Korean Air Lines Company Competitors | Comparably
Provider of air transportation services. The company's passenger, aerospace, catering, in-flight services helps its clients with domestic and international airline services in Korea and outside. read more
EMPLOYEE
PARTICIPANTS
5
TOTAL
RATINGS
28

Korean Air Lines Company Competitors

Korean Air Lines Company competitors include Delta Air Lines, Singapore Airlines, Cathay Pacific Airways Ltd. and Asiana Airlines. Korean Air Lines Company ranks 1st in Customer Net Promoter Score on Comparably vs its competitors. See below how Korean Air Lines Company compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
2nd
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
2nd
NPS Rank
1st
Pricing Rank
1st
Customer Service
2nd

See Korean Air Lines Company Culture vs Competitors:

Korean Air Lines Company Competitors
RankCompanyScore
1Delta Air Lines77
2Singapore Airlines67
3Korean Air Lines Company60
4Cathay Pacific Airways Ltd.48
Product Quality Score Comparison

Korean Air Lines Company Ranks 2nd in Product Quality Score

3 Customers rate Korean Air Lines Company's Product Quality Score a 4.1/5, which ranks it 2nd against its competitors, below Singapore Airlines.

  1. 1st
    Singapore Airlines
    4.2 / 5
  2. 2nd
    Korean Air Lines Company
    4.1 / 5
  3. 3rd
    Delta Air Lines
    4.1 / 5
  4. 4th
    Cathay Pacific Airways Ltd.
    4 / 5
  5. 5th
    Asiana Airlines
    2.5 / 5
Product Quality Score Comparison
RankCompany Score
1Singapore Airlines85
2Korean Air Lines Company83
3Delta Air Lines82
4Cathay Pacific Airways Ltd.81
5Asiana Airlines50
NPS Comparison

Korean Air Lines Company Ranks 1st in Net Promoter Score

3 Customers rate Korean Air Lines Company's Net Promoter Score a 100, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Korean Air Lines Company to a friend?”.

  1. 1st
    Korean Air Lines Company
    100
  2. 2nd
    Singapore Airlines
    46
  3. 3rd
    Delta Air Lines
    43
  4. 4th
    Cathay Pacific Airways Ltd.
    37
NPS Comparison
RankCompany Score
1Korean Air Lines Company100
2Singapore Airlines46
3Delta Air Lines43
4Cathay Pacific Airways Ltd.37
Pricing Score Comparison

Korean Air Lines Company Ranks 1st in Pricing Score

3 Customers rate Korean Air Lines Company's Pricing Score a 4.1/5, which ranks it 1st against its competitors.

  1. 1st
    Korean Air Lines Company
    4.1 / 5
  2. 2nd
    Singapore Airlines
    3.9 / 5
  3. 3rd
    Cathay Pacific Airways Ltd.
    3.9 / 5
  4. 4th
    Delta Air Lines
    3.9 / 5
  5. 5th
    Asiana Airlines
    3 / 5
Pricing Score Comparison
RankCompany Score
1Korean Air Lines Company83
2Singapore Airlines79
3Cathay Pacific Airways Ltd.79
4Delta Air Lines78
5Asiana Airlines60
Customer Service Comparison

Korean Air Lines Company Ranks 2nd in Customer Service

3 Customers rate Korean Air Lines Company's Customer Service a 4.1/5, which ranks it 2nd against its competitors, below Singapore Airlines.

  1. 1st
    Singapore Airlines
    4.2 / 5
  2. 2nd
    Korean Air Lines Company
    4.1 / 5
  3. 3rd
    Delta Air Lines
    4 / 5
  4. 4th
    Cathay Pacific Airways Ltd.
    4 / 5
  5. 5th
    Asiana Airlines
    3 / 5
Customer Service Comparison
RankCompany Score
1Singapore Airlines84
2Korean Air Lines Company83
3Delta Air Lines81
4Cathay Pacific Airways Ltd.80
5Asiana Airlines60
Overall Culture Score Comparison

Korean Air Lines Company Ranks 3rd in Overall Culture Score

5 Employees rate Korean Air Lines Company's Overall Culture a 60/100, which ranks it 3rd against its competitors, below Singapore Airlines. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Delta Air Lines
    77 / 100
  2. 2nd
    Singapore Airlines
    67 / 100
  3. 3rd
    Korean Air Lines Company
    60 / 100
  4. 4th
    Cathay Pacific Airways Ltd.
    48 / 100
Overall Culture Score Comparison
RankCompany Score
1Delta Air Lines77
2Singapore Airlines67
3Korean Air Lines Company60
4Cathay Pacific Airways Ltd.48
eNPS Comparison

Korean Air Lines Company Ranks 2nd in Employee Net Promoter Score

3 Employees rate Korean Air Lines Company's Employee Net Promoter Score a 34, which ranks it 2nd against its competitors, below Delta Air Lines. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Korean Air Lines Company to a friend?”.

  1. 1st
    Delta Air Lines
    45
  2. 2nd
    Korean Air Lines Company
    34
  3. 3rd
    Singapore Airlines
    11
  4. 4th
    Cathay Pacific Airways Ltd.
    -52
eNPS Comparison
RankCompany eNPS
1Delta Air Lines45
2Korean Air Lines Company34
3Singapore Airlines11
4Cathay Pacific Airways Ltd.-52
Gender Score Comparison
Not Enough Ratings To Rank Korean Air Lines Company
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Diversity Score Comparison
Not Enough Ratings To Rank Korean Air Lines Company
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