In the beginning we had the usual hiccups. Now,3yrs later, we have old hiccups compounded by new hiccups.
What needs to change to make the company culture better?
The management should all be replaced.
What's going wrong and how can it be improved?
Leadership should be providing a clear path to good by ensuring infrastructure.
What do your coworkers need to improve and how could you work together better?
Information... give us real data regarding sales, DSO and shipments. Help us understand how we are compensated. Help us define who will be compensated for which product lines.
Why do you feel undervalued and what would make you feel better about your compensation?
I'm fixing several peoples' mistakes, doing my managements' paperwork and spend too much time reporting out on "fake" news. In other words, the pipeline doesn't match the quoting activity because the system isn't synchronized.
What does the leadership team need to get better at?
Leading... they don't know our product, process or how to write marketing programs. They don't understand the needs of the customers and they remain isolated from feedback. Sales management doesn't understand the meaning of "removing sales roadblocks."
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