
By listening to the costumer complaints better
They try to meet with us as much as possible
I have been able to move up in my field
There is no insentive for getting costumer compliments anymore. As hard as some people work, we should get something for being so great with the customer.
We cannot even be off the phone 6 seconds. If we are, our adherence is affected, and we get in trouble. They need to give us time to have bathroom breaks.