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eNPS Score
Q&A With Jpay Employees
Jpay employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Jpay
Leadership really was helpful and never hesitated to be of assistance, they were understanding and compasionate
Communication is very very very important
When money is being sent using a credit card, within 2-5 days it will be compromised. Nothing is ever done. Impossible to talk or communicate with management; instead always dealing with an inmate that has no ability to change anything. Issues are seldom, if ever, resolved.
Better response to prisoners requesting their music upon release space (music purchased in prison, which is supposed to be mailed to prisoners via USB drive)
Customer support could improve tremendously, and ways to even contact customer support which is null and void.
Q&A With Jpay Employees
IDX: 0 TOT: 3
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What are the differences between maternity and paternity leave at Jpay?
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How long after an interview at Jpay does it take to hear back?
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What is the dress code at Jpay?
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Should I work at Jpay?
40% of Jpay employees would encourage their friends to become coworkers, whereas 20% are neutral and 40% would not recommend working at Jpay to their friends.
| 40% | Promoters |
|---|---|
| 20% | Passive |
| 40% | Detractors |
