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KAYAK Company Culture
KAYAK Culture
This score is derived from employee ratings & reviews4.1/5
KAYAK's Overall Culture is rated B
Top Rated Culture Dimensions
Perks & Benefits
A+Environment
AHappiness
A-Work Culture
B+CEO Rating
BKAYAK CEO
Top 25%Top 25% of Similar Size Companies on Comparably
Steve Hafner
73 /100
See More
Diversity at KAYAK
Top 40%Top 40% of Similar Size Companies on Comparably
B-
Diverse employees at KAYAK have rated Perks And Benefits, CEO Rating, and Happiness as the highest categories they have scored
Women at KAYAK
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Women at KAYAK have rated Perks And Benefits, Team, and Happiness as the highest categories they have scored
KAYAK eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 30%Top 30% of Similar Size Companies on Comparably
Recommend to a Friend?
24
KAYAK employees are 24% more likely to recommend KAYAK as a great place to work
| 50% | Promoters |
|---|---|
| 24% | Passives |
| 26% | Detractors |
Working at KAYAK
Working at KAYAK is rated highly by 57 employees, across various culture dimensions. KAYAK employees are most satisfied about Perks And Benefits, Environment, and Happiness categories, putting KAYAK’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in New York. See below in detail how working at KAYAK was rated by employees.
Overall Company Culture at KAYAK
B
Overall Company Culture at KAYAK is rated B
Last updated months ago
Top
25%
KAYAK ranks in the Top 25% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
KAYAK Employee Reviews
Out of 35 KAYAK employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping KAYAK improve their work culture.
| Positive Reviews | 85% |
|---|---|
| Constructive Feedback | 15% |
Positive Reviews From KAYAK Employees
- What are some of the best things about your team?Smart and caring people who support each other.
- What do you like best about the leadership team?Transparent, smart, and communicative. Also understanding that there is a life outside of work.
- What do you like best about the leadership team?Transparency and quick decision maker
Constructive Feedback From KAYAK Employees
- What's going wrong and how can it be improved?Old school tech company that likes to act as a startup. All these managers and execs coming from my grandpa's time makes it hard to believe they are trying to be "leaders in travel"
- Why do you feel undervalued and what would make you feel better about your compensation?You need to pay Commission to sales team
- What does the leadership team need to get better at?Treating employees with respect. Not playing favorites.
KAYAK Company Information
KAYAK Company Overview
KAYAK is a travel search engine, indexing hundreds of global travel sites to help users find the right flight, hotel, rental car, or more.
KAYAK Mission, Vision & Values
KAYAK Mission Statement
Our mission at KAYAK is to provide the world's favourite travel planning tools. With every query, KAYAK searches other sites to show travellers the information they need to find the right flights, hotels, rental cars and holiday packages.
KAYAK Values
- Be Bold
- Love Numbers
- Win as One
| Headquarter | 7 Market St Stamford, CT United States of America |
|---|---|
| Website | www.kayak.com |
| Founding Date | 2004 |
| Company Status | Private |
KAYAK Competitors
KAYAK competitors include Booking.com, Meta, Airbnb, and Tripadvisor. KAYAK ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how KAYAK compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
KAYAK Employees
57 employees at KAYAK have reviewed KAYAK across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 57 KAYAK employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at KAYAK are generally satisfied with their total compensation at KAYAK, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at KAYAK are pleased with their team. 57 Participants grade the quality of their coworkers a B. The majority believe the meetings at KAYAK are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at KAYAK believe the environment at KAYAK is positive. Most Participants believe the pace of work at KAYAK is comfortably fast. About 76% of the employees at KAYAK work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.
Overall, the employees at KAYAK are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
KAYAK employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at KAYAK report the work pace is comfortably fast
Work Pace
A Day in the Life
79% of KAYAK employees look forward to interacting with their team every day
Coworkers
A Day in the Life
KAYAK employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
80% of KAYAK employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
KAYAK employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
95% of KAYAK employees call their work environment positive
Environment
Joining KAYAK - Employee Onboarding
The prevailing opinion from Comparably users in New York about their company is that it was very prepared on their first day. New York employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
KAYAK KPIs and OKRs
Employees’ understanding of KAYAK's KPIs and OKRs is essential for its success. Out of 5 KAYAK employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
KAYAK CEO & Leadership
KAYAK CEO - Steve Hafner
73 /100
Steve’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to the CEOs of all other companies in New York. KAYAK’s CEO is highly regarded especially by employees with 1 to 3 Years experience, Female employees, and employees with the company for 1 to 2 Years. However, employees with the company for Less than 1 Year, employees with 3 to 6 Years experience, and employees in the Engineering department have a less favorable view of the CEO and believe there is room for improvement. Compared to KAYAK’s competitors, Steve Hafner ranks right above Tripadvisor CEO Stephen Kaufer. Under Hafner’s leadership, KAYAK employee respondents are most happy about their Perks And Benefits and the company’s Environment. Professional Development and Leadership are two areas, according to respondents, where KAYAK could stand to see real improvement.
