Human Touch – Customer service is terrible. They recommend a part for my PC610 chair, but they will not take it back when THEIR service man says it's the wrong part. I paid $490 to be told I had the wrong parts. Human Touch now wants another $450 for the parts to fix the chair but will not refund other money. | Comparably
Comparably

Human Touch – Customer service is terrible. They recommend a part for my PC610 chair, but they will not take it back when THEIR service man says it's the wrong part. I paid $490 to be told I had the wrong parts. Human Touch now wants another $450 for the parts to fix the chair but will not refund other money.

Human Touch Claimed Company
Human Touch provides innovative products and experiences that deliver life changing benefits. read more
EMPLOYEE
PARTICIPANTS
10
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139
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Customer service is terrible. They recommend a part for my PC610 chair, but they will not take it back when THEIR service man says it's the wrong part. I paid $490 to be told I had the wrong parts. Human Touch now wants another $450 for the parts to fix the chair but will not refund other money.

Other Employee Reviews for Human Touch

Briefly describe your overall experience at your company

Good experience, seems like they care about us as employees.

What do you like best about the leadership team?

Friendly and welcoming. Always has an open door.

Leadership review
What do you like best about the leadership team?

Strong work ethic and always willing to make time

Leadership review
Briefly describe your overall experience at your company

Awesome benefits and work life balance. 9/80 work schedule as as well as remote/hybrid work options. Wonderful management team that are easy to work with and supportive.

What do your coworkers need to improve and how could you work together better?

Be more personable and respect others

Team review

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Leadership (6 reviews)
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Team (4 reviews)
Environment (2 reviews)
Outlook (4 reviews)

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