


Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Kiva have rated Outlook, Manager, and Executive Team as the highest categories they have scored
Kiva employees are -21% more likely to recommend Kiva as a great place to work
| 36% | Promoters |
|---|---|
| 7% | Passives |
| 57% | Detractors |
Working at Kiva is rated highly by 19 employees, across various culture dimensions. Kiva employees are most satisfied about Environment, Executive Team, and Manager categories, putting Kiva’s culture in the Top 20% compared to similar sized companies on Comparably. See below in detail how working at Kiva was rated by employees.
Overall Company Culture at Kiva is rated B+
Last updated months ago
Kiva ranks in the Top 20% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 15 Kiva employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping Kiva improve their work culture.
| Positive Reviews | 61% |
|---|---|
| Constructive Feedback | 39% |
What do you like best about the leadership team?Smart mission driven and committed to creating financial inclusion globally.
What is the best part about your compensation package?Solid compensation in the non profit sector.
What are some of the best things about your team?Truly committed to serving the working poor.
Kiva Microfunds (commonly known by its domain name, Kiva.org) is a 501(c)(3) non-profit organization that allows people to lend money via the Internet to low-income entrepreneurs and students in over 80 countries. Kiva's mission is “to connect people through lending to alleviate poverty.”
| Headquarter | 875 Howard St United States of America |
|---|---|
| Website | www.kiva.org |
| Company Status | Private |
Kiva competitors include Tuition.io, Credible, and iRobot. Kiva ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Kiva compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Kiva has 315 employees. 19 employees at Kiva have reviewed Kiva across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 19 Kiva employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Kiva are generally satisfied with their total compensation at Kiva, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Kiva are pleased with their team. 19 Participants grade the quality of their coworkers a B+. The majority believe the meetings at Kiva are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Kiva believe the environment at Kiva is positive. Most Participants believe the pace of work at Kiva is extremely fast. About 75% of the employees at Kiva work 8 hours or less.
Overall, the employees at Kiva are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Kiva employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Kiva's KPIs and OKRs is essential for its success. Out of 1 Kiva employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Kiva’s CEO Neville Crawley started in this role in 2017. Neville’s approval rate is lower compared to CEOs at similar sized companies, putting Neville in the Bottom 45% of all CEOs of similar-sized companies on Comparably. Neville Crawley’s employees rank Kiva in the Top 10% for Environment, in the Top 10% for Executive Team, and in the Top 15% for Manager.
The Kiva Executive Team is rated an “A” and led by CEO Neville Crawley, Vice President of Engineering Ken Leung, and Chief Product Officer Aaron Goldsmid
Neville Crawley CEO / President
Neville Crawley serves as the CEO / President of Kiva.
Aaron Goldsmid Chief Product Officer
Aaron Goldsmid serves as the Chief Product Officer of Kiva.org. Aaron started at Kiva.org in August of 2018. Aaron is... read more
Matthew Davie Managing Director, Financial Inclusion
Matthew Davie serves as the Managing Director, Financial Inclusion of Kiva.
Chelsa Bocci Chief Community Officer
Chelsa Bocci serves as the Chief Community Officer of Kiva.org. Chelsa started at Kiva.org in June of 2018. Chelsa is... read more
Chad Sterbenz Chief Investment Officer
Chad Sterbenz serves as the Chief Investment Officer of Kiva.
Karen Little Vice President, Partnerships
Karen Little serves as the Vice President, Partnerships of Kiva.org. Karen started at Kiva.org in April of 2018. Karen... read more
Wendi Huestis Ambassador | former Director of Development
Wendi Huestis serves as the Ambassador | former Director of Development of Kiva.
Kevin OBrien CTO
Kevin OBrien serves as the CTO of Kiva.org. Kevin started at Kiva.org in July of 2015. Kevin is currently based in the... read more
How much do people at Kiva get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Kiva is $88,267, or $42 per hour, while the estimated median salary is $103,761, or $49 per hour.
At Kiva, the highest paid job is a Sales Rep at $115,428 annually and the lowest is a Bookkeeper at $42,032 annually. Average Kiva salaries by department include: Business Development at $100,385, Operations at $84,432, HR at $92,818, and Design at $72,744. Half of Kiva salaries are above $103,761.
8 employees at Kiva rank their Compensation in the Top 50% of similar sized companies in the US (based on 28 ratings) while 8 employees at Kiva rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 9 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $61k | $61k | 1st Percentile |
17th Percentile $82k | $82k | 17th Percentile |
33rd Percentile $102k | $102k | 33rd Percentile |
50th Percentile $165k | $165k | 50th Percentile |
67th Percentile $257k | $257k | 67th Percentile |
83rd Percentile $266k | $266k | 83rd Percentile |
100th Percentile $342k | $342k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Kiva across various culture dimensions.
Kiva's PTO and Vacation policy typically gives 15-20 days off a year. Kiva's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

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What is Kiva address?
Kiva location is at 875 Howard St
Who is the CEO of Kiva?
Kiva CEO is Neville Crawley, their score by employees is 66
What is Kiva eNPS?
The eNPS for Kiva is -21
What is the salary for Customer Service Manager in Kiva?
Customer Service Manager average salary in the US is 70k
What are the salaries in the Customer Support in Kiva?
The average salaries for Customer Support in Kiva is 59k