Competitors:
Securus Technologies
Securus Technologies
JPay is the most trusted source for connecting incarcerated individuals with family and friends. read more
Jpay Company Culture
Jpay Culture
This score is derived from employee ratings & reviews3.9/5
Jpay's Overall Culture is rated B
Top Rated Culture Dimensions
Environment
A+CEO Rating
AExecutive Team
A-Happiness
B+Retention
BJpay CEO
Top 10%Top 10% of Similar Size Companies on Comparably
Errol Feldman
78 /100
See More
Diversity at Jpay
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Diverse employees at Jpay have rated CEO Rating, Manager, and Work Culture as the highest categories they have scored
Women at Jpay
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterJpay eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
0
Jpay employees are 0% more likely to recommend Jpay as a great place to work
| 40% | Promoters |
|---|---|
| 20% | Passives |
| 40% | Detractors |
Working at Jpay
Working at Jpay is rated average by 6 employees, across various culture dimensions. Jpay employees are most satisfied about Environment, CEO Rating, and Executive Team categories, putting Jpay’s culture in the Top 30% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in Fort Lauderdale, FL. See below in detail how working at Jpay was rated by employees.
Overall Company Culture at Jpay
B
Overall Company Culture at Jpay is rated B
Last updated months ago
Top
30%
Jpay ranks in the Top 30% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterJpay Employee Reviews
Out of 10 Jpay employee reviews, 33% were positive. The remaining 67% were constructive reviews with the goal of helping Jpay improve their work culture.
| Positive Reviews | 33% |
|---|---|
| Constructive Feedback | 67% |
Positive Reviews From Jpay Employees
- What is most positive about the culture and environment at your company?each one were respectful and kind
- What are some of the best things about your team?team work participation and willingness to assist
- What do you like best about the leadership team?he immediate attentiveness to assist
Jpay Company Information
Jpay Company Overview
JPay is the most trusted source for connecting incarcerated individuals with family and friends.
Jpay Mission, Vision & Values
Jpay Mission Statement
JPay is a highly trusted name in corrections because we offer a fast and secure method of sending money, convenient and function-rich communications services, innovative technologies, and affordable entertainment options, as well as a variety of parole, probation, and post-release services.
Jpay Vision Statement
Our dedicated service professionals provide around-the-clock assistance to both the friends and relatives of incarcerated individuals as well as to parolees, probationers, and others making community corrections payments.
Jpay Values
- Customer service.
- Innovative technologies
- Communications services
| Headquarter | 12864 Biscayne Blvd. Suite 243 Miami, FL United States of America |
|---|---|
| Website | jpay.com |
| Founding Date | 2002 |
| Tel | (800) 574-5729 |
| Company Status | Private |
Jpay Competitors
Jpay competitors include Securus Technologies. Jpay ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Jpay compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Jpay Employees
6 employees at Jpay have reviewed Jpay across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 6 Jpay employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Jpay are generally satisfied with their total compensation at Jpay, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Jpay are generally satisfied with their team. 6 Participants grade the quality of their coworkers a C. The majority believe the meetings at Jpay are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Jpay believe the environment at Jpay is positive. Most Participants believe the pace of work at Jpay is a bit slow. About 100% of the employees at Jpay work 8 hours or less.
Overall, the employees at Jpay are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Jpay - Employee Onboarding
The prevailing opinion from Comparably users in Fort Lauderdale, FL about their company is that it was very prepared on their first day. Fort Lauderdale, FL employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Jpay KPIs and OKRs
Employees’ understanding of Jpay's KPIs and OKRs is essential for its success. Out of 1 Jpay employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Jpay CEO & Leadership
Jpay CEO - Errol Feldman
78 /100
Errol’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in Fort Lauderdale, FL. Compared to Jpay’s competitors, Errol Feldman ranks right above Securus Technologies CEO Robert Pickens. Under Feldman’s leadership, Jpay employee respondents are most happy about their Environment and the company’s Executive Team. Perks And Benefits and Outlook are two areas, according to respondents, where Jpay could stand to see real improvement.
