If there's no way to optimize IBM through organizational structure or by management dictate, you have to empower people while ensuring that they're making the right calls the right way. And by 'right,' I'm not talking about ethics and legal compliance alone; those are table stakes. I'm talking about decisions that support and give life to IBM's strategy and brand, decisions that shape a culture. That's why values, for us, aren't soft. They're the basis of what we do, our mission as a company...You've got to create a management system that empowers people and provides a basis for decision making that is consistent with who we are at IBM.
IBM Canada's mission, vision & values motivate 67% of IBM Canada employees. 33% of employees say that the main reason they stay at IBM Canada is because of the IBM Canada company mission. Comparably data clearly shows that a focused mission statement and cohesive core company values are vital to maintaining employee alignment.