your arm to begin swimming, water pressure can change quickly. It would be much higher than the static pressure at the depth of 1.5 meters and its possible water could force its way into the device.

When you are taking a shower/bath, rapid changes in temperature may cause expansion and contraction damaging the watch and its water-resistance rating. Shampoo, soaps and other liquids are highly corrosive tothe wristband and the casing of the watch.

From home screen, swipe left or right to find Steps widget.

Tap on widget screen to get to the screen showing steps taken by hour.

Swipe down to reach Settings to access Step Goal, Goal Alert, and Move Alert.

To set Step Goal, tap on selection, scroll up or down to find desired step count, swipe to the left and tap on on checkmark to confirm.

To enable Goal Alert, tap on selection to turn on/off.

To enable Move Alert, tap on selections to turn on/off.

To change watch face, turn on your watch and swipe left from watch face till you find settings--> tap settings--> tap watch face -->swipe up, you can access all the watch faces. Tap on your selection and confirm by tapping ok, thewatch face will update.

If you have trouble in updating Amazfit Bip, please try the following steps to troubleshoot your issue:

a) Sign out of Mi Fit app and re-log in. When you open Mi Fit app, app will connect with watch and update automatically.

b)Uninstall/InstallMi Fit APP, log in to the app, and re-connect.

c) Erase Bluetooth Share Data and app caches if you are using an Android phone.

d) Reboot your mobile phone

Before updating your device, we recommend fully charging your watch or make sure it has 10% battery left.Keep your phone screen is on and do not perform other operations on your phone during upgrade.

Amazfit Verge is water-resistant but not waterproof. It is IP 68 certified which means resistant to dust, rain, splashing, and accidental submersion.It shouldnt be used when you are taking a shower/bath, having a spa, swimming or in the sauna or steam room.

1. Make sure watch is fully charged.

2. Bluetooth is activated on your mobile device.

3. Make sure to clear any existing Stratos devices in Bluetooth phone settings.

4. Open the "Amazfit Watch" App, and press "Profile" on the bottom right.

5. Press "Pair" and choose the "Amazfit Stratos/Stratos+".

6. Align the phone camera to the QR code on the Stratos screen.

7. Once detected, press "Pair".

From the home screen of the watch, swipe LEFT till you find weather. Tap weather you will see current weather data like temperature, weather, and air quality index(AQI). Swipe UP you will see 6-day weather forecast. If your watch doesnt show weather or the data is not complete, please open Mi Fit App and pull down to sync.

1. Open Mi Fit app and select Sign-upwith a Mi account.After you have created and signed into your user account, the app will ask you input your details like your gender, height, and weight.

2. To connect AmazfitBipwith your mobile phone, activate Bluetooth on your mobile phone, open Mi Fit app, tap 'No paired devices'in the home screen of the app (tap 'profile'---My device), Tap on 'watch'and tap 'Amazfit Bip'to pair.

3. Place the watchnexttoor ontoyour phone while the Bluetooth connection on your device is in search mode.Then you will receive a pairing request on your watch. Tap the check mark to confirm for pairing.

After confirmation,your watch will connect to your phoneimmediately and it will update Repository, Firmware, and AGPS automatically. This process may take several minutes to complete.

On the home screen of the Amazfit Watch app, select Notification Settings.

Tap the toggle switch to enable or disable push notification on your watch.

To enable or disable specific notifications, select App blacklist settings.

*A pre-populated list of existing applications on your mobile device will not appear in Amazfit Watch app. Only applications that generate notifications will appear in the list and will populate over time as notifications arrive.

When you see this message in below, your Amazfit Bip is paired with another account.

[email protected]

There are four options when you create an account. Please try to log in with all the accounts you have to have a try.

If you still have the same issue or you forget the account that you created, please contact

Please try using the steps below to display the callers name on the Stratos.

1. Turn on notifications on Amazfit Watch App

2. Check settings on your phone, and make sure call notifications are on

3. Go to phone Settings > Application > Application Manager > Amazfit Watch > Permissions > Tap the toggle next to each permission to turn it on

4. Go to phone Settings > Privacy & Safety > Add permissions > Contacts > Amazfit Watch is turned on

Go the Mi Fit app > Profile > My devices Amazfit Bip >Weather settings > Temperature units to change between Celsius and Fahrenheit.

The Amazfit tracker can record steps, calories, distance and sleep along with providing notifications for incoming phone calls.