Jpay Leadership
The Jpay Executive Team is rated an “A-” and led by CEO Errol Feldman, VP Sales Josh Shapiro, and Managing Director Ramses Ibrahim
Errol Feldman CEO / President
Errol Feldman serves as the CEO / President of Jpay.
Josh Shapiro VP Sales
Josh Shapiro serves as the VP Sales for JPay. Josh started at JPay in January of 2003. Josh is based in the Miami/Fort... read more
Ramses Ibrahim Managing Director
Ramses Ibrahim serves as the Managing Director for JPay. Ramses started at JPay in October of 2017. Ramses is based in... read more
Gregory Levine Executive Vice President
Gregory Levine serves as the Executive Vice President of JPay. Gregory currently resides in the Miami/Fort Lauderdale... read more
Ross Preston Senior Vice President of Sales
Ross Preston serves as the Senior Vice President of Sales of JPay. Ross currently resides in the Tallahassee, Florida... read more
Gregory Campbell Vice President Customer Service
Gregory Campbell serves as the Vice President Customer Service of JPay. Gregory currently resides in the Miami/Fort... read more
Lee Posner Vice President of Client Relations
Lee Posner serves as the Vice President of Client Relations of JPay. Lee currently resides in the Miami/Fort Lauderdale... read more
Hezi Moshe Vice President of IT operations at JPay Inc
Hezi Moshe serves as the Vice President of IT operations at JPay Inc of JPay. Hezi currently resides in the Miami/Fort... read more
Jpay Salaries
How much does Jpay pay?
How much do people at Jpay get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Jpay is $119,505, or $57 per hour, while the estimated median salary is $136,578, or $65 per hour.
At Jpay, the highest paid job is a General Counsel at $274,694 annually and the lowest is an Admin Assistant at $43,414 annually. Average Jpay salaries by department include: IT at $105,475, Customer Support at $60,163, Engineering at $130,260, and Operations at $142,574. Half of Jpay salaries are above $136,578.
3 employees at Jpay rank their Compensation in the Bottom 45% of similar sized companies in the US (based on 9 ratings) while 3 employees at Jpay rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 5 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $71k | $71k | 1st Percentile |
20th Percentile $105k | $105k | 20th Percentile |
40th Percentile $135k | $135k | 40th Percentile |
60th Percentile $190k | $190k | 60th Percentile |
80th Percentile $270k | $270k | 80th Percentile |
100th Percentile $348k | $348k | 100th Percentile |
$119,505*
Average Compensation
$136,578*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Jpay Salaries by Department
Diversity & Inclusion at Jpay
Diverse employees at Jpay score the company 70/100 across various culture categories, placing Jpay in the Top 50% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Jpay across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Jpay Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Jpay PTO
Jpay's PTO and Vacation policy typically gives 0-10 days off a year. Jpay's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Jpay Careers
Jpay Jobs
No Recent Jobs found for Jpay on Comparably
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H1B Visa
In 2019, Jpay applied for 6 H1B visas. Of the work permits applied for, 83% were approved.
Work Permit Application Outcome
6
Total Applied
H1B Applications Outcome
- 83% Granted (5 out of 6)
- 0% Denied ( out of 6)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 6)
- 17% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 6)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Jpay Know You Want To Work There
Overview of Candidates Interested in Jpay on Comparably
Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
New York City | 100% |
|---|
Frequently Asked Questions regarding Jpay
What is Jpay address?
Jpay location is at 12864 Biscayne Blvd. Suite 243
Who is the CEO of Jpay?
Jpay CEO is Errol Feldman, their score by employees is 78
What is the salary for DevOps in Jpay?
DevOps average salary in the US is 96k
What are the salaries in the Engineering in Jpay?
The average salaries for Engineering in Jpay is 130k
Who are Jpay competitors?
Jpay main competitors are Securus Technologies
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