J.M. Smucker Company Claimed Company

Each generation of consumers leaves their mark on culture by establishing new expectations for food and the companies that make it. At The J.M. Smucker Co., it is our privilege to be at the heart of this dynamic with a portfolio that appeals to each generation of people and pets with products found in 90 percent of U.S. homes and countless restaurants. This includes a mix of iconic brands consumers have always loved such as Folgers®, Jif® and Milk-Bone® and new favorites like Café Bustelo®, Smucker’s® Uncrustables® and Rachael Ray® Nutrish®. By continuing to immerse ourselves in consumer and pet parent preferences for food, how it’s purchased and how the companies that make it should operate, we will maintain the important role we play in their lives. This will allow us to continue growing our business and the positive impact we have on all of those who count on us. read more

EMPLOYEE PARTICIPANTS: 103

TOTAL RATINGS: 995

CEO: Mark Smucker

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J.M. Smucker Company CS Rep Salary

The average J.M. Smucker Company CS Rep earns an estimated $49,606 annually, which includes an estimated base salary of $45,523 with a $4,083 bonus. J.M. Smucker Company's CS Rep compensation is $2,197 less than the US average for a CS Rep. CS Rep salaries at J.M. Smucker Company can range from $28,000 - $76,000.

The Customer Support Department at J.M. Smucker Company earns $6,560 more on average than the Admin Department.

Last updated 6 months ago.

$13k

$23k

$32k

$41k

$12.04M

$49,606

Average Compensation

$45,523: avg. base

$4,083: avg. bonus

CS Rep Salaries at J.M. Smucker Company

CS Reps earn $2,039 more than CS Reps, and $23,192 less than Technical Supports.

Customer Service Manager

$85k*

Technical Support

$73k*

CS Rep

$48k*

* estimated salary

Compensation at J.M. Smucker Company by Department

The Customer Support Department averages $6,560 more than the Admin Department, and $18,365 less than the Finance Department

Finance

$79,798 Avg. total comp.

+$18k

Customer Support

$61,433 Avg. total comp.

Admin

$54,873 Avg. total comp.

-$7k

CS Rep Compensation by Gender (All Companies)

The average female CS Rep at companies similar size to J.M. Smucker Company reported making $46,700, while the average male CS Rep at similar sized companies reported making $52,596.

CS Rep Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander CS Rep at companies similar size to J.M. Smucker Company reported making $67,250, while the average Hispanic or Latino CS Rep at similar sized companies reported making $37,989.

How CS Reps at J.M. Smucker Company Rate Their Compensation

The majority of CS Reps at J.M. Smucker Company believe they're compensated fairly. 75% of CS Reps at J.M. Smucker Company say they receive annual bonuses, and the vast majority (73%) are satisfied with their benefits. See more compensation ratings at J.M. Smucker Company

Do you believe you're paid fairly?

71% Yes

Does your company give annual bonuses?

75% Yes

Are you satisfied with your Benefits?

73% Yes

See J.M. Smucker Company CS Rep Salaries by City

Cleveland, OH

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