J.M. Smucker Company Employee Reviews
Out of 100 J.M. Smucker Company employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping J.M. Smucker Company improve their work culture. The Product team, with 91% positive reviews, reports the best experience at J.M. Smucker Company compared to all other departments at the company. The Operations team offered the most constructive feedback, with 47% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Posted 16 days ago
What do you like best about the leadership team?
ELT has good transparency and candor.
High accessible and provided vision
They are approachable to everyone
Flexible to your personal needs
Communication is the best key
What does the leadership team need to get better at?
Get closer to employees and stop listening to bully executives.
Posted 16 days ago
Yes they do. They're lazy and do not cover as needed. Can't find them anywhere and if you do, they're always at a meeting when things are going wrong on the production floor. They disappear like roaches when lights are turned on.
Leading, strategy, and business skills
Leadership can improve by resigning.
Not using intimidation to attain goals.
Review from Operations Dept
What is the best part about your compensation package?
Good 401k match and salary
Vacation and paid holidays off
The amount of vacation and Personal time offered
Pay is above average because of terrible location
Very easy to understand and knowledgable
Review from Product Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Compensation level is not in alignment with work load.
Posted 16 days ago
Equitable pay for the rotating work scheduled.
Review from Operations Dept
I wish we were offered better prices into company stock. They used to be discounted but has been thrown out over the years.
Review from Product Dept
What are some of the best things about your team?
Senior managers need to follow through.
Posted 16 days ago
Collaborative internally so we can be competitive externally.
I have two coworkers that help when I specifically ask for their assistance.
Enjoyable to work with and learn from
people are well qualified and good at their job
What do your coworkers need to improve and how could you work together better?
We need more coverage. Coworkers get easily aggravated and start calling in to work making overtime inevitable. We have many with family issues who use fmla and are gone for weeks at times. Others use bogus excuses and are given time off also while the rest of us cover for them. We are tired!!
Better assessment of work styles and pairing workers to best utilize work styles.
Review from Operations Dept
There is a clear divide between departments. Not much appreciation for what other department responsibilities are. Poor cross-functional communication.
Review from Operations Dept
Come to meetings prepared and ready to talk and accomplish what is on the agenda. Leave the meeting with actionable items.
What is most positive about the culture and environment at your company?
Wnjoyable that j can be heard
People are nice to each other
The incentives and the way the whole operation communicates for better results
Work from home flexibility for now
Caring for teammates and fairness
Review from Product Dept
What needs to change to make the company culture better?
Managers need to be more considerate of how employees are being treated and need to hire more to cover the work.
Better assessing worker compatibility to improve productivity.
Review from Operations Dept
What did you like most about the interview process?
Opportunity to have my voice heard
I got to meet with a wide variety of plant management during the process.
Super greatSuper greatSuper greatSuper great
How you were interviewed by more than 1 person.
The interviewing partners listened to my skills and placed me according to the potential benefit to the company, not based on the job listing.
Review from Operations Dept
What would you improve about your company's interview process?
Faster with the overall process.
What makes you most happy at work?
I enjoying going to work
Interacting with technicians. A lot of good, smart, talented people on the front lines of the plant
Knowing I'm making a great family staple food product
Being able to have fun and still get jobs done
Review from Product Dept
Busy, productive days that keep me on my toes are what I enjoy most.
What's going wrong and how can it be improved?
Once again, get rid of the bullies.
Currently lacking people to cover spots on shifts. If we had more coverage, there would be less issues on the floor. Which managers seem to not care about.
Better worker(Talents) integration (better care with position placements).
Review from Operations Dept
In a company so large, there is little accentuation on the individual and their contributions to the company. Many days it feels like you are helping check the boxes off of someone else's "to do" list with no real impact yourself.
Review from Operations Dept
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