Normally, watch will show a charging interface when charging. If your Bip is not charging properly, please check the following steps to troubleshoot your issue.

Check if Bip is connected securely tothe charging base. If not, press or adjust to make them connected tightly.

Check if the USB port, charging adapter, outlets or the charging baseis faulty.

Check if the charging contacts on the back of the Bip or the charging base are dirty. If they are dirty, please use a toothbrush with rubbing alcoholto clean the charging contacts on the back and soak a cotton swab with alcohol, thenpress itto the charging pins on the charging base carefully.Please clean them thoroughly and make sure that no debris from the swab is left behind.Then wipe with a dry cloth or tissuebefore charging.

For new watches, please remove the watch screen protector before charging your device.

The Amazfit app is available for iOS in the Apple App Store and for Android in the Google Play Store. Search for "Amazfit" and install the app. This app is compatible with the following products: Equator, Moonbeam and Arc.

If you unpaired the watch from the mobile phone when they are disconnected, the QR code will not appear on the watch screen. To retrieve QR code, please reset your watch to factory settings (Swipe down down from the watch facetap Settingstap Devicetap Factory reset ).

Amazfit Pace can be changed from 24 hour display to the 12 hour display or 12 hour display to 24 hour. Please check the following steps:

1)Press and hold the button near the top right-hand side of your watch to turn on Pace;

2)Swipe DOWN to access System Settings;

3)Tap 'More Settings';

4)Swipe UP and tap 'Common';

5)Tap Time Format in the Common to change 12 hour or 24 hour.

Resting heart rate is the number of heart beats per minute when a person is awake and not moving. It can be viewed only after you enable "continuous heart rate" and wear the watch during sleep more than 5 hours. And it must be measured when the body is relaxed. The device uses your heart rate when you are asleep as its basic data, and then estimates your RHR by using a scientific algorithm. To ensure a normal measurement of your RHR, please wear the smart device when you go to sleep.

1) OpenMi Fit App

2) Tap on 'Profile' in the lowerright-hand corner.

3) Tap on 'Amazfit Bip' under 'My devices

4) Tap onIncoming Call

5) Toggle on incoming call alerts

6) Toggle on 'show contact information'to show phone number or contacts for incoming calls.

Step and sleep data can only be viewed through the watch screen itself. This dataisn'tavailable through the mobile application at this time.

Android

On the home screen of the Amazfit Watch App tap Profile in the lower right hand corner tap Setting tap Notifications tap the toggle switch to enable Push notifications tap App notification setting and select app in the list to enable or disable the specific notifications.

Make sure Not push, phones screen is ON is turned off.

Check if you enabled the Silent mode on the watch. If you enabled silent mode, you can't receive any notifications at all.

Make sure your phone notification bar is functioning. Please note that alerts will only appear on watch if they pop up on phone.

Enable auto-start and lock Amazfit Watch App in the "recent apps"/ "app overview" plane. Open Amazfit Watch App tap Profile tap Setting tap System Permissions tap Self-starting Permission to check how to permit Amazfit Watch self-starting.

Open Amazfit Watch App tap Profile tap Setting tap System Permissions tap Notification Read Permission toggle Amazfit Watch App on if its off. If its on, turn it off and on, reboot your phone, restart Amazfit Watch App and try again.

iOS

Check if you enabled the Silent mode on the watch. If you enabled silent mode, you can't receive any notifications at all.

Make sure your phone notification bar is functioning. Please note that alerts will only appear on watch if they pop up on phone.

Go to iPhone Settings Notifications choose the certain app toggle on all the alerts.Please also make sure you enable Show in History in the notification settings.

On the home screen of the Amazfit Watch App tap Profile tap Setting tap Notifications tap the toggle switch to enable Push notifications

On the home screen of the Amazfit Watch App tap Profile tap Setting tap Notification settings tap the toggle switch to enable Push notifications and incoming calls Go to Amazfit Watch App blocklist settings and toggle the switch to enable notifications for certain app.

If the issue persists, please submit a feedback from the watch and Amazfit Watch App. Also send us the Amazfit ID to help us locate the issue.

On the watch:

Wake up watch by tapping the Touch Bar and scroll up for the menu. Choose "Status" and Cor will automatically start measuring. After the measurement is successful, the display will be updated in real time until the display is closed.

On the app:

Open the "Mi Fit" app and make sure the Cor is connected. Tap "Status" on the lower left of screen, choose "Heart rate", tap "Measure" at the bottom. After a few moments the app will show your current Heart Rate.