Tiring, but satisfying. I feel like I make a difference.
What makes you most happy at work?
Savings clients money on their taxes. Educating them to plan for upcoming changes.
What does the leadership team need to get better at?
Being more involved at the customer level and not trying to run on autopilot.
What are some of the best things about your team?
We have a cohesive team who support each other by sharing new knowledge and giving great customer service.
Why do you feel undervalued and what would make you feel better about your compensation?
Paying barely above minimum wage for a job requiring annual continuing education and other certification requirements is not reasonable.
Other Employee Reviews for Liberty Tax
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