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Anonymously Rate Your Experience & Make Work BetterLabConnect employees are -92% more likely to recommend LabConnect as a great place to work
| 0% | Promoters |
|---|---|
| 8% | Passives |
| 92% | Detractors |
Working at LabConnect is rated below average by 16 employees, across various culture dimensions. LabConnect employees rate Environment highest among all categories, and think that Leadership and Meetings have the most room for improvement, putting LabConnect’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Asheville, NC. See below in detail how working at LabConnect was rated by employees.
Overall Company Culture at LabConnect is rated F
Last updated months ago
LabConnect ranks in the Bottom 5% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterOut of 9 LabConnect employee reviews, 33% were positive. The remaining 67% were constructive reviews with the goal of helping LabConnect improve their work culture.
| Positive Reviews | 33% |
|---|---|
| Constructive Feedback | 67% |
What did you like most about the interview process?My interviewers were nice, but the interview definitely misrepresented the company culture as a whole.
What is most positive about the culture and environment at your company?The people. We support each other.
What is most positive about the culture and environment at your company?There is Nothing positive really
What do your coworkers need to improve and how could you work together better?People need to be solution oriented instead of focusing on being right or holding onto past issues.
What would you improve about your company's interview process?The interview process was 7 rounds
What's going wrong and how can it be improved?HR does not listen or take compliants seriouslh
LabConnect provides global central laboratory services
Leading the evolution in central laboratory services, LabConnect provides you with world-class capabilities through our network of laboratories and industry-leading support services, including routine and specialized laboratory testing, sample tracking custom collection kits, sample management, data management, and biorepository and scientific support resources. As the needs of the industry have become increasingly analytically and logistically complex, we have continuously focused on the development of innovative support services that can facilitate global execution and the delivery of reliable and timely data. This organizational focus has positioned us as the leader in complex trial support. In addition, an important thing to know about us is that we are known industry-wide for our flexibility and ability to customize our services to meet individual project needs. As a result, our reputation for responsiveness and customer service sets us apart.
| Headquarter | 2304 Silverdale Dr #100 Johnson City, TN 37601 United States of America |
|---|---|
| Website | www.labconnect.com/ |
| Founding Date | 2002 |
| Tel | (423) 722-3155 |
| Company Status | Private |
LabConnect competitors include Q2, IQVIA, PPD, and Labcorp. LabConnect ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how LabConnect compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
16 employees at LabConnect have reviewed LabConnect across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 16 LabConnect employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at LabConnect are mostly dissatisfied with their total compensation at LabConnect, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at LabConnect are not very pleased with their team. 16 Participants grade the quality of their coworkers a D. Less than half believe the meetings at LabConnect are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at LabConnect believe the environment at LabConnect is positive. Most Participants believe the pace of work at LabConnect is extremely fast. About 50% of the employees at LabConnect work 8 hours or less.
Overall, the employees at LabConnect are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Asheville, NC about their company is that it was very prepared on their first day. Asheville, NC employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no LabConnect employees have provided insight into whether or not they clearly understand LabConnect's KPIs and OKRs.
Dawn’s approval rate is lower compared to CEOs at similar sized companies, putting Dawn in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Asheville, NC. Dawn Sherman’s employees rank LabConnect in the Top 50% for Environment, in the Top 50% for Perks And Benefits, and in the Bottom 20% for Manager.
The LabConnect Executive Team is rated a “D-” and led by CEO Dawn Sherman, Executive Vice President Trenton Harris, and Vice President of Finance Jason Cash
Dawn Sherman CEO / President
Dawn Sherman serves as the CEO / President of LabConnect.
Trenton Harris Executive Vice President
Trenton Harris serves as the Executive Vice President of LabConnect LLC. Trenton started at LabConnect LLC in Jan of... read more
Jason Cash Vice President of Finance
Jason Cash serves as the Vice President of Finance of LabConnect LLC. Jason started at LabConnect LLC in Jul of 2018.... read more
Elizabeth Koury Vice President, Scientific Affairs
Elizabeth Koury serves as the Vice President, Scientific Affairs of LabConnect LLC. Elizabeth started at LabConnect LLC... read more
Jeff Mayhew Chief Development Officer
Jeff Mayhew serves as the Chief Development Officer of LabConnect.
Barry Simms Chief Operating Officer
Barry Simms serves as the Chief Operating Officer of LabConnect LLC. Barry started at LabConnect LLC in Apr of 2018.... read more
Alberta Daggett Business Development Director - Eastern US
Alberta Daggett serves as the Business Development Director - Eastern US of LabConnect LLC. Alberta started at... read more
Eudoro Biest Director, I.T.
Eudoro Biest serves as the Director, I.T. of LabConnect LLC. Eudoro started at LabConnect LLC in February of 2006.... read more
How much do people at LabConnect get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at LabConnect is $114,077, or $54 per hour, while the estimated median salary is $115,708, or $55 per hour.
At LabConnect, the highest paid job is a General Counsel at $215,830 annually and the lowest is a CS Rep at $44,525 annually. Average LabConnect salaries by department include: HR at $113,207, Marketing at $113,007, IT at $90,920, and Operations at $108,835. Half of LabConnect salaries are above $115,708.
6 employees at LabConnect rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 18 ratings) while 6 employees at LabConnect rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 6 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $90k | $90k | 17th Percentile |
33rd Percentile $111k | $111k | 33rd Percentile |
50th Percentile $162k | $162k | 50th Percentile |
67th Percentile $211k | $211k | 67th Percentile |
83rd Percentile $257k | $257k | 83rd Percentile |
100th Percentile $261k | $261k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at LabConnect across various culture dimensions.
LabConnect PTO policy is a critical component of the benefits package offered to employees.

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Candidates By Department
Engineering | 50% | |
|---|---|---|
Operations | 50% |
Candidates By Location
San Diego | 50% | |
|---|---|---|
Bellevue | 50% |
What is LabConnect address?
LabConnect location is at 2304 Silverdale Dr #100
Who is the CEO of LabConnect?
LabConnect CEO is Dawn Sherman, their score by employees is 38
What is LabConnect eNPS?
The eNPS for LabConnect is -92
What is the salary for Director of Engineering in LabConnect?
Director of Engineering average salary in the US is 182k
What are the salaries in the Marketing in LabConnect?
The average salaries for Marketing in LabConnect is 113k