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Intradiem Company Culture
Intradiem Culture
This score is derived from employee ratings & reviews3.2/5
Intradiem's Overall Culture is rated C
Top Rated Culture Dimensions
CEO Rating
AHappiness
BCompensation
B-Manager
B-Perks & Benefits
C+Intradiem CEO
Top 10%Top 10% of Similar Size Companies on Comparably
Matt McConnell
82 /100
See More
Diversity at Intradiem
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Intradiem
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterIntradiem eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-8
Intradiem employees are -8% more likely to recommend Intradiem as a great place to work
| 38% | Promoters |
|---|---|
| 16% | Passives |
| 46% | Detractors |
Working at Intradiem
Working at Intradiem is rated below average by 17 employees, across various culture dimensions. Intradiem employees rate CEO Rating highest among all categories, and think that Professional Development and Outlook have the most room for improvement, putting Intradiem’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Atlanta. See below in detail how working at Intradiem was rated by employees.
Overall Company Culture at Intradiem
C
Overall Company Culture at Intradiem is rated C
Last updated 2 days ago
Bottom
40%
Intradiem ranks in the Bottom 40% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterIntradiem Employee Reviews
Out of 15 Intradiem employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Intradiem improve their work culture.
| Positive Reviews | 58% |
|---|---|
| Constructive Feedback | 42% |
Positive Reviews From Intradiem Employees
- What do you like best about the leadership team?always contribute to the community.
- What did you like most about the interview process?Meeting several employees at different levels.
- What makes you most happy at work?The people who work here.
Constructive Feedback From Intradiem Employees
- What would you improve about your company's interview process?the interviews were the most unprofessional ever seen
- What's going wrong and how can it be improved?replace the whole onshore team
- What needs to change to make the company culture better?culture is ok but not the people
Intradiem Company Information
Intradiem Company Overview
Intradiem’s Intraday Automation solutions empower organizations to create extraordinary customer experiences by optimizing the workday.
Intradiem Mission, Vision & Values
Intradiem Vision Statement
Our vision requires businesses to be more Efficient; as a result, customer service agents are more Engaged. The outcome is that customers have a better Experience. In order to achieve our Vision, we execute our mission: Helping customers achieve more using automation.
Intradiem Mission & Values
- Servant’s Heart
- Craftsman’s Attitude
- Revolutionary Spirit
| Headquarter | Alpharetta, GA 30022 United States of America |
|---|---|
| Website | www.intradiem.com |
| Founding Date | 1995 |
| Tel | 678-356-3500 |
| Company Status | Private |
Intradiem Competitors
Intradiem competitors include Pipedrive, Velocify, XANT, and Monet Software. Intradiem ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Intradiem compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Intradiem Employees
17 employees at Intradiem have reviewed Intradiem across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.
Overall, the 17 Intradiem employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Intradiem are generally satisfied with their total compensation at Intradiem, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Intradiem are generally satisfied with their team. 17 Participants grade the quality of their coworkers a D+. The majority believe the meetings at Intradiem are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Intradiem believe the environment at Intradiem is positive. Most Participants believe the pace of work at Intradiem is a bit slow. About 87% of the employees at Intradiem work 8 hours or less.
Overall, the employees at Intradiem are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Intradiem - Employee Onboarding
The prevailing opinion from Comparably users in Atlanta about their company is that it was very prepared on their first day. Atlanta employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Intradiem KPIs and OKRs
Employees’ understanding of Intradiem's KPIs and OKRs is essential for its success. Out of 3 Intradiem employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Intradiem CEO & Leadership
Intradiem CEO - Matt McConnell
82 /100
Matt’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Atlanta. Compared to Intradiem’s competitors, Matt McConnell ranks right above Monet Software CEO Chuck Ciarlo. Under McConnell’s leadership, Intradiem employee respondents are most happy about their Happiness and the company’s Compensation. Professional Development and Outlook are two areas, according to respondents, where Intradiem could stand to see real improvement.
Intradiem Leadership
The Intradiem Executive Team is rated a “C-” and led by CEO Matt McConnell, Chief Financial Officer William DiPaula, and Chief Technology Officer Kevin Wilson
Matt McConnell CEO / President
Matt McConnell serves as the CEO / President of Intradiem.
William DiPaula Chief Financial Officer
William DiPaula serves as the Chief Financial Officer of Intradiem.
Kevin Wilson Chief Technology Officer
Kevin Wilson serves as the Chief Technology Officer of Intradiem.
Anise M Vice President of Marketing & Communications
Anise M serves as the Vice President of Marketing & Communications of Intradiem.
Jennifer Lee Senior Vice President, Customer Success
Jennifer Lee serves as the Senior Vice President, Customer Success of Intradiem. Jennifer started at Intradiem in... read more
Ted Giordano Vice President
Ted Giordano serves as the Vice President of Intradiem. Ted started at Intradiem in August of 2018. Ted currently... read more
Camille Foster VP, Strategic Accounts
Camille Foster serves as the VP, Strategic Accounts of Intradiem. Camille started at Intradiem in November of 2016.... read more
Chris Busbee VP, Product
Chris Busbee serves as the VP, Product of Intradiem. Chris started at Intradiem in June of 2018. Chris currently resides... read more
Troy Meyers Senior Vice President of Client Services
Troy Meyers serves as the Senior Vice President of Client Services of Intradiem. Troy currently resides in the Greater... read more
Intradiem Salaries
How much does Intradiem pay?
How much do people at Intradiem get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Intradiem is $85,374, or $41 per hour, while the estimated median salary is $196,852, or $94 per hour.
At Intradiem, the highest paid job is a Director of Engineering at $152,668 annually and the lowest is a Technical Support at $39,446 annually. Average Intradiem salaries by department include: Design at $63,002, Marketing at $222,888, Product at $116,602, and Engineering at $103,745. Half of Intradiem salaries are above $196,852.
10 employees at Intradiem rank their Compensation in the Top 40% of similar sized companies in the US (based on 32 ratings) while 9 employees at Intradiem rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 10 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $90k | $90k | 1st Percentile |
17th Percentile $143k | $143k | 17th Percentile |
33rd Percentile $189k | $189k | 33rd Percentile |
50th Percentile $203k | $203k | 50th Percentile |
67th Percentile $215k | $215k | 67th Percentile |
83rd Percentile $219k | $219k | 83rd Percentile |
100th Percentile $225k | $225k | 100th Percentile |
$85,374*
Average Compensation
$196,852*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Intradiem Salaries by Department
Diversity & Inclusion at Intradiem
The Diversity score provides insights into how diverse employees feel and rate their work experience at Intradiem across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Intradiem PTO
Intradiem's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is Intradiem's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Intradiem's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Intradiem Careers
Intradiem Jobs
No Recent Jobs found for Intradiem on Comparably
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H1B Visa
In 2019, Intradiem applied for 2 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
2
Total Applied
H1B Applications Outcome
- 100% Granted (2 out of 2)
- 0% Denied ( out of 2)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Intradiem Know You Want To Work There
Overview of Candidates Interested in Intradiem on Comparably
Candidates By Department
All Industries | 43% | |
|---|---|---|
Engineering | 14% | |
Marketing | 14% | |
Product | 14% | |
HR | 14% |
Candidates By Location
Alpharetta | 43% | |
|---|---|---|
Atlanta | 29% | |
Seattle | 14% | |
Greenwood | 14% |
Frequently Asked Questions regarding Intradiem
Who is the CEO of Intradiem?
Intradiem CEO is Matt McConnell, their score by employees is 82
What is Intradiem eNPS?
The eNPS for Intradiem is -8
What is the salary for Executive Assistant in Intradiem?
Executive Assistant average salary in the US is 48k
What are the salaries in the Operations in Intradiem?
The average salaries for Operations in Intradiem is 63k
Who are Intradiem competitors?
Intradiem main competitors are Pipedrive, Velocify, XANT, Monet Software
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