J.M. Smucker Company Customer Service Manager Salaries in Akron, OH | Comparably
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J.M. Smucker Company Claimed Company
Each generation of consumers leaves their mark on culture by establishing new expectations for food and the companies that make it. At The J.M. Smucker Co., it is our privilege to be at the heart of this dynamic with a portfolio that appeals to each generation of people and pets with products found in 90 percent of U.S. homes and countless restaurants. This includes a mix of iconic brands consumers have always loved such as Folgers®, Jif® and Milk-Bone® and new favorites like Café Bustelo®, Smucker’s® Uncrustables® and Rachael Ray® Nutrish®. By continuing to immerse ourselves in consumer and pet parent preferences for food, how it’s purchased and how the companies that make it should operate, we will maintain the important role we play in their lives. This will allow us to continue growing our business and the positive impact we have on all of those who count on us. read more
EMPLOYEE
PARTICIPANTS
105
TOTAL
RATINGS
1013
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J.M. Smucker Company Customer Service Manager Salaries in Akron, OH

The average J.M. Smucker Company Customer Service Manager in Akron, OH earns an estimated $88,350 annually, which includes an estimated base salary of $78,286 with a $10,064 bonus. J.M. Smucker Company's Customer Service Manager compensation is $18,055 more than the US average for a Customer Service Manager. Customer Service Manager salaries at J.M. Smucker Company in Akron, OH can range from $35,000 - $160,000.

In Akron, OH, The Customer Support Department at J.M. Smucker Company earns $6,560 more on average than the Admin Department.

Last updated 10 hours ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$88,350
Average Compensation
$78,286
avg. base
$10,064
avg. bonus

Customer Service Manager Salaries at J.M. Smucker Company

In Akron, OH, Customer Service Managers earn $2,916 more than Customer Service Managers.

Customer Service Manager
$85k*
Technical Support
$73k*
CS Rep
$48k*
* estimated salary

Compensation at J.M. Smucker Company by Department

In Akron, OH, The Customer Support Department averages $6,560 more than the Admin Department, and $18,365 less than the Finance Department

Finance
$79,798 Avg. total comp.
+$18k
Customer Support
$61,433 Avg. total comp.
Admin
$54,873 Avg. total comp.
-$7k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to J.M. Smucker Company reported making $79,958, while the average male Customer Service Manager at similar sized companies reported making $94,078.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Customer Service Manager at companies similar size to J.M. Smucker Company reported making $101,250, while the average African American/Black Customer Service Manager at similar sized companies reported making $71,032.

How Customer Service Managers at J.M. Smucker Company Rate Their Compensation

The majority of Customer Service Managers at J.M. Smucker Company believe they're compensated fairly. 75% of Customer Service Managers at J.M. Smucker Company say they receive annual bonuses, and the vast majority (72%) are satisfied with their benefits. See more compensation ratings at J.M. Smucker Company

Do you believe you're paid fairly?
71% Yes
71
Does your company give annual bonuses?
75% Yes
75
Are you satisfied with your Benefits?
72% Yes
72

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Customer Service Manager Salaries at Similar Size Companies in Akron, OH

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