Komatsu Competitors | Comparably
Komatsu Ltd. was established in Japan on May 13th 1921 as a joint stock corporation. It is a company that engages in the manufacturing, development, marketing and sale of industrial-use products and services. The manufacturing operations of the Company are conducted at plants located in Japan, the United States, Brazil, the United Kingdom, Germany, Sweden, Italy, Indonesia, China, Thailand and India. It is committed to providing safe and products and services that satisfy its customers' needs and expectations. The Company operates in two segments i.e. Construction, Mining and Utility Equipment and Industrial Machinery. It offers super-large machines capable of mining applications, general construction equipment and mini construction equipment for urban use. The principal products under Construction, Mining and Utility Equipment include Hydraulic excavators, Wheel loaders, Bulldozers, Harvesters, forwarders and feller-bunchers In addition to manufacturing and developing new products, it has been focused on downstream businesses, such as the used equipment business and the rental equipment business. The Company's principal products in the Industrial Machinery and Others Segment include Large-sized presses, servo presses, Laser cutting machines, Transfer machines and Commercial-use prefabricated structures. The Company operates and competes in six principal markets Japan, the Americas, Europe and Commonwealth of Independent States, China, Oceania and the Middle East and Africa. The Company's competitors are Caterpillar Inc., Hitachi Construction Machinery Co., Ltd., Volvo Construction Equipment NV and CNH Global N.V. read more
EMPLOYEE
PARTICIPANTS
18
TOTAL
RATINGS
120

Komatsu Competitors

Komatsu competitors include Kubota, Hitachi, Caterpillar Inc. and JC. Komatsu ranks 1st in CEO Score on Comparably vs its competitors. See below how Komatsu compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
N/A
Diversity Rank
1st
Product Quality
3rd
NPS Rank
1st
Pricing Rank
3rd
Customer Service
1st

See Komatsu Culture vs Competitors:

Komatsu Competitors
RankCompanyScore
1Komatsu84
2Kubota72
3Hitachi70
4Caterpillar Inc.66
5JC61
Product Quality Score Comparison

Komatsu Ranks 3rd in Product Quality Score

5 Customers rate Komatsu's Product Quality Score a 3.8/5, which ranks it 3rd against its competitors, below Hitachi.

  1. 1st
    Caterpillar Inc.
    3.9 / 5
  2. 2nd
    Hitachi
    3.9 / 5
  3. 3rd
    Komatsu
    3.8 / 5
  4. 4th
    Kubota
    3.6 / 5
Product Quality Score Comparison
RankCompany Score
1Caterpillar Inc.79
2Hitachi79
3Komatsu76
4Kubota73
NPS Comparison

Komatsu Ranks 1st in Net Promoter Score

5 Customers rate Komatsu's Net Promoter Score a 40, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Komatsu to a friend?”.

  1. 1st
    Komatsu
    40
  2. 2nd
    Caterpillar Inc.
    38
  3. 3rd
    Kubota
    30
  4. 4th
    Hitachi
    23
NPS Comparison
RankCompany Score
1Komatsu40
2Caterpillar Inc.38
3Kubota30
4Hitachi23
Pricing Score Comparison

Komatsu Ranks 3rd in Pricing Score

4 Customers rate Komatsu's Pricing Score a 3.5/5, which ranks it 3rd against its competitors, below Hitachi.

  1. 1st
    Caterpillar Inc.
    4 / 5
  2. 2nd
    Hitachi
    3.9 / 5
  3. 3rd
    Komatsu
    3.5 / 5
  4. 4th
    Kubota
    3.5 / 5
Pricing Score Comparison
RankCompany Score
1Caterpillar Inc.80
2Hitachi78
3Komatsu71
4Kubota70
Customer Service Comparison

Komatsu Ranks 1st in Customer Service

3 Customers rate Komatsu's Customer Service a 4.1/5, which ranks it 1st against its competitors.

  1. 1st
    Komatsu
    4.1 / 5
  2. 2nd
    Caterpillar Inc.
    4 / 5
  3. 3rd
    Hitachi
    3.9 / 5
  4. 4th
    Kubota
    3.5 / 5
Customer Service Comparison
RankCompany Score
1Komatsu83
2Caterpillar Inc.81
3Hitachi78
4Kubota70
Overall Culture Score Comparison

Komatsu Ranks 1st in Overall Culture Score

18 Employees rate Komatsu's Overall Culture a 84/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Komatsu
    84 / 100
  2. 2nd
    Kubota
    72 / 100
  3. 3rd
    Hitachi
    70 / 100
  4. 4th
    Caterpillar Inc.
    66 / 100
  5. 5th
    JC
    61 / 100
Overall Culture Score Comparison
RankCompany Score
1Komatsu84
2Kubota72
3Hitachi70
4Caterpillar Inc.66
5JC61
eNPS Comparison

Komatsu Ranks 1st in Employee Net Promoter Score

12 Employees rate Komatsu's Employee Net Promoter Score a 41, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Komatsu to a friend?”.

  1. 1st
    Komatsu
    41
  2. 2nd
    JC
    25
  3. 3rd
    Kubota
    23
  4. 4th
    Hitachi
    10
  5. 5th
    Caterpillar Inc.
    5
eNPS Comparison
RankCompany eNPS
1Komatsu41
2JC25
3Kubota23
4Hitachi10
5Caterpillar Inc.5
Gender Score Comparison
Not Enough Ratings To Rank Komatsu
Anonymously rate my experience at Komatsu
Diversity Score Comparison

Komatsu Ranks 1st in Diversity Score

3 Employees rate Komatsu's Diversity Score a 84/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Komatsu.

  1. 1st
    Komatsu
    84 / 100
  2. 2nd
    Hitachi
    62 / 100
  3. 3rd
    Caterpillar Inc.
    60 / 100
  4. 4th
    JC
    59 / 100
Diversity Score Comparison
RankCompany Score
1Komatsu84
2Hitachi62
3Caterpillar Inc.60
4JC59

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