LifeLock – They outsource their customer service to the Philippines and India, and although they are very polite, they are not efficient in solving the problems. Very disappointed!

LifeLock is an identity theft protection company that protects its members' personal information from being used by a third party. read more

EMPLOYEE PARTICIPANTS: 10

TOTAL RATINGS: 119

CEO: Scott Taylor

They outsource their customer service to the Philippines and India, and although they are very polite, they are not efficient in solving the problems. Very disappointed!

Other Employee Reviews for LifeLock

Briefly describe your overall experience at your company

Just like any job... sometimes you really hate it. But most times I love working here and with the people I work with.

What can this brand most improve?

TO CONTACT A CUSTOMER WHEN THERE IS A PROBLEM. I am still trying to get help. 10 days later!

What can this brand most improve?

LifeLock has the worst customer service ever

What can this brand most improve?

Provide Title Lock for homes that are in a trust.

What can this brand most improve?

Get rid of the call center you are using. It is impossible to deal w them, some language issues, I’m sure, but they are the face of your company & my experience with them has been me than frustratin

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LifeLock – They outsource their customer service to the Philippines and India, and although they are very polite, they are not efficient in solving the problems. Very disappointed!

They outsource their customer service to the Philippines and India, and although they are very polite, they are not efficient in solving the problems. Very disappointed!

Other Employee Reviews for LifeLock

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