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Anonymously Rate Your Experience & Make Work BetterJD.com employees are -50% more likely to recommend JD.com as a great place to work
| 0% | Promoters |
|---|---|
| 50% | Passives |
| 50% | Detractors |
Working at JD.com is rated below average by 4 employees, across various culture dimensions. JD.com employees rate Outlook highest among all categories, and think that Leadership and eNPS have the most room for improvement, putting JD.com’s culture in the Bottom 35% compared to similar sized companies on Comparably. See below in detail how working at JD.com was rated by employees.
Overall Company Culture at JD.com is rated C-
Last updated months ago
JD.com ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Share Your Opinion
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Anonymously Rate Your Experience & Make Work BetterOperator of an online shopping platform. The company is engaged in online sales of consumer electronics, communications products and computers.
Technology leads life
Vision to become the most trusted company in the world
| Headquarter | No. 69 Arcadia Plaza B, Chengdu 100101 British Indian Ocean |
|---|---|
| Website | www.jd.com |
| Founding Date | 1998 |
| Tel | 7 |
| Company Status | Public |
| Stock | JD |
JD.com competitors include Baidu, China Mobile , Ulta Beauty, and Walmart. JD.com ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how JD.com compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
JD.com has 122405 employees. 4 employees at JD.com have reviewed JD.com across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 4 JD.com employees give their leadership a grade of D-, or Bottom 10% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Overall, the employees at JD.com are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no JD.com employees have provided insight into whether or not they clearly understand JD.com's KPIs and OKRs.
Yaqing Wang CTO
Yaqing Wang serves as the CTO of JD.COM. Yaqing started at JD.COM in January of 2012. Yaqing currently resides in San... read more
Harlan Bratcher Global Business Development Head, JD Fashion
Harlan Bratcher serves as the Global Business Development Head, JD Fashion of JD.COM. Harlan currently resides in the... read more
Bowen Zhou Vice President, AI Platform and Research
Bowen Zhou serves as the Vice President, AI Platform and Research of JD.COM. Bowen currently resides in the Greater New... read more
How much do people at JD.com get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at JD.com is $131,445, or $63 per hour, while the estimated median salary is $131,444, or $63 per hour.
At JD.com, the highest paid job is a Director of Sales at $234,553 annually and the lowest is a Receptionist at $37,378 annually. Average JD.com salaries by department include: Finance at $107,419, IT at $116,679, Sales at $146,475, and Customer Support at $66,824. Half of JD.com salaries are above $131,444.
2 employees at JD.com rank their Compensation in the Bottom 25% of similar sized companies (based on 6 ratings) while 2 employees at JD.com rank their Perks And Benefits in the Bottom 20% of similar sized companies (based on 2 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $100k | $100k | 17th Percentile |
33rd Percentile $130k | $130k | 33rd Percentile |
50th Percentile $184k | $184k | 50th Percentile |
67th Percentile $235k | $235k | 67th Percentile |
83rd Percentile $275k | $275k | 83rd Percentile |
100th Percentile $299k | $299k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at JD.com across various culture dimensions.
JD.com PTO policy is a critical component of the benefits package offered to employees.

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What is JD.com address?
JD.com location is at No. 69 Arcadia Plaza B, Chengdu
What is JD.com eNPS?
The eNPS for JD.com is -50
What is the salary for Director of Product in JD.com?
Director of Product average salary in the US is 218k
What are the salaries in the Business Development in JD.com?
The average salaries for Business Development in JD.com is 158k
How many employees work in JD.com?
JD.com has 122405 employees