Out of 44 Inchcape employee reviews, 51% were positive. The remaining 49% were constructive reviews with the goal of helping Inchcape improve their work culture.
being honest, upfront, not being shady and dodgy, they really do play into the hands of the dodgy dealership. Being greedy in terms of what they get from team members, and constant barraging to conduct employee surveys which are not mandatory nor anonymous they can tell who has not completed them!
Observation, and listening to staff. STOP the blame culture mentality
Learn about the industry and actually understand what it means to be a part of it
Actually allow staff to work sensible hours and not 20hour days.
pay and rewards. Not being pummelled with work everyday. Not allowing other team members to not fulfill their roles and expectations and allow for rudeness to other team members because they get on with the boss.
The pay hasn't kept up with inflation. A more structured pay system which rewards experience as well as performance.
Workload should be distributed fairly
Actually have some home life balance and not just work work work work.
not be selfish, rude, competitive when no need to be - it is not a talent contest or singing show, it is a team effort in ensuring deliverables are delivered as a team. This isn't a solo venture
Stop the clique mentality and STOP bullying. Everyone's contribution matters
Stop promising which we cannot deliver
People at the top should be removed
More attention to what is actually happening on the ground
Be able to talk about real industry challenges rather than just generic questions. Nothing wrong about understanding me as a person but it would be good if my manager showed that he understood the industry and tested me if I could perform.
Customers complain on a daily basis, about the appalling Customer service from the aftersales team
HIre people who know the industry or at least keen at understanding it
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