KAYAK Leadership
The KAYAK Executive Team is rated a “B-” and led by CEO Steve Hafner, CFO Peer Bueller, and Data Engineering Coop Andrew DeChristopher
Steve Hafner CEO / President
Steve Hafner serves as the CEO / President of KAYAK.
Peer Bueller CFO
Peer Bueller serves as the CFO of KAYAK. Peer started at KAYAK in May of 2016. Peer currently resides in the Greater New... read more
Andrew DeChristopher Data Engineering Coop
Andrew DeChristopher serves as the Data Engineering Coop of KAYAK. Andrew started at KAYAK in May of 2018. Andrew... read more
Esther Doggett VP eCommerce Operations
Esther Doggett serves as the VP eCommerce Operations of KAYAK. Esther started at KAYAK in May of 2010. Esther currently... read more
Mike Fenlon SVP Technology
Mike Fenlon serves as the SVP Technology of KAYAK. Mike started at KAYAK in Jul of 2017. Mike currently resides in the... read more
Brian Gagne VP Technology
Brian Gagne serves as the VP Technology of KAYAK. Brian started at KAYAK in Jul of 2017. Brian currently resides in the... read more
Gabriel Pelaez VP Technology
Gabriel Pelaez serves as the VP Technology of KAYAK. Gabriel started at KAYAK in Jan of 2018. Gabriel currently resides... read more
Snehal Patel VP Technology
Snehal Patel serves as the VP Technology of KAYAK. Snehal started at KAYAK in Jul of 2017. Snehal currently resides in... read more
Tom Parker VP of Information Technology
Tom Parker serves as the VP of Information Technology of KAYAK. Tom started at KAYAK in Oct of 2010. Tom currently... read more
KAYAK Salaries
How much does KAYAK pay?
How much do people at KAYAK get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at KAYAK is $112,403, or $54 per hour, while the estimated median salary is $110,692, or $53 per hour.
At KAYAK, the highest paid job is a Technical Support at $231,721 annually and the lowest is a Community Manager at $50,290 annually. Average KAYAK salaries by department include: Design at $78,778, Legal at $220,625, Sales at $154,154, and HR at $111,625. Half of KAYAK salaries are above $110,692.
26 employees at KAYAK rank their Compensation in the Top 30% of similar sized companies in the US (based on 84 ratings) while 25 employees at KAYAK rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 30 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
17th Percentile $90k | $90k | 17th Percentile |
33rd Percentile $110k | $110k | 33rd Percentile |
50th Percentile $165k | $165k | 50th Percentile |
67th Percentile $229k | $229k | 67th Percentile |
83rd Percentile $266k | $266k | 83rd Percentile |
100th Percentile $291k | $291k | 100th Percentile |
$112,403*
Average Compensation
$110,692*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
KAYAK Salaries by Department
Diversity & Inclusion at KAYAK
Diverse employees at KAYAK score the company 71/100 across various culture categories, placing KAYAK in the Top 40% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at KAYAK across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
KAYAK Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
KAYAK PTO
KAYAK's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is KAYAK's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. KAYAK's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
KAYAK Careers
KAYAK Jobs
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Overview of Candidates Interested in KAYAK on Comparably
Candidates By Department
All Industries | 41% | |
|---|---|---|
Marketing | 21% | |
Design | 7% | |
Customer Support | 7% | |
Sales | 5% | |
Other | 20% |
Candidates By Location
New York City | 28% | |
|---|---|---|
Boston | 11% | |
San Francisco | 8% | |
San Diego | 3% | |
Houston | 2% | |
Other | 48% |
Frequently Asked Questions regarding KAYAK
What is KAYAK address?
KAYAK location is at 7 Market St
Who is the CEO of KAYAK?
KAYAK CEO is Steve Hafner, their score by employees is 73
What is KAYAK eNPS?
The eNPS for KAYAK is 24
What is the salary for Customer Service Manager in KAYAK?
Customer Service Manager average salary in the US is 75k
What are the salaries in the Admin in KAYAK?
The average salaries for Admin in KAYAK is 60k
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