


Diverse employees at JCPenney Optical have rated CEO Rating, Compensation, and Perks And Benefits as the highest categories they have scored
Women at JCPenney Optical have rated Team, Retention, and Work Culture as the highest categories they have scored
JCPenney Optical employees are 22% more likely to recommend JCPenney Optical as a great place to work
| 33% | Promoters |
|---|---|
| 56% | Passives |
| 11% | Detractors |
Working at JCPenney Optical is rated average by 14 employees, across various culture dimensions. JCPenney Optical employees are most satisfied about Compensation, Happiness, and Perks And Benefits categories, putting JCPenney Optical’s culture in the Top 50% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in Wilmington, DE. See below in detail how working at JCPenney Optical was rated by employees.
Overall Company Culture at JCPenney Optical is rated C+
Last updated months ago
JCPenney Optical ranks in the Top 50% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 27 JCPenney Optical employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping JCPenney Optical improve their work culture.
| Positive Reviews | 83% |
|---|---|
| Constructive Feedback | 17% |
What did you like most about the interview process?The interviewer was someone that was a DM and we really bonded and I respected her alot. She has since left the company
What are some of the best things about your team?We work together as a team and like a family we check on each other
What is the best part about your compensation package?My pay rate is comparable but I wish the commission structure was more fair
JCPenney Optical is your one-stop shop for all your family’s eyewear needs.
| Headquarter | Blackwood, NJ United States of America |
|---|---|
| Website | www.jcpenneyoptical.com/ |
| Tel | +1 (877) 527-3937 |

14 employees at JCPenney Optical have reviewed JCPenney Optical across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 14 JCPenney Optical employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at JCPenney Optical are pleased with their total compensation at JCPenney Optical, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at JCPenney Optical are pleased with their team. 14 Participants grade the quality of their coworkers a C. The majority believe the meetings at JCPenney Optical are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at JCPenney Optical believe the environment at JCPenney Optical is positive. Most Participants believe the pace of work at JCPenney Optical is moderate. About 80% of the employees at JCPenney Optical work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.
Overall, the employees at JCPenney Optical are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining JCPenney Optical is that the company was unprepared on their first day. JCPenney Optical employees concluded that their overall onboarding experience was negative. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no JCPenney Optical employees have provided insight into whether or not they clearly understand JCPenney Optical's KPIs and OKRs.
The JCPenney Optical Executive Team is rated a “C”
Andre Watson Vice President of Asset Protection
Andre Watson serves as the Vice President of Asset Protection of JCPenney Optical.
Bill Wafford EVP Chief Financial Officer
Bill Wafford serves as the EVP Chief Financial Officer of JCPenney Optical.
Brad Syverson Vice President, Real Estate
Brad Syverson serves as the Vice President, Real Estate of JCPenney Optical.
Charlotte Singleton Vice President, DMM - Accessories/Lingerie/Sleepwear/Handbags/Activewear/Swimwear/Outerwear
Charlotte Singleton serves as the Vice President, DMM - Accessories/Lingerie/Sleepwear/Handbags/Activewear/Swimwear/Outerwear of JCPenney Optical.
Dennis Miller SVP and Controller
Dennis Miller serves as the SVP and Controller of JCPenney Optical.
E Williams VP, Store Design & Construction Services
E Williams serves as the VP, Store Design & Construction Services of JCPenney Optical.
Hank Dawson Vice President of Construction and Engineering Services
Hank Dawson serves as the Vice President of Construction and Engineering Services of JCPenney Optical.
Jane Sanford Vice President Customer Care
Jane Sanford serves as the Vice President Customer Care of JCPenney Optical.
Jay Foster VP of Finance
Jay Foster serves as the VP of Finance of JCPenney Optical.
Diverse employees at JCPenney Optical score the company 76/100 across various culture categories, placing JCPenney Optical in the Top 50% of companies on Comparably with 11-50 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at JCPenney Optical across various culture dimensions.
JCPenney Optical's PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is JCPenney Optical's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. JCPenney Optical's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

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Candidates By Department
Sales | 50% | |
|---|---|---|
Operations | 21% | |
Admin | 21% | |
Customer Support | 7% |
Candidates By Location
Cape Coral | 7% | |
|---|---|---|
Tampa | 7% | |
Gloverville | 7% | |
Springfield | 7% | |
Chicago | 7% | |
Other | 64% |
What is JCPenney Optical eNPS?
The eNPS for JCPenney Optical is 22