iQor Claimed Company

iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 35,000 amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com. read more

EMPLOYEE PARTICIPANTS: 486

TOTAL RATINGS: 3584

CEO: Gary Praznik

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iQor Work Life Balance

The Work Life Balance at iQor is rated a B by 124 employees putting it in the Top 30% of similar size companies on Comparably. 44% of iQor employees are satisfied with their work life balance while 80% feel they are burnt out. A well proportioned work life balance is necessary to keep employees happy and productive.

About 78% of the employees at iQor work eight hours or less, while 6% of them have a very long day - longer than twelve hours. The Majority of iQor employees are not satisfied with their work life balance and feel burnt out.

In general, employees who have been at the company Less than 1 Year and Caucasian employees believe they have good work life balance while employees with 3 to 6 Years experience and African American/Black employees think there is room for improvement.

Work Life Balance

Top 30%Top 30% of Similar Size Companies on Comparably

iQor is in the Top 30% of Similar Size Companies on Comparably

Happiness

Bottom 35%Bottom 35% of Similar Size Companies on Comparably

C-

iQor is in the Bottom 35% of Similar Size Companies on Comparably

Culture Score

Bottom 45%Bottom 45% of Similar Size Companies on Comparably

iQor is in the Bottom 45% of Similar Size Companies on Comparably

How Employees Rate iQor's Work Life Balance

Answer	Percent
Yes	44%
No	56%

Are you satisfied with your work/life balance?

Answer	Percent
7 or less	5%
8	73%
10	15%
12	1%
More than 12	6%

On average, how many hours do you work a day?

Answer	Percent
>1 hour	0%
1 hour	0%
45 minutes	0%
30 minutes	100%
I eat at my desk	0%

How long do you take for lunch breaks?

Answer	Percent
Yes	80%
No	20%

Do you feel burnt out at work?

Answer	Percent
Excellent	0%
Good	50%
Neutral	0%
Not Great	0%
Terrible	50%

How’s the work life balance at your company?

Who Ranks the Work Life Balance highest at iQor?

Tenure - Less than 1 Year 83/100

Ethnicity - Caucasian 78/100

Experience - 1 to 3 Years 73/100

Who Ranks the Work Life Balance lowest at iQor?

Experience - 3 to 6 Years 52/100

Ethnicity - African American/Black 56/100

Experience - 6 to 10 Years 57/100

iQor Work Life Balance by Department

	Work Life Balance	Happiness	Culture Score
Sales	C+	C+	B-
Operations	C	C	B
Customer Support	B-	C-	D

iQor Work Life Balance by Experience

	Work Life Balance	Happiness	Culture Score
Entry Level	B+	B+	B+
1 to 3 Years	A-	C	C-
3 to 6 Years	D-	D+	D-
6 to 10 Years	D	A+	A+
Over 10 Years	B-	D	D-

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