Lifeway Christian Resources Employee Reviews
Out of 62 Lifeway Christian Resources employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Lifeway Christian Resources improve their work culture. The Customer Support team, with 100% positive reviews, reports the best experience at Lifeway Christian Resources compared to all other departments at the company. The Sales team offered the most constructive feedback, with 15% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are very friendly to e everyone
Leadership Team seems caring and willing to help employees.
The team itself worked great together. I felt like they used each of our gifts to their fullest potential.
Review from Sales Dept
I believe our team has our customers & employees best interest at heart
Review from Customer Support Dept
What does the leadership team need to get better at?
Listening to subject matter experts within the organization, recognizing top talent that remains, creating real and meaningful plans, and practicing humility instead of talking about it.
From my vantage point, there is far too much regulation and far too little leadership. The CEO is tremendously under qualified for this role.
Thinking in practical business terms
Enterprise business experience and strong business advisors around each business unit. Board of Trustees must appoint seasoned executives.
Be more of a team player
Review from Sales Dept
What is the best part about your compensation package?
I get good health insurance and dental insurance benefits.
Review from Sales Dept
This is not applicable to my position
Review from Sales Dept
I work part time hourly
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Getting decent raises that go along with the cost of living in the US Better vacation time More retirement compensation
Lifeway continues to cut human capital and demand the same production with less people.
Too many benefits taken away during difficult years. None given back.
Many of us work 60-80 hours a week because we are understaffed, nor have we had our compensation positively adjusted in over three years.
What are some of the best things about your team?
Some are very friendly and some need a little help
Most people are kind and hardworking.
Bright and creative, hardworking, devoted
We don't communicate information that is timely or actionable, and we don't use our meetings to solve problems. Most meetings are updates that can be handled more effectively in an email.
They work well together and care about their customers in store. I am happy to come to work and see them. Very much team players and know how to work efficiently and at a very fast pace. I am proud to work in my store.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Increased planning, communication and budget.
It would be nice if they were more mature
Review from Sales Dept
What is most positive about the culture and environment at your company?
Godly, humble, gifted people with a ministry focus.
Most People are kind and compassionate
The relationships built with customers
Review from Sales Dept
Because we get to be used by Christ to change lives daily
Review from Customer Support Dept
Our customers and the impact we can make in their lives
Review from Sales Dept
What needs to change to make the company culture better?
There are token and frivolous attempts made at cultivating culture, none of which recognize the true issues at play. They only serve as games to avoid dealing with complex issues.
To have a healthy culture, you have to put your people first. We don't do that. We put the whims of the CEO first.
Replace executive leadership team. There is no accountability for consistently poor executive decisions. Senior leaders and management are kept at arms length from executives who are disconnected from each business unit. Hidden cost of ELT distrust impacts culture daily.
What did you like most about the interview process?
The managers did not make you feel uncomfortable.
Review from Sales Dept
I had previous experience with them in their retail stores when I was I was younger. It was fun to share that experience and discuss similar stories.
Review from Sales Dept
Directors and Managers are driven by the Mission.
Got to share my heart and my boss listens
Review from Customer Support Dept
I felt it was clear that they cared about my needs and development, not only theirs.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Lifeway Christian Resources yet.
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What makes you most happy at work?
Doing work that is significant to the Kingdom of God
My coworkers always make working so much fun
Review from Sales Dept
To see my co-workers and see what new project we are working on that day.
Review from Sales Dept
Interacting with our customers and my team
Review from Customer Support Dept
What's going wrong and how can it be improved?
Need leaders with more business sense
Our leaders need to humble themselves, and stop using the pandemic as cover for their shortcomings. We need to increase our staff and properly fund the most important work we do.
Board of Trustees are entirely disconnected from the business of LifeWay, partially due to misleading positive narratives of conditions by ELT. Trustees need to spend time AT THE BUSINESS instead of receiving misleading presentations. External audit of Trustees/ELT by Directors for 360-feedback.
What do you like best about your company?
Uplifting atmosphere
Review from Customer Support Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Lifeway Christian Resources yet.